Review and analysis of over 1,074 complaints against Capital One
Capital One consumers have reported over 1,074 official complaints related to Identity theft / Fraud / Embezzlement. Out of the 1,074 consumer complaints against Capital One, 18% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 15% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.
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Capital One Credit card identity theft / fraud / embezzlement January 13, 2017 - -/-/-, I applied for a credit card from Capital One online. An email was sent to me saying they would be in touch with me. Then a letter came in the mail dated -/-/-, asking me to call their office with the application ID number on the letter. I did so. Capital One asked me several questions they said they needed the answers to. Afterwards, the person said they had all the information they needed and my application was approved. On -/-/-, I received an email stating my card had been mailed and thank you for being a customer. Today, -/-/-, I received the card and called to a... |
Capital One Credit card identity theft / fraud / embezzlement January 10, 2017 - Hello, my wife opened a credit card in my name back in -/-/2013 that I was n't aware of till recently. I wrote a letter to capital one and so did she explaining what she had done and if they remove the negative remarks and account information off of my credit report. They said they where doing a investigation and it would be resolved. Do n't make any payments due to I would get reimburse and it would all come off of my credit in the end of the investigation. She wrote a letter asking for them to put the debt in her name and she would work on paying it off due to not wanting to have legal iss... |
Capital One Credit card identity theft / fraud / embezzlement January 9, 2017 - I saw an Capital One credit card ending with - under my name with outstanding balance for $2800.00. I do not recognized this credit card. I think someone was used my name and SSN applied for this credit card and used without paying. I did n't notice until this morning I checked my credit report. This outstanding credit card leave a huge impact on my credit report.... |
Capital One Credit card identity theft / fraud / embezzlement December 28, 2016 - My information was stolen -/-/- i filed a report with my bank as well as capital one and also filed a police report. I submitted all documents to capital one and i also got a final decision from - on -/-/- saying that the payments were not mine i then contacted Capital one and they stated they closed my accounts and i owe the balance i also sent in the final decision from - to capital... |
Capital One Credit card identity theft / fraud / embezzlement December 28, 2016 - My information was stolen in -/-/2016 i contacted capital one as well as my bank and filed a report as well as the police department. I got a final decision from my bank saying the report i filed was correct in my favor capital then closed my account and said it was incorrect which led to me owning them money and it screwing up my credit score i offered to send in the document saying it was in my favor they denied me to submit any documents this... |
Capital One Credit card identity theft / fraud / embezzlement December 26, 2016 - I do not now nor have I ever had a credit card with Capital One. They are falsely reporting that I had a - - credit card managed by them. They are reporting a $750.00 credit limit with a $2000.00 balance. I have reached out to them over the course of four years to attempt to clear this matter, and they have not acted. Each person assigned to my case ends his/her tenure with Capital One due to their company downsizing, and my dispute has never been resolved. Basically, it seems to come down to they are too big of a company to be held accountable for incorrect reporting.... |
Capital One Credit card identity theft / fraud / embezzlement December 22, 2016 - Recently, a credit card bill came to my house from Capital One. The address was mine, but the addressee name was of no one in our household. I called Capital One to report the discrepancy. They asked me to return the bill back to them and told me that they would take care of the situation. The next month, I again received a credit card bill with the same unknown persons name as the addressee. I called their fraud department again and told me that they have opened up case on this. These credit card bills continue to arrive at my home address to this unknown person.... |
Capital One Credit card identity theft / fraud / embezzlement December 19, 2016 - Someone opened - fraudulent Capital One credit card accounts in my name. - with Capital One Bank USA opened in and CAP ONE NA. They approved these fraudulent accounts. Once I noticed that this was n't my account I tried to dispute and they would not hear of it. They in fact filed a judgement against me for $1600.00. I told them that this was not my account and I refused to pay. After numerous attempts to have these items removed, they told me if I paid the judgement they would remove both items AND the judgement within 7 days. These items were preventing me from obtaining credit to ass... |
