Quality Loan Service Corporation Mortgage Complaint

Quality Loan Service Corporation Mortgage department,

Other mortgage Loan modification,collection,foreclosure Washington

Quality Loan Service, trustee for -, has been holding up closing on a transaction, first by withholding a payoff, and now by not responding to our request for notice of error for the most recent payoff obtained. We obtained a payoff statement valid through - and in anticipation to close - ordered a new payoff in writing to them on -. This payoff was not received until - after numerous requested from both our law firm and the closing agent Attorney 's Title. The payoff quote was received and only valid for 2 days. The quote happened to incur a $3000.00 new fee that we were requesting be looked into and since the request per - - - ( b ) they have not yet responded. With the addition of this fee we are unable to close. We were anticipating closing based on the per diem and they have taken so long that fees just continue to accrue. Numerous phone calls to this trustee result in a voicemail and multiple emails are not responded to. The second lien is being shorted and the longer it takes for this trustee to respond, the more fees they are able to collect ultimately costing the consumer money. We need this looked into immediately.