U.S. Collections West, Inc. Debt Collection Complaint

U.S. Collections West, Inc. Debt collection department,

Other (phone, health club, etc.) False statements or representation Attempted to collect wrong amount Pennsylvania

I was contacted by mail from U.S. Collections - in -, AZ regarding a debt that I supposedly owe in the amount of $8100.00 ( and continuing to add interest ), for collections from an apartment complex - - in -, AZ. We contacted -, the Manager at U.S. Collections West, and explained the situation ( detailed below ), and that I do not owe this amount. I gave him the police report, and all of the paperwork I had to prove this, and they are still trying to get me to pay outrageous amounts of money that I do not owe. He continues to harass my father ( who I gave permission to speak on my behalf ) with phone calls, yelling and getting very rude with him, and when my father attempts to explain that I do not owe this amount, and that we have sent proof, - - the Manager - hangs up on him. He offered to lower the amount to $3000.00 to make this all go away, is what he said, but I am not going to pay a still outrageous amount for something I do not owe. - has also contacted an old friend


father. I lived at - - apartment complex until - -, 2014, but left TWO weeks before my lease ended, with permission, because of a shooting that occurred on - -, 2014 in the parking lot, and a bullet went through my apartment where myself and my infant daughter resided, and I no longer felt safe. After the shooting occurred, I spoke - in the office, who gave me permission to break my lease early, regarding the circumstances of the shooting. I let him know that I would be out of the apartment as soon as possible, and asked about possibly being prorated for the remaining of -. He said they would be able to work something out for me because of the situation, and to just let him know the exact day I would be out. I let him know my last day should be the -, and for them to let me know what my total charges would be for the two weeks I was there. On - -, - contacted me by email to let me know that they had n't received the - rent, and that they are turning it over to their attorney to begin the eviction process. At this point, my father contacted him to verify that I was told by him that they would work out me being prorated, and that I would be out in a few days, and - confirmed that yes, they would, although a final amount was never given. I even wrote a letter at the end of - 2014, 60 days prior to my lease ending to the complex and had it signed by the office, AND filled out a Non-Renewal of Lease form ( as required in the lease ), that I would not be renewing my lease at the end of - in the first place. The apartment I moved into was in shoddy condition upon moving in, with stains on the carpets and hinges falling off of cupboards, and months before I left, there was a hole through the ceiling/roof because of a huge rain - had, which I told the office about multiple times ( which I have signed proof of, dated - -, 2014 -, and they never fixed it. It was there for months, and upon my moving out in -, still had never been fixed, as well as bullet holes through - walls, which I 'm sure are repairs they are trying to charge me as part of the $8100.00. - - never contacted me regarding any charges for anything, even though they had my phone number, my father 's phone number, and my email address, which they had made contact through all of these before, and all of my mail had been forwarded to my new address. I do not owe this amount, and U.S. Collections West is continuing to try and collect an amount that is not owed.