Review and analysis of over 23 complaints against Barclays PLC
Barclays PLC consumers have reported over 23 official complaints related to APR or interest rate. Out of the 23 consumer complaints against Barclays PLC, 13% were disputed by the consumer (i.e. the consumer was not happy with how Barclays PLC responded to their complaint) and 100% were processed in a timely manner. 39% of consumer complaints against Barclays PLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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Barclays PLC Credit card apr or interest rate March 28, 2017 - The interest rates charged by Barclay Bank Delaware on credit cards exceeds 19 % and is usurious. I requested that the interest be lowered so that I could pay the card off in 3 payments and was told that it could not be lowered. I am a senior. The balance on my card is $12000.00. and $3200.00 respectively. I have asked numerous times for a reduction and have been told that nothing can be done. I have been told by my attorney just to stop making payments on the accounts because they will not work with me. They have told me that settlement on the accounts, even if they are paid in full would... |
Barclays PLC Credit card apr or interest rate February 13, 2017 - I have called my credit card company ( Barclay Card USA ) and asking for help so I can pay off my credit card and I was told that my interest rate is the lowest right now ( it 's at 24 % ). I would like to ask your help in any way that I can lower my interest rate on card to a manageable rate so I can pay it off and close it. Thank you... |
Barclays PLC Credit card apr or interest rate December 27, 2016 - I had opened a Baclays Bank Visa card through an offer from - in -. I recently noticed that even though I do n't use the card much and pay every month, My balance does not go down much. I realized that I am paying a gigantic 22.4 % in interest when the - rate is near - and the mortgage rates are around 4 %. As a result, I am paying well over $200.00 every month in interest and it hurts me financially. I spoke to the bank -/-/- to lower the rate and they offered 18.4 % going forward and said that because the - is raising rates, they have no flexibility to offer any oth... |
Barclays PLC Credit card apr or interest rate December 23, 2016 - My promotional zero percent interest rate expired on my Barclays Bank Mastercard, but the impending expiration of that promotional rate was not noted on the credit card statement immediately preceding commencement of interest charges. Instead, that statement ( -/-/2016 ) reflected a 0 % interest rate on the promotionally charged amount with no expiration date for that rate reflected. Yet on my next statement ( -/-/2016 ) there were nearly $160.00 worth of interest charges, and the statement reflected the new 16.24 % current interest rate. When I called to complain and ask that the inte... |
Barclays PLC Credit card apr or interest rate December 19, 2016 - I have a Barclays Apple Visa card. I contacted Barclays via a website message to add a 0 % financing promo to my account because I was planning on making a large purchase for the holidays. I then followed up via telephone to make sure the promo was indeed added to my account. A copy of my website correspondence is attached. Despite this, when my purchases posted to the account, they were not placed on the promotional financing plan.... |
Barclays PLC Credit card apr or interest rate December 16, 2016 - I signed up for a Barclaycard credit card with a promotional offer of - % interest for - months on purchases and balance transfers. I did a balance transfer when I opened the account, on my first statement I noticed I was being charged - % interest rate. I called on -/-/- and spoke to a representative and got a case # -, they took my information and told me my account would be adjusted to - % interest for - months and credited for interest accrued. Follow up emails to Barclaycard have replied back with conflicting information regarding my case and when it was started, wi... |
Barclays PLC Credit card apr or interest rate November 30, 2016 - Hi I need to lodge a complaint against Barclays credit card. I paid my deferred remaining balance of $75.00 on - - but on the - - statement, they charged me for deferred interest charges in the amount of $220.00. They said they reserve the right how to apply payments. I paid $100.00 that covered the deferred remaining balance of $75.00 on - - which was the due date. I can not afford to incur additional interest of $220.00 as I paid everything related to that balance by the promotional time period. I think it is just unfair on my part that the bank is taking advantag... |
Barclays PLC Credit card apr or interest rate October 24, 2016 - In -, I received a letter in the mail from Barclays Bank -. The letter included a check that was for balance transfer. The offer was 0 % interest rate for -month with a 4 % fee. I used the check to reduce my interest rate. The card I had had a 10 % interest rate. In -, the bank mysteriously called me about a fraud case. I told tem that I had done the balance transfer. They charged the 4 % transfer fee. In my - statement I get an interest charge. I called them and now the interest rate is over 27 %. They keep firm that there was no introductory rate. Well why would I transfer a b... |
Barclays PLC Credit card apr or interest rate October 1, 2016 - Over the past several months my interest rate has skyrocketed. I am sure that, I did not, nor would have agreed to the terms and conditions of owning a Barclays credit card as they have explained to me. I have, on several occasions, requested to receive a copy of my contract. Each request has been met with a different reason as to why I can not have a copy of the agreement.... |
Barclays PLC Credit card apr or interest rate September 15, 2016 - Greetings, today I received my statement from Barclsycard and noticed how high my interest rate is. I 've been paying on this credit card fir a white, without any other purchases. Yet the amount owning is not going down, so I spoke to a manager named - who could n't answer my question as to why they could n't lower my interest rate. - then transferred me to - supervisor who basically gave he the same bull. They gave my interest rate at 22.4 %. Which I find outrageous. They make it impossible for consumers to pay off the debt by keeping the interest rate high. When asked why they coul... |
Barclays PLC Credit card apr or interest rate September 6, 2016 - I was utilizing the - - sight and saw a balance transfer offer from Barclays Rewards card. I transferred over a - credit card balance over to Barclays and come to find out that the amount of the new interest rate was much higher. It just seems deceptive and/or misleading that a consumer can transfer a balance over with a potentially lower interest rate... |