Capital One Credit card identity theft / fraud / embezzlement December 11, 2016 - Enclosed is a letter I Sent to CAPITAL ONE registered and certified, I am over the games, lies, and deception. This is one of many posts, I have lawyers looking at the paperwork and I have already gotten some positive feedback, I will be posting the CAPITAL ONE employees with media as well as the issues in hopes to help others that been deceived by this careless illegal entity. They committed FRAUD, EMBEZZLEMENT, DECEPTION, LIED, STOLE and that is just a start. Not to mention destroyed my credit, work life and tried to have me -... |
Capital One Credit card identity theft / fraud / embezzlement December 10, 2016 - As recently as a 2-3yrs ago I applied for a credit card with capital one ; after receiving and using the card, I began to make the payments as necessary, even before they were required. Later on down the line my apartment was broken into. The culprits stole a - - -, which contained my credit card information and provided them with access to use the card. Once I discovered that my home had been broken into and robbed, I contacted the local authorities and filed a police report as should. Since then the credit card company has refused to assert the fraud protection and identity theft po... |
Capital One Credit card identity theft / fraud / embezzlement December 8, 2016 - I submitted several documents on several occasions to Capital One Bank to verify my identity due to fraudulent activities on my Credit Card. The final time, the week of -/-/2016, I mailed a copy of my driver 's license, social security card, birth certificate and a - Credit card bank statement and was told the - Credit Card Statement will not suffice for a bill. I informed them that I stay with my grandmother and the lights are in her name at the address that is on the Driver 's license, - Credit Bill and their ( Capital One Credit Card. I have had such a hard time. with this compan... |
Capital One Credit card identity theft / fraud / embezzlement December 7, 2016 - There was fraud on my Capital One card back in -. Since then, I found out someone was posing as social security and asking a friend in - questions about me. Furthermore, on -/-/2016 I got a call to my google voice ( which is an unpublished number only listed on my credit card and credit union for business purposes ) telling me I was being sued for $ 1200+. Long story short, I contacted Capital One about this extortion attempt and of ALL my banks, online accounts, credit unions, etc. Capital One was the ONLY company who consistently GAVE OUT information. Let me clarify. I called Capit... |
Capital One Credit card identity theft / fraud / embezzlement December 6, 2016 - CAPITAL ONE BANK USA ACCOUNT NUMBERs : - -/-/- - - - -, - -, VA - PHONE : - ATTENTION TO DISPUTE DEPARTMENT : Dear Sir or Madam : I am a victim of identity theft. An identity thief used my personal information without my permission to open an account several account in my name this debt is not mine. I have enclosed proof of my identity and a copy of my Identity Theft Report. In accordance with the Fair Debt Collection Practices Act, I am asking you to stop collection proceedings against me and stop communicating with me about this debt, except as the Fair Cr... |
Capital One Credit card identity theft / fraud / embezzlement December 5, 2016 - CAPITAL ONE BANK USA ACCOUNT NUMBERs : - -/-/- Address : - - -, -, VA - Phone:- ATTENTION TO DISPUTE DEPARTMENT : Dear Sir or Madam : I am a victim of identity theft. An identity thief used my personal information without my permission to open an account several account in my name this debt is not mine. I have enclosed proof of my identity and a copy of my Identity Theft Report. In accordance with the Fair Debt Collection Practices Act, I am asking you to stop collection proceedings against me and stop communicating with me about this debt, except as the Fair Cred... |
Capital One Credit card identity theft / fraud / embezzlement December 5, 2016 - I have disputed this account several times with Capital One. I have informed them that this account was a result of identity theft. I sent Capital One a Fraud Affidavit and they still have not remove this account from my credit file. They are in violation of the FCRA by not removing this account from my credit file.... |
Capital One Credit card identity theft / fraud / embezzlement December 4, 2016 - On -/-/-, I received a letter dated -/-/2016 from Kohl 's that I had opened a credit card. I did not open any credit cards with this company. I called they and they informed me that an online application had been placed for a credit card in my name. Both were cancelled by Kohl 's, however, the inquiry still remains on my credit report.... |
