Capital One Credit card department,
Identity theft / Fraud / Embezzlement Virginia
As recently as a 2-3yrs ago I applied for a credit card with capital one ; after receiving and using the card, I began to make the payments as necessary, even before they were required. Later on down the line my apartment was broken into. The culprits stole a - - -, which contained my credit card information and provided them with access to use the card. Once I discovered that my home had been broken into and robbed, I contacted the local authorities and filed a police report as should. Since then the credit card company has refused to assert the fraud protection and identity theft policy 's. I do not feel obligated to pay the outstanding amount that theives have infused to this card and find the credit card company to blame for this unresolved issue.
Capital One customer in Virginia
Dec 10, 2016
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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