Barclays PLC Credit card apr or interest rate August 8, 2016 - On - - 2016, I paid off the balance of my account of - . At that point on - - I had a - balance on the account. 3 weeks later, there was a finance charge assessed to the account of about - . Thinking I had paid this off, I did n't use the account again and put that cred card in a drawer. 5 months later I get letter in the mail saying that they were closing my account and it was past due - . They kept penalizing for a residual finance charge. I was never contacted about any sort of late payment by phone, text or email Every other credit card company I have ever dealt wit... |
Barclays PLC Credit card apr or interest rate June 30, 2016 - I was interested in opening a credit card account with UPromise by Sallie Mae, so I filled out the appropriate information so that they could run an instant credit report check. After the check I was approved, and offered a contract of 14.24 % with a $2000.00 credit line. When I received the card and terms in the mail the contract had now been adjusted to 23.24 %. I immediately called their service number and informed them I had been promised a 14.24 % contract. They offered no excuse except to close the account for me. After closing the account they told me to destroy all documents and emai... |
Barclays PLC Credit card apr or interest rate June 21, 2016 - Case # - I received a letter from Barclaycard and they will not honor our request for the account to be charge off and confirmed that we have enrolled for the Hardship Payment program of $18.00 for 12 months that started on - -, 2015. I still did not get an answer of why we are being charge $35.00 month for payment due plus $18.00 taken out totaling $54.00 due on top of that which increases our balance and also once the account is charged off I will still honor my commitment to pay but this way it puts an end to the interest that is increasing monthly and the balance never see... |
Barclays PLC Credit card apr or interest rate June 14, 2016 - My wife and I both opened a brand new BARCLAYCARD Rewards MasterCard after receiving promotion in the mail. We were both approved and took advantage of the 0 % into for the first - months. We made sure the purchases were made within the - days of acct. opening which we called to verify date. My wife saved her letter but I did not save mine as they were they same. Well she got her bill and they started charging her interest. They literally made her produce the paper which she did and I am attaching her. They made her mail the items in to " prove it '' no the case is getting settled and sh... |
Barclays PLC Credit card apr or interest rate May 24, 2016 - I have very high interest on my credit cards and when calling the companies they never will lower my interest rate, yet when I call - - - they can get lower interest rates. Why are these not available to the Consumer through the credit card companies rather than having to go through a Debt relief. I am paying all of my bills on time however the interest rates are so high I ca n't get them paid down. Every time I call, the companies say there is n't anything available. Why ca n't they offer a lower interest rate to consumers rather than having to go through a debit relief company which... |
Barclays PLC Credit card apr or interest rate May 17, 2016 - I had a Barclays Arrival Card and a Barclays - - - card. Barclays switched the - - to an - - without offering any other products to switch it to. This means that I now have - of the exact same credit cards. It is silly to have - of the same cards so I wanted to combine them. - card, the original -, has an interest rate of 18.24 % and the ( former ) - has a rate of 25.24 % but the - card is older so I wanted to combine the other account into that -. Doing so would require me to give up my lower 18.24 % interest rate though. I think this is unfair. Since... |
Barclays PLC Credit card apr or interest rate April 20, 2016 - I applied for a 0 % interest for 12 months credit card called -. I was sent a card that said - all across the front. In the - billing month, I was charged interest. I called Barclaycard -, the issuer. They said they could n't resolve the issue over the phone but that if I waited two weeks they would send me a letter. I waited. No letter, no call. I called again. This time they acted like the first agent did n't even open the case correctly. They said they would. Told me to wait a week. I 'd get a letter. I waited-no letter. I called again. This time agent told me they were not goin... |
Barclays PLC Credit card apr or interest rate March 30, 2016 - At Issue : My Barclays USA - Platinum Credit Card : Barclay 's unwillingness to provide a detailed, factual and supportable reason for declining to reduce my APR on my card. I requested an interest APR reduction rate today -/-/2016 on my credit card. Barclay 's declined without providing a detailed, supportable or factual explanation for the decline. Currently the rate is -. Barclay 's competitors, -, -, -, -, - all have reduced my rate upon request down to 14-15 % APR variable based on prime rate. I have an eleven year flawless payment history with Barclay on my -... |
Barclays PLC Credit card apr or interest rate February 24, 2016 - I have a penalty interest rate for part of my - - card balance that is higher than the majority of my balance. It 's my understanding that my payments are supposed to be credited to the balance with the highest interest rate, but as I look at my statements from month to month, this is not what is happening. I have called - - multiple times but no one can explain to me how my payments are being applied to which balances. ... |
Barclays PLC Credit card apr or interest rate February 18, 2016 - We have had numerous problems with this credit card -, - Dividend -. 1 ) Was offered 0 Percent on new purchases ( very clearly ) and transfers 2 ) Never been able to use miles ( have over - ) but flights are never available 3 ) Had - fraud cases on - different cards sent to my wife, even though they had never never been activated. When case opened, we never get a call back and have to continually call them to get status. We called to let them the first week of - to let them know this was not our purchase which was a recent charge of $720.00 on - - on a flight from... |
Barclays PLC Credit card apr or interest rate February 14, 2016 - This is regarding the RCI Mastercard from Barclaycard. I set automated payments through my online banking for a transfer I did over a year ago and payments were happening without any problem. The on - -, - I learned that I owed over $200.00 dollars in late fees, which was unexpected given the automated payments. I called and was told there had been an interest rate change that I did n't know about. Anyway, not only I proceeded to pay that fee but I also asked what the balance amount was so that I could pay it in full and have - balance. The proceeded to pay the full amount but ... |
Barclays PLC Credit card apr or interest rate January 19, 2016 - barclays credit card interest charge fees added to my account todays statement most recent balance was $1800.00 charges of $37.00 added to my account now my balance is now $1800.00. i need help statement from post date of - -. i lost about $25.00 ... |