Capital One Credit card identity theft / fraud / embezzlement December 2, 2016 - In -/-/2016 I noticed a charge to - in the amount of $390.00. Immediately I called Capital One customer service to report I did not purchase a ticket on -. The customer service representative cancelled my credit card and issued me a new card. I received multiple letters stating I would not be held responsible as I reported the claim as fraud on my credit card. Last month in -, I received a phone message to call - in fraud protection at Capital One. I spoke with her over the phone and I told her numerous times, this CHARGE to - was NOT MINE. After that conversation I received... |
Capital One Credit card identity theft / fraud / embezzlement December 1, 2016 - On or around - -, 2016 and - -, 2016 capital one pulled my credit without my permission or consent!! I only have two credit cards and they are with the same company. I written capital one 6 letters over the past few months and I have also contacted them by phone only to be left on hold or promised for someone who does n't speak clear - to call me back and they never do. This has become a headache and I am so sick of wasting my money and time to only be treated like - because they ai n't worried about it because it ai n't them or for them to keep continuing to place me on hold... |
Capital One Credit card identity theft / fraud / embezzlement November 26, 2016 - Capital One is reporting an inquiry on my credit reports and I never applied for anything with this organization. I am asking for the fraudulent inquiries to be deleted. They were discovered when I saw on - -.... |
Capital One Credit card identity theft / fraud / embezzlement November 26, 2016 - Capital One credit card complaint. Received card during 2014 and a late fee would be assessed at any point where monthly payment was made before due date. Payment had to be made few days before due date or on the exact due date or else it would be considered late. In addition, a one time charge was made to a company called - for $19.00. In actuality this charge appeared on charge card statement every month after that. Finally closed account because of the company not being able to handle this problem adequately and charging me for deceptive charges. Although I changed account number and g... |
Capital One Credit card identity theft / fraud / embezzlement November 23, 2016 - My complaint is against Capital One. Last week, I was a victim of fraud, but Capital One was not only ineffective at addressing the issue, they exacerbated it. I found out that I was a victim of fraud when I received a number of notifications alerting me to a $4800.00 cash-advance transaction marked DECLINED from my Capital One wallet app. When I tried to log in to my Capital One online account to learn more about what had happened, the system would n't allow me to access my account so I called the bank. When I called the fraud detection number, the representative asked me for the e-mail ad... |
Capital One Credit card identity theft / fraud / embezzlement November 21, 2016 - On -/-/16 Capital One agreed to settle my credit card account for $800.00. The $800.00 was paid through my spouses bank account on -/-/16, which cleared the bank on -/-/16. On -/-/16 Capital One took $75.00 from my bank account with no authorization to do so, the account was settled. I called in on -/-/16 to advise that an unauthorized payment was taken out of my bank acxount and the account with Capital One was settled out on -/-/16. I requested the funds be credited back that same day. The manager advised that it would take 15 days to be credited. 15... |
Capital One Credit card identity theft / fraud / embezzlement November 19, 2016 - About a year ago my Kohl 's Credit card acct was hacked, I asked for a new account # and they refused, " that 's now we do it, '' they said they 'd lock my account with a pin. I had not made a purchase again until last week, in the store and no one knew anything about a pin after 45 min in the store with the store on the phone they removed the pin so I could make a purchase. A week and a half later my account was hacked again, and they still refuse to change my account number, even the police said they never heard of such a thing, how many times do I have to get hacked and inconvenienced? The ... |
Capital One Credit card identity theft / fraud / embezzlement November 18, 2016 - There is this woman that calls all night and all day from Capital One. It sounds like a recorded message. She blocks her calls but I was able to find a weird address - She calls at all hours, Once, I tried to pick up the phone but no one is there... |
Capital One Credit card identity theft / fraud / embezzlement November 17, 2016 - I have sent Capital One several letters but they have not replied to any of them. This is NOT my account! - - - is my ex - husband & has all of my personal information from when we were married. When we separated he stole my driver 's license, Social Security Card, Birth Certificate & other personal documents that I had to replace. This is not the first time he or his wife now has used my information to obtain money, credit, goods, loans, services. He also shares my information with his current wife - -. I recently put a fraud alert on my credit file. These are NOT my accounts... |
