Review and analysis of over 135 complaints against Empowerment Ventures, LLC
Empowerment Ventures, LLC consumers have reported over 135 official complaints related to Managing, opening, or closing account. Out of the 135 consumer complaints against Empowerment Ventures, LLC, 0% were disputed by the consumer (i.e. the consumer was not happy with how Empowerment Ventures, LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Empowerment Ventures, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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Empowerment Ventures, LLC Prepaid card managing, opening, or closing account November 18, 2016 - I received a RUSHCARD in the mail this week. I did not apply for the card. I 've tried contacting the folks at Rushcard - and they insist they ca n't close the account unless I provide my date of birth, social security number and Email address. I refuse to give them this information. I will only release my full name and the card number. How do I get them to close my account without providing privacy act information?... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account November 1, 2016 - I called Rushcard to dispute a charge on my account. The woman said it would take approximately 90 days to handle the dispute. She said it would be faster to get my daughter to give me the $88.00 back which was the charge amount, because it was from her insurance making the charge to my account. I had previously paid my daughter 's Insurance the month before and apparently the insurance company had went ahead and took out her insurance charge again the next month. Then the woman proceeded to say that she had to cancel my card and that it was standard procedure. I told her that she could not ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account May 21, 2016 - I put money on RushCard, my entire paycheck, and a few days later my card was declined at the store. I knew I had the funds so I called them to find out what the issue was. The money was there but without my permission or knowledge, RushCard blocked my card. This is something they claim ca n't be undone. I had to wait to be sent a new card and in the meantime, no money. Nothing. I get - cards delivered and they ca n't activate either after being assured by a supervisor that activation would n't be an issue. Time it takes to notify corporate to manually activate a card? A few BUSINESS days (... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account March 21, 2016 - While the glitch with the rushcard system updated was taking place, I had my gas and electricity service disconnected and was served a 5 day notice to pay or quit at my current residence ... ... The customer service during this phase was horrible and I was almost terminated from employment due to attendance issues while.I.tried to contact different agencies and friends/ family to assist with - worth of bills ... .... Once the glitch was " fixed '' I still had problems accessing my funds and to this day I have yet to receive a - $ deposit that was supposed to take.place during the glitch ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account February 14, 2016 - I have been with Rushcard since -, and this year as been the worst experience I have had with this company. In - of - I received - fraudulent charges from - different - in GA within a minute apart. At the time of the charges I was at work in -, FL. I contacted Rushcard and reported the charges. They advised me I had to fill a form and send it back and after 10 days I will receive a provisional credit. I received the credit. Fast forward to - - and i was charged again for the same charges, being advised that they did not find anything wrong with these charges, but the... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account January 3, 2016 - Since - - I have been on phone with rush card. They told me they needed a merchant release form, then they told me it would take 1-3 hours. Then they told me 24-48 hours, then they told me 7 days now 10 days. Today is the - day. - - and they have not released a pending transaction. This was money deducted from my available balance. My own money. - on a pending transaction. I have been a customer with them since 2008, my direct deposit is linked to this card and now they will not talk to me. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account December 1, 2015 - Rushcard promises two day early direct deposit. My dd usually comes no later than - - one day before my payday well still no money. And customer service has been unreachable for 3 days now. Yesterday I called - times and was on hold - to - min a piece only to be hung up on. My online account access has been locked since - since then I have not been able to reach customers service. I switched to another card company but still have - more direct deposit coming from my job. I have to leave town for a job interview today and can not go because I have no money. I have - kids... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account November 11, 2015 - I could almost check each and every one above. Rush card had a system update on -/-/-. I had funds added to my account on -/-/-. Funds I had - - to me to help out on bills I had. My car payment. Well I called in for a replacement card with mine being damaged. I was told 7 to 10 days. 2 weeks later still no replacement card. Then finally it came in the mail. I opened it to realize it was the same numbers just different expiration dates and different - numbers on the back of the card. Didnt think anything of it. Well after calling for another 2 weeks i recieved my funds on my ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account November 6, 2015 - On approximately the first week -/-/- I filed a dispute complaint of fraudulent charges with Rush Card. During the investigation, they stopped usage of my current debit card and issued me a new card. Upon receiving the new card, the company was in the midst of a very large upgrade to their services. When I went to activate my new debit card, it would not accept the information via telephone to activate the new card. Upon logging in online, I noticed that the new card displayed online on my account did not match the one I received in the mail. Due to the large epically failed overhaul, I w... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account November 6, 2015 - The system had some type of clitch and left me with no access to my account or money. Because of the problem I have lost my apartment because I could n't pay my rent. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account November 6, 2015 - Rush card has $1300.00 of mine held in my account i can view it in there on their website but I have not had access to it since - -. When I have tried contacting them to fix this situation by email, mail and phone I have been put on 1-2 hour holds then hung up on. I spoke with a rep and asked to have my direct deposit returned to the sender only to have them tell me they could do no transactions of any kind. It is now - - and all of my bills are late and I am stranded more than - miles from my home. I still have no access and they tell me they dont either!! Please help!! ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account November 5, 2015 - I have a prepaid rushcard, I have n't received my last - paychecks. Every time I call they apologize and guarantee that it will be fixed by - - but it 's lies. I have n't received my money since -/-/15 and I have a shutoff notice for my electric tomorrow and my rent is late. I need help please ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account November 1, 2015 - I applied for a rush card on -/-/2015 and supposed to received it in 7 to 10 days. I received my first card but have n't received my other one with my money on it from my department. I called rushcard multiple times and ca n't get any answers. I checked online of -/-/2015 and it said I bad $900.00 on there but when I checked later on it said $0.00. I have n't received my card even to get my money.im late on my car note, light bill, and loans I have to pay. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 31, 2015 - I have a Rush Card and I think they have deliberately restricted online access to people 's accounts so that we will not be able to track transactions. They have issued many statements asserting that all issues have been resolved, however, unless you are willing to hold for three hrs to speak to a representative, you have no way to know how much has gone into or come out of your account. My accent information is not accessible thru their website nor their iphone app. They know this but have not taken any steps to resolve it. Keeping us in the dark only serves to benefit RushCard. I 'm sure if ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 31, 2015 - This is regarding my Rushcard prepaid card. They switched processing companies on the - I believe. Since then, People have not been able to access their money, have had money disappear from their accounts, etc. If you go to the rushcard page on -, you can see in detail the struggles people have faced. Some have been evicted from their homes, lost their cars, and not been able to buy essential things like food. As for me, I lost my card and requested a replacement card. Since this system outage, I have not been able to access the $140.00 that was in there when I still had the old card.... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 31, 2015 - I requested a replacement card from Rush Card on -, and was told it would take 7-10 business days. As of the -/-/-. I still had not received the replacement. I contacted them again on the - and was told they would send a card through expedited -. It was supposed to take one to two business days, which would have been Friday the -. I have repeatedly called and and am left on hold for hours only to be hung up on! I have been a customer for over four years with this company, but at this point I must want access to my funds. I am unable to make any purchases of any kind. I have a ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 31, 2015 - I have not been able to use my RUSH card for emergency situations sch as traveling to see my kids and also pay bills. I think it is flat wrong to be hung up on by service reps, and lied to at every turn. I need to get my money out of this system ASAP ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 30, 2015 - misplaced credit card.. -but found credit card .. call for a replacement never received replacement and this had been since -/-/15 spoke to a person on the -/-/15 and said I will be receiving - on either - or - did n't come ..also spoke to a person on - and said to call back on - for a routing number for a card but did n't get threw. The number that RUSH card has do not work their always busy and when they answer they put you on hold for at least - hrs. - no - customer service .. the only time they are reachable is - ; - in the morning ..I have sent a co... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 29, 2015 - Rushard has denied me access to my active account. I have in the account nearly $ 200.00+ a refund from a department store of $36.00 that bever posted. I have called, emailed and posted via social media several times. I 've even spoken to someone and was told my issue is on the radar and being escalated. Rush has made several promises to call me back with a day or hour. The phone lines are down. I have been borrowing money for gas to get to work and to feed my kids until I can make it to another payday. As a single mother of - this has a been a strain on me. Please help, what rush card is... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 29, 2015 - I ordered a replacement card - - and it is now - -. I have called rush card several times and they can not tell me anything. I have called - a day the phone either hangs up or i am on hold for - hours to be told they can not upload anything due to the system outage. I am a single mother and have n't been able to access my money for 17 days and i can not get any answer to solution to problem. I keep being transferred, placed on hold, hung up on, call does n't go thru. And no answers to the solution. Now i have to sit here with no card, no answers, no money, no solution to the ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 29, 2015 - I have been trying to speak with someone by calling Rushcard - number. Every time I call I 'm either on hold for - hours or they hang up, this last time the young lady was so rude I forgot why I was calling. These past few weeks have been a headache. I went from missing money to not receiving my deposits. I understand they might not come early anymore but it 's past my pay date and no - will come to the phone. I have been a member since 2011 and you would think they would handle this more professionally. They need more customer service reps and to keep their customers in the loop. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 29, 2015 - Monday - -, 2015 I was emailed from the rush card company stating that the rush card would be down from - until - on Monday - -. I called rush card on the - because I was n't able to access my account only to be informed that they were working around the clock to get the issue resolved. Then I stated that my card says it 's blocked on my application for rush card that I have downloaded to my cell phone. The girl representative stated that the website is uploading and she ca n't access my account. So I called back on the - only to get the same results. I was placed on ho... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 29, 2015 - Rush card has not been posting my deposits the past - