Resources for resolving common issues with Finance of America Mortgage LLC products and services
You can reduce the number of unwanted calls from Finance of America Mortgage LLC you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Finance of America Mortgage LLC Mortgage credit decision / underwriting May 27, 2016 - On - -, Finance of America pulled my credit without my consent or authorization. They only reason I knew was because I got an alert through my credit monitoring company. I do currently have a mortgage with them and never been late, but how can they just pull my credit at anytime without telling me?... |
Finance of America Mortgage LLC Mortgage application, originator, mortgage broker April 28, 2016 - I applied, was given - choices in writing to 'lock in ' my mortgage rate on -/-/2016 1 ) I chose the $1800.00 rebate %, the 'middle ' choice 2 ) AFTER I paid for the appraisal and incurred other closing costs I was told the 'rebate ' would be only $300.00 3 ) I complained and was told I could start over with a higher interest rate and another 'promise ' of a 'rebate ' in writing on -/-/2016 This is n't a choice, it was leveraged theft. If I started over I could be out more than the $1500.00 they were taking from me. I closed on the refinance and am now complaining. - ... |
Finance of America Mortgage LLC Mortgage application, originator, mortgage broker April 26, 2016 - I started my loan application with - about 2 weeks ago. After putting a rate review on there website I received a call from - - -. The reason I went to their listing was because they were boosting a - closing cost refi for my situation. After speaking with - he assured me that it was indeed a zero closing cost loan. All I would have to pay was for the appraisal $450.00 and have money at closing to cover my escrow for the year. After 2 weeks of sending the required paperwork in, they then notify me that I would have to bring $2800.00 to closing. This includes my escrow and... |
Finance of America Mortgage LLC Mortgage application, originator, mortgage broker April 16, 2016 - I started working with Finance of America on - -, 2016 after giving them my social security and all my doc and signing the Good Faith Disclosure I was told later that I needed to make more income on - -. I am retired I get - a month after tax I only have a house note and - credit card with a - % debt ratio the requirement for FHA is - %, On - - I spoke with the Loan originator and told him I would be going with another company and asked him to release my case number so I could get my loan done with the new company. The new company sent the information over to them... |
Finance of America Mortgage LLC Mortgage settlement process and costs April 8, 2016 - My boyfriend and I applied for a mortgage pre-approval with - from Finance of America Mortgage LLC on - -, 2016. After speaking with -, he said we were good to go and we put an offer on the house ( - - - ). They accepted our offer and we sent them a check for the deposit of $1000.00. On -/-/-, I received an email saying we had to place a stop payment on the check, which I did. We had to resign our Agreement on -/-/- and send out a different check. Once this was completed, we ordered our home inspection. Post inspection, the purchase price was dropped based on o... |
Finance of America Mortgage LLC Mortgage loan servicing, payments, escrow account April 5, 2016 - I am enrolled in a equity accelerator program. In -/-/- I refinanced my mortgage with PMAC. In -/-/- the mortgage was transferred to Finance Of America for a sort duration. I was told that Finance of America took over the day to day operations of -. In - - the mortgage was transferred to -. -/-/- a payment was mistakenly sent to PMAC instead of -. The check was received and cashed. I have been working with no success to have the payment sent to - as my mortgage is lagging a month behind, and I have been reported to the credit bureau. Finance of America is telli... |
Finance of America Mortgage LLC Mortgage application, originator, mortgage broker March 22, 2016 - I cancelled a no cash out, refi of my primary residence with : Finance of America Mortgage LLC - - - - -, -, NC - - # - - : ( - ) - Email : -- Notification was sent the day after closing. They have not returned my funds. They do n't answer my attempts to contact. I 'd like all my money back. How do I get it? Thanks. Best Regards, -- - - - ... |
Finance of America Mortgage LLC Mortgage application, originator, mortgage broker December 10, 2015 - Paid $420.00 for appraisal on home based upon rates that were originally quoted for a mortgage from Finance of America Mortgage dba - -. When documents for mortgage were provided the quoted rates were higher by -. I elected to go to a different broker/lender ( - a division of - - - , - ) and requested appraisal to be transferred since I paid for it. - - did not respond for several weeks and when they did they were uncooperative and would not provide necessary paperwork. ... |
Finance of America Mortgage LLC Mortgage credit decision / underwriting October 24, 2015 - Hello, There is a newer mortgage company in the - - area called 'Finance America ' that is now advertising targeting the - market through radio adds in the radio station -, they have had several adds this last week ( -/-/- - -/-/- ) through the same spoke person - - ' that used to do the advertising for the former well known predatory lender - ' , they are again misrepresenting loan programs and launching un compliant and unfair adds, there is no - information disclosure and no mention of being and Illinois licensee, nor an equal housing lender ; this group of... |
Finance of America Mortgage LLC Mortgage application, originator, mortgage broker June 18, 2015 - To refinance my property to a lower mortgage rate I applied for a conventional $ - loan at 3.99 % with an $800.00 credit from eRates. The loan officer locked it with a 45 day close on - -On - - I provided all required documentation, and the appraisal was completed by - -. The underwriter processing the loan did not contact me until - -. And I was provided a list of - items to provide, including all mortgage info, taxes, HOAs and insurance information for a secondary property I sold earlier in -. Upon providing all of this information, the underwriter would re... |