Barclays PLC Credit Card Complaint

APR or interest rate

Barclays PLC Credit card department,

APR or interest rate Connecticut

I had a Barclays Arrival Card and a Barclays - - - card. Barclays switched the - - to an - - without offering any other products to switch it to. This means that I now have - of the exact same credit cards. It is silly to have - of the same cards so I wanted to combine them. - card, the original -, has an interest rate of 18.24 % and the ( former ) - has a rate of 25.24 % but the - card is older so I wanted to combine the other account into that -. Doing so would require me to give up my lower 18.24 % interest rate though. I think this is unfair. Since Barclays forced me to take the - - as a substitute for the - -, forcing me to have - of the same cards, it should allow me to consolidate them into the older of the - card at the lower interest rate so it does not harm my credit by being forced to close an older card. I can close the 25.24 % card and add the available credit to the 18.24 % card but that harms my credit. By matching the 18.24 % for both cards they are effectively doing the same thing without forcing me to harm my credit.

Barclays PLC customer in Connecticut
May 17, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints1/20162/20163/20164/20165/20166/20168/20169/201610/201611/201612/20162/20173/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCAPR or interest rate56.5%39.1%4.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAPR or interest rate0.1%9.2%9.3%7.5%0.7%24.3%48.7%0.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints