Barclays PLC Credit Card Complaint

APR or interest rate

Barclays PLC Credit card department,

APR or interest rate Connecticut

I had a Barclays Arrival Card and a Barclays - - - card. Barclays switched the - - to an - - without offering any other products to switch it to. This means that I now have - of the exact same credit cards. It is silly to have - of the same cards so I wanted to combine them. - card, the original -, has an interest rate of 18.24 % and the ( former ) - has a rate of 25.24 % but the - card is older so I wanted to combine the other account into that -. Doing so would require me to give up my lower 18.24 % interest rate though. I think this is unfair. Since Barclays forced me to take the - - as a substitute for the - -, forcing me to have - of the same cards, it should allow me to consolidate them into the older of the - card at the lower interest rate so it does not harm my credit by being forced to close an older card. I can close the 25.24 % card and add the available credit to the 18.24 % card but that harms my credit. By matching the 18.24 % for both cards they are effectively doing the same thing without forcing me to harm my credit.

Barclays PLC customer in Connecticut
May 17, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

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