Capital One Credit card identity theft / fraud / embezzlement November 17, 2016 - Capital One grossly mishandled a dispute with a charge that ended in a $3000.00 loss and the theft and extortion by a merchant who sold us my engagement ring. Due to Capital One 's gross negligence, misinformation from employees who do n't understand their responsibility to provide accurate and timely information regarding a dispute, and Capital One flat out " losing documents '' on multiple occasions - our dispute with this merchant who defrauded us dragged on for more than 6 months. Now, the merchant who sold us my engagement ring has the ring AND our $3000.00 - the merchant refused to r... |
Capital One Credit card identity theft / fraud / embezzlement November 14, 2016 - I have a credit card with Capital One and they abruptly suspended the usage on my credit card due to suspected fraud from me. I submitted my license and verified my identity and they still have restrictions on my account.... |
Capital One Credit card identity theft / fraud / embezzlement November 11, 2016 - I currently have a complaint being addressed by your organization regarding Capital One. I recently learned that regardless of the - phone calls I have initiated since -/-/- with Capital One, they continue to perpetuate this process. A few days after I made my last call to Capital One, and after they failed to return my calls after - separate requests which forced my hand to file my complaints with the state of - and - offices of the attorney general - Capital One sent yet another letter to the address in -, which I requested and demanded they remove from my account two wee... |
Capital One Credit card identity theft / fraud / embezzlement September 16, 2016 - My elderly father was a victim of fraud and financial manipulation by a timeshare company in -. He lost $150000.00 by sending a - separate wires to - believing he was selling his timeshare. He subsequently took a trip to - and was told by the timeshare company that if he upgraded his timeshare for $50000.00, that he could sell it within three years for >= $1,000,000. He used - credit cards ( - and - - ) for a down payment of $24000.00. Once this was discovered, we put a halt to the payment. The credit card companies are demanding payment. I have claimed fraud an... |
Capital One Credit card identity theft / fraud / embezzlement August 24, 2016 - Someone stole wallet and was charged back amounts by Capital One... |
Capital One Credit card identity theft / fraud / embezzlement August 24, 2016 - I had a Capital One card with my ex husband that I thought was closed in 2015. All of the monthly bills were not being sent to me, instead they were being sent to an address that my husband had set up. He purposely maxed out the credit cards and made no payments on them. This was by no fault of mine and had no idea that the account existed. I have made repeated attempts to go thru the fraud department with Capital One to have my name removed from the account as well as attempted to have the bureaus remove the item from my report as well. This is my last hope as it is affecting my ability to pu... |
Capital One Credit card identity theft / fraud / embezzlement August 23, 2016 - My capital one credit card accounts are being restricted because I have added authorized users.This is something that is legal within the capital one company policy. They are asking me for information and documents about the people that I have added even though they are no longer on or with my accounts. My accounts have been opened for about two years and it will be very difficult to track them or their information down when I do n't know their current situations or whether or not some of them are deceased. When I added them to begin with, they should have just asked me for all of the required... |
Capital One Credit card identity theft / fraud / embezzlement August 19, 2016 - THEIR ARE - FRAUD CREDIT CARD COMPANIES. IN - 2014 THEY STOLE ID REQUESTING - -. - - - - -. THEY WANTED IT MAILED TO THEIR OFFICE CAPITAL ONE BANK NA -. - - -, - - - THEY STILL HAVE ON ALL THREE CREDIT REPORTS. CAPITAL ONE - - - - -, - - - ACCOUNT : - - THEY IN - AND - - ARE KNOW AS SCAM... |
Capital One Credit card identity theft / fraud / embezzlement August 18, 2016 - My ex husband - - has horrible credit, when I left him in - he used my information to open up a business credit card using my information and his business. - - he got incarcerated and I started getting calls from debt collectors at capital one for this credit card. The limit I believe is $3000.00. Now this is on my credit as a collection. I reported the card as fraud with Capital One. The response was that since my social security number was correct in the application, then it is not a fraudulent account.... |
Capital One Credit card identity theft / fraud / embezzlement August 8, 2016 - On - -, 2015 someone fraudulently opened a credit card account with Capital One in my name. The good news is that Capital One realized it was fraudulent and called me to confirm that I had not submitted the application before they sent out the cards, and they immediately closed the account. The bad news is they still have not removed the credit inquiries from my credit reports. The hard pull shows on both my - and - credit reports, and negatively impacts my credit score. Every time I call Capital One ( 4 times so far ; -/-/-, -/-/-, -/-/-, -/-/- ) they tell me "... |
Capital One Credit card identity theft / fraud / embezzlement August 6, 2016 - When I ran my credit report to buy a home I found a credit card from Capital One on my report ..I do n't have nor have I ever had a capital one account..I called Capital One and got the run around being passed from person to person who kept asking for the card number..I do n't have an account how can I have the number..Told them I was calling the fraud department for a fraudulent account they put me in touch with a person named - who said she would call me back in 24 to 48 hours.. never did, than I find out that they closed the investigation and were holding me financially responsible for t... |
Capital One Credit card identity theft / fraud / embezzlement August 4, 2016 - I am bankruptcy, am still going through bankruptcy. I have never had credit with capital one credit. the bill statement read - balance,- transaction,- due -/-/-.i did not ask for credit, i donnot want credit.i filed bankruptcy -. I am still in the process... |
Capital One Credit card identity theft / fraud / embezzlement August 4, 2016 - In - 2016, my Capital One credit card number was stolen after placing an online food order. Multiple flights and vacation packages were purchased from different companies. Many of the charges were refunded, but - were recharged to the account in - 2016. I have called the fraud department approximately every other week. The previous employee, -, no longer works there and her voicemail states this. During the most recent phone call, Capital One promised my account balance would be cleared to -. This has not been the case, and the balance for the fraudulent charges plus interest ch... |
Capital One Credit card identity theft / fraud / embezzlement August 4, 2016 - I am re submit my complaint with Capital one Bank I have not had a Capital one Bank card. I had request copy of validation debit and the only thing I have receive statement and payment made at gram money for this o account. Until now I have never receive any paperwork or statement from this Company, My personal information has been used without my permission. I had send over multiple police and letter and fill out affidavit. I also send copy from my back account showing when I dispute an unauthorized transaction from this company. I I am sending all my paperwork also to CFPB... |
Capital One Credit card identity theft / fraud / embezzlement August 2, 2016 - I will be filing criminal charges against CAPITAL ONE CREDIT CARD if they not comply. It has been a week and I have not received payment of $2000.00 and all - card remain in collections. This will not only not go away until amount paid in full by -/-/-, but my four years of extreme loss due to CAPITAL ONE behavior has also cost me countless hours, and my time is worth something to me I will start adding $100.00 a day late fees as of -/-/-. I have been patient for you to do the right thing long enough, this endless stalling, half baked excuses and backwoods theatrics are all I ... |
Capital One Credit card identity theft / fraud / embezzlement August 2, 2016 - I was contacted via email by Capitol One at - PDT on -/-/16 regarding potential fraudulent charges. In fact, they were in the amounts of $900.00, $950.00, and $8.00, which maxed out the limit of the master card. After filing the necessary information with Capitol One, they credited the account for the charges plus all associated fees. But, they refused to release the available credit pending the investigation up to 90 days. So basically, I 'm being punished for fraud and have - available funds to the card for 90 days. Given that I have contacted the businesses involved, got... |
Capital One Credit card identity theft / fraud / embezzlement July 28, 2016 - In -, 2016, I received a voicemail from Capital One Fraud Department asking me to call right away since they believed they had detected " suspicious activity on - of my credit card accounts. '' Over four months later, I continue to be billed for fees and interest on a closed account that Capital One agreed had been used fraudulently via identity theft, and that we had - liability to pay. Capital One assured me that I ( and my husband, whose name was also on the account ) would not have our credit scores affected, and yet Capital One continues to report that we are " past due '' for mo... |
Capital One Credit card identity theft / fraud / embezzlement July 26, 2016 - My credit card got unauthorized use about $1800.00 on -/-/16 and I found it by myself at the end of -. It looked a typical fraud case through non existing website and described as I spend purchasing a service, not products. Normally, this kind of suspicious spending is found by credit card company by monitoring my usage but they did not. I called the credit card company to dispute the amount and once they credited the amount. But after a month later, they reapplied the amount to me after their investigation. I do n't understand the result. Because initial purchasing was done in Flor... |
Capital One Credit card identity theft / fraud / embezzlement July 25, 2016 - I received a Capital One Platinum Mastercard in the mail with all the usual verbiage about privacy terms of use, etc. on - -, 2016. I have never requested a card from Capital One and do not want this one. A day later, on - -, I received a badly printed letter advising me that a fraudulent account was opened in my name and that I needed to call and verify if it was me because I might be a victim of identity theft. This letter contained the last - digits of the card number and my name, which was misspelled. Upon receiving the letter, I did a search on the phone number listed and d... |
Capital One Credit card identity theft / fraud / embezzlement July 25, 2016 - Somebody took out my money $9700.00 from my business bank last week -/-/2016 without my permission.... |
Capital One Credit card identity theft / fraud / embezzlement July 25, 2016 - CAP ONE ACCOUNT NUMBERs : - -/-/- - - - -, - -, - - Phone : - ATTENTION TO DISPUTE DEPARTMENT : Dear Sir or Madam : I am a victim of identity theft. An identity thief used my personal information without my permission to open an account several account in my name this debt is not mine. I have enclosed proof of my identity and a copy of my Identity Theft Report. In accordance with the Fair Debt Collection Practices Act, I am asking you to stop collection proceedings against me and stop communicating with me about this debt, except as the Fair Credit Report... |
Capital One Credit card identity theft / fraud / embezzlement July 21, 2016 - Capital One allowed a charge of $1200.00 to a - - -. I did not authorized such charge. Shared with Capital One copies of emails between me and - - of firing him in -, 2016. Sent copies of what I paid - - on an agreement in - -. My last payment to - - was $600.00 on -/-/2016 with an new agreement $2200.00 if I use his services again. Total payments to - was $2800.00. I contacted - in - - and he would not respond to my calls or emails. Threaten firing on calls. - - does n't respond until its a month after -/-/2016 for new ... |
Capital One Credit card identity theft / fraud / embezzlement July 19, 2016 - In looking over the documents you sent, not only did you skip over the main issue all together, but I can assure you, your research, which I appreciate, is not accurate. # 1, I do have proof that there was a card in the name of - sent to my house on my account, I had a witness present. # 2 As well, I did not have a card with CAPITAL ONE that was not secure, card ending - was indeed a secured card. We did not have any cards at the time that were not secured. # 3. On every account, I made my payments on time. And just to make mention of - card, on card -, the amount of deposit was... |
Capital One Credit card identity theft / fraud / embezzlement July 12, 2016 - I am an victim of ID theft my information was stolen and I have multiple problem because of this, I am dispute an account with capitol one card I se I send the a letter stated them to validate the debit and the only thing they send me back was statement, I spoke with a lady in the fraud department on -/-/2016 by the name - stated that the account is my bea because of my phone number, I ask her to send me a copy of the credit, I do applicant and she could n't, and no response, I send over police report to capital one and a letter asking validate the debit and no help... |
Capital One Credit card identity theft / fraud / embezzlement July 11, 2016 - In - -, I was notified by Capital One that there was fraudulent activity on my account. Since that time ( now - - ), I have called twice a week, every week, to inquire to the status of my account. No one seems to be able to assist me and instructs me to inquire at a later time, by file is being handled by a " fraud specialist '', whom is never available and has n't returned a SINGLE phone call since -/-/-. On - -, I was notified by a credit report monitoring service that a late payment has been posted ( 60 days late ). Not a single person at Capital One would accept a pa... |
Capital One Credit card identity theft / fraud / embezzlement July 9, 2016 - In - 2016, my identity was stolen. A Capitol One credit card was opened in my name and sent to my old address of 20 years ago. Capitol One was alerted and was supposed to take the hard credit inquiry off my report and cancel the credit card. A letter dated - -, 2016 stated that they would remove this account. When the hard credit report was not removed as of - -, I called and got the run around. They said it would be taken off in 60-90 days. I called again - - as it was still not off. Again, was told 60-90 days. I believe the law states 30 days to remove unauthorized inqui... |
