Barclays PLC Credit card department,
I have a Barclays Apple Visa card. I contacted Barclays via a website message to add a 0 % financing promo to my account because I was planning on making a large purchase for the holidays. I then followed up via telephone to make sure the promo was indeed added to my account. A copy of my website correspondence is attached. Despite this, when my purchases posted to the account, they were not placed on the promotional financing plan.
Barclays PLC customer in Illinois
Dec 19, 2016
* Source: CFPB Complaint Database
Barclays PLC response to complaint:
Closed with monetary relief
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