Webcollex, LLC consumers have reported over 44 official complaints. Out of the 44 consumer complaints against Webcollex, LLC, 27% were disputed by the consumer (i.e. the consumer was not happy with how Webcollex, LLC responded to their complaint) and 91% were processed in a timely manner. 0% of consumer complaints against Webcollex, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Cont'd attempts collect debt not owed | 12 | 33% |
| Communication tactics | 10 | 10% |
| Disclosure verification of debt | 9 | 56% |
| Improper contact or sharing of info | 9 | 22% |
| Taking/threatening an illegal action | 2 | 0% |
| False statements or representation | 2 | 0% |
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Stop CallsWebcollex, LLC Debt collection communication tactics threatened to take legal action August 23, 2016 - I received a phone call ( on my cell phone ) stating they wanted to serve me with papers and were confirming my address. They acted as if they were a process server. They then called from the same number - - - - and stated they were a debt collect via leaving a message on my voicemail. They told me to call back -. They stated they were with CKS Financial. I believe they use a fake local number so that I would answer their call. I do n't owe them any money and they should n't be calling me.... |
Webcollex, LLC Debt collection disclosure verification of debt not given enough info to verify debt November 5, 2015 - I was contacted by CKS and they were attempting to collect a debt from - -. A company with a history of using illegal practices to take advantage of consumers. I explained that I do not owe this debt and the account was paid in full as part of a debt consolidation. They are reporting this debt with a false original creditor. I have attempted do dispute this and they will not put up the correct original creditor. I only assume because they know - - was sued by the CFPB and want to use deceiving tactics to not allow me to dispute the information on my report correctly. Upon research ... |
Webcollex, LLC Debt collection taking/threatening an illegal action threatened to sue on too old debt October 30, 2015 - They call my cell phone but i cant answer my phone at work they pull a history and found my work number and they call me there tell me i need to paid this small balance i own yrs ago if not they will take legal action against me. They call mine my work phone with a different number so i can pick up and they call every 3omin and threatened me. ... |
Webcollex, LLC Debt collection cont'd attempts collect debt not owed debt is not mine September 10, 2015 - I have been receiving calls from - repeatedly at my employer and on my cell phone. This person does not identify themselves, they simply say that they are trying to collect a debt. I have asked them repeatedly to stop calling and they continue. They have not said who they are, who they are collecting for and what company they are calling from. I googled the phone number and see many complaints about the same experiences I am having. I have no outstanding debt in collection and believe they are phishing for personal information. ... |
Webcollex, LLC Debt collection cont'd attempts collect debt not owed debt is not mine August 25, 2015 - CKS Financial continues to collect and report to all - national credit reporting agencies without any merit. I have tried to contact them several times with no response. I contacted the - and the company said it will contact me regarding the complaint. I origionally disputed this debt as not being mine over 75 days ago.I have asked for proof of validation of references debt, they can not provide it to me. They continue to report this false claim on my credit which is affecting me dramactically for no reason.CKS Financially has over - simiular complaints file against them for same prac... |
Webcollex, LLC Debt collection improper contact or sharing of info contacted employer after asked not to August 5, 2015 - A woman by the name of - '' has been contacting me repeatedly throughout the day starting at --, as well as my family members and even my new employer ( a 3rd party which she discovered online ) which has NEVER been released to her or any other debt collector. She has been seeking info from my family as well as co-workers, requesting my information/location, verifying where I am working, how she can find me, and even has my co-workers relaying messages to me in order to call her back.. She has also been telling my co-workers that I do n't answer my phone or reply to voice messages w... |
Webcollex, LLC Debt collection communication tactics frequent or repeated calls July 9, 2015 - I began to receive calls, in -/-/-, from CKS, from debt collector -. - who threatened to take legal action. From there on, I kept receiving calls from CKS from an automated dialer, which was done without my express or implied consent. I called to complaint and on -/-/- I was finally able to speak to someone in the COMPLIANCE DEPARTMENT. I spoke with - -, who told me that they are in compliance with my calls and completely ignored my questions to her when I asked Do you have my express authorization to use an automatic dialer to call me on my cellular phone. '' She told m... |
Webcollex, LLC Debt collection improper contact or sharing of info contacted employer after asked not to May 20, 2015 - On - -, 2015 CKS financial of Virginia contacted my employer. we are not allowed to get phone calls at work. I just talked with them yesterday and told them i would contacat them in 24-48 hours. This needs to be addressed. Thy called - different departments within my work plus contacted me on my cell phone today. ... |
Webcollex, LLC Debt collection disclosure verification of debt right to dispute notice not received May 16, 2015 - An illegal collection account was placed on my account from CKS Financial. CKS Financial states they are collecting for - - -. '' I contacted - - - and they state they have ever had an account for me. I contacted CKS Financial with no response. I have also sent a debt validation to them. My address on my credit reports has been up to date, my phone number has not changed. I have not received any communication from CKS Financial and now they are listing a $330.00 debt on my credit report illegally. I will also be filing a police report related to this incident. ... |
Webcollex, LLC Debt collection improper contact or sharing of info contacted employer after asked not to April 22, 2015 - I have received several phone calls at work and my work has been contacted by the company for employment verification. I have spoken to CKS and asked that they not call my work but rather my personal phone number. They also continue to call my family which I have asked they discontinue doing as well. ... |