Capital One Credit card identity theft / fraud / embezzlement July 6, 2016 - I received a letter from - stating I had a balance from a capital one credit card. I asked them when this was opened and to send me the proof that this was my debt they said it could take ninety days I responded with you have thirty according to the law that is enough time for you to get me the information. They then sent me a letter 36 days later without proof the debt was mine and said they had just opened an investigation into the matter thirty days later. I called in response to this letter and asked them to stop their collection efforts and to remove this from my credit file immediatel... |
Capital One Credit card identity theft / fraud / embezzlement July 6, 2016 - Capital One has ran my credit several times without my permission which has affected my credit due to the inquiry. I have at no time applied for or had an account with Capital One. I have written them on several occasions stating this and requesting removal of the inquiry yet they refuse to remove it and each time send me back an automated response about them having access to my credit file for promotional purposes. Well that is a lie because I have restricted and opted out of all credit card screenings. This is my last attempt for Capital One to remove the inquiries before I have to seek furt... |
Capital One Credit card identity theft / fraud / embezzlement July 4, 2016 - On - -, I received an email from Kohl 's, alerting me that my contact email address had been changed. There was a contact number where I could call if this was not a request I had initiated. I called, but what followed was over two hours of phone trees, endless hold times, and conversations to others who ultimately insisted I ignore it and that everything was fine. At one point, the gentleman who answered the call ( in another department ) could n't even verify that the address had been changed. I finally got to someone who informed me that a $45.00 charge had been placed against my ... |
Capital One Credit card identity theft / fraud / embezzlement June 30, 2016 - Unauthorized charges were charged on my credit card. I have been contacting them every month and told them I did not make these charges that they were fraudulent. They send me letters that they are investigating and keep charging me interest and late fees. Credit reporting agencies have lowered my credit score.... |
Capital One Credit card identity theft / fraud / embezzlement June 29, 2016 - I hesitate to take the time to write another review after the hundreds of bottom-scraping reviews of Capital One credit cards that are already online. However, since people have different situations maybe this review pertains more to you. Background : My credit score is - out of a possible -. I 've never once had a late payment to anyone over the past fifty years. I 've recommended Capital One many times to friends because they do n't charge 1 % for charges overseas. My reward for the customer loyalty is utter incompetence on the one occasion that I 've had a problem. Capital One 's ... |
Capital One Credit card identity theft / fraud / embezzlement June 26, 2016 - Someone stole my personal information and identity and opened up a credit card account with Capital One Bank. The account is unauthorized and fraudulent and do not belong to me. Further, there are - unauthorized and fraudulent inquiries from Capital One Bank listed on my - -, - and - credit report. I have been receiving harassing and threatening telephone calls and - threats from Capital One Bank representatives in regards to the account and debt owed on the account. The account or debt do not belong to me.... |
Capital One Credit card identity theft / fraud / embezzlement June 26, 2016 - I have been receiving harassing, threatening and - threats telephone calls from Capital One Bank representatives in regards to a credit card account and debt of $320.00 I do not owe. The account or debt do not belong to me. I have never applied for a Capital One Bank credit card. I am a victim of identity theft.... |
Capital One Credit card identity theft / fraud / embezzlement June 24, 2016 - Hi my name is - -, I had filed a previous complaint against capital one credit cards, however I have given them enough time to adjust the fradulent charges on my credit cards, however they did make a few adjustments on - of the credit cards, but failed to do so on the other card, I contacted Capital One Fraud team and asked tgem to mail me out copies of all charges from credit card statements, however they did so on - of the credit cards, and I found numerous of fradulent charges on that card alone, that I was unaware of, I called the fraud team at capital one to report these fradu... |
Capital One Credit card identity theft / fraud / embezzlement June 14, 2016 - On a visit to a nightclub in -, - several unauthorized charges totalling over $9000.00 USD were incurred on my credit card - I also lost the card that night and reported it as lost to Capital One the following morning. I initially filed a fraud claim for the unauthorized charges, but that was declined because as I was physically at the club for part of the night - they then transferred this to the dispute department and that was also declined as the merchant claimed the actual receipt copies I provided were not from their establishment, but those are the only receipts the merchant pr... |