Finance of America Mortgage LLC Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Finance of America Mortgage LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account New Hampshire

I am enrolled in a equity accelerator program. In -/-/- I refinanced my mortgage with PMAC. In -/-/- the mortgage was transferred to Finance Of America for a sort duration. I was told that Finance of America took over the day to day operations of -. In - - the mortgage was transferred to -. -/-/- a payment was mistakenly sent to PMAC instead of -. The check was received and cashed. I have been working with no success to have the payment sent to - as my mortgage is lagging a month behind, and I have been reported to the credit bureau. Finance of America is telling me that they are researching the issue, but it has over five days and every day I call and every day I am told that there is no update. I am very frustrated.

Finance of America Mortgage LLC customer in New Hampshire
Apr 05, 2016

* Source: CFPB Complaint Database

Finance of America Mortgage LLC response to complaint:
Closed with explanation

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