Capital One Credit Card Complaint

Capital One Credit card department,

Identity theft / Fraud / Embezzlement Alabama

Capital One allowed a charge of $1200.00 to a - - -. I did not authorized such charge. Shared with Capital One copies of emails between me and - - of firing him in -, 2016. Sent copies of what I paid - - on an agreement in - -. My last payment to - - was $600.00 on -/-/2016 with an new agreement $2200.00 if I use his services again. Total payments to - was $2800.00. I contacted - in - - and he would not respond to my calls or emails. Threaten firing on calls. - - does n't respond until its a month after -/-/2016 for new contract. - - did nothing for me during the time we were arguing about his services and his firing. - - - we did n't have to meet for anything and I would have to do hearing myself for now. I figure I paid him already to at least come to the first court date. There was no negotiations with other parties. Already told - in - 2016 we was going to court no meeting up for anything. My financial situation changed and was trying to contact - in -


me. He avoided my calls on purpose to get legal obligation but provided no service to me. This is for - and new agreement for $2200.00. He was fired in - in an email. He did no authorized work for me. His charges are made up and not agreed to by me. I believe Capital One already sided with - because he is a lawyer no matter what proof I brought they sided with him I believe out of fear. He has no signature by me for these charges my dispute was started in - I believe and so it 's no way he taught he still had a job. This dispute been going on for 5 months and they would rule in my favor but allow - - to present paper work at last minute when it does n't prove anything when you look at it. They told me the last time that his time ran out it was closed then they opened it again. They lied to me. I would have closed the account before if I knew they would allow him to reopen the case. They had their mind made up already. They sent me on - - their already made decision. But we was still disputing all till - - 2016. They had their mind already made up and just lied to me. They did n't even look at - - paper work. I confronted them on this. They just got fake reps to leave fake numbers like - ext - and a number - not a working number. They stall with another rep when you call their real number have you on hold - minutes to tell you same thing they said before. Told them this is fraud, was n't paying this debt they allowed to my card that was closed -/-/2016. Sent my last payment with the words final payment and that the account is now fraudulent wrote a letter faxed to them that I do n't owe them anything since it 's fraudulent. Recorded my conversation with their rep explaining they allowed a charge without my signed consent or agreement. - - has no signature for fake charges. Did n't use his services. Just few emails would n't take no time to read all them. - of the people even said they do n't have a real fraud dept. all go disputes to handle. Tried to go to their fraud dept. their excuse they had to get info from disputes. But really fraud is not handling the case always forwarding it to disputes dept.