Barclays PLC Credit Card Complaint

APR or interest rate

Barclays PLC Credit card department,

APR or interest rate Washington

On - - 2016, I paid off the balance of my account of - . At that point on - - I had a - balance on the account. 3 weeks later, there was a finance charge assessed to the account of about - . Thinking I had paid this off, I did n't use the account again and put that cred card in a drawer. 5 months later I get letter in the mail saying that they were closing my account and it was past due - . They kept penalizing for a residual finance charge. I was never contacted about any sort of late payment by phone, text or email Every other credit card company I have ever dealt with has always contacted me and to let it go 5 months with out contacting me is crazy! Not only that but every other credit card company waves residual finance charges. I 'd have been more than happy to pay the - finance charge, but they did n't inform me that they made a charge to my account ... by even something as a statement.

Barclays PLC customer in Washington
Aug 08, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints1/20162/20163/20164/20165/20166/20168/20169/201610/201611/201612/20162/20173/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCAPR or interest rate56.5%39.1%4.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAPR or interest rate0.1%9.2%9.3%7.5%0.7%24.3%48.7%0.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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