Barclays PLC Credit card department,
In -, I received a letter in the mail from Barclays Bank -. The letter included a check that was for balance transfer. The offer was 0 % interest rate for -month with a 4 % fee. I used the check to reduce my interest rate. The card I had had a 10 % interest rate. In -, the bank mysteriously called me about a fraud case. I told tem that I had done the balance transfer. They charged the 4 % transfer fee. In my - statement I get an interest charge. I called them and now the interest rate is over 27 %. They keep firm that there was no introductory rate. Well why would I transfer a blane from a lower rate card to a higher rate. This is a scam and they need to be stopped,. I wonder how may other customers got the deal ( scam ) to transfer funds. - - -- -
Barclays PLC customer in Florida
Oct 24, 2016
* Source: CFPB Complaint Database
Barclays PLC response to complaint:
Closed with monetary relief
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