Capital One Credit Card Complaint

Capital One Credit card department,

Identity theft / Fraud / Embezzlement Alabama

On or around - -, 2016 and - -, 2016 capital one pulled my credit without my permission or consent!! I only have two credit cards and they are with the same company. I written capital one 6 letters over the past few months and I have also contacted them by phone only to be left on hold or promised for someone who does n't speak clear - to call me back and they never do. This has become a headache and I am so sick of wasting my money and time to only be treated like - because they ai n't worried about it because it ai n't them or for them to keep continuing to place me on hold and keep up office mess while they file they nails or just ignore me when I am due a fair investigation as described in the federal fair credit reporting act 623 ( a ) ( E ) and also to take this matter more seriously and if they fail to follow the rules of the company that employs them, at least follow the enacted laws.