Capital One Credit card department,
Identity theft / Fraud / Embezzlement Tennessee
I received a Capital One Platinum Mastercard in the mail with all the usual verbiage about privacy terms of use, etc. on - -, 2016. I have never requested a card from Capital One and do not want this one. A day later, on - -, I received a badly printed letter advising me that a fraudulent account was opened in my name and that I needed to call and verify if it was me because I might be a victim of identity theft. This letter contained the last - digits of the card number and my name, which was misspelled. Upon receiving the letter, I did a search on the phone number listed and discovered that it was a common scam. I have not activated the card but I am concerned someone is trying to use my personal information to open accounts in my name.
Capital One customer in Tennessee
Jul 25, 2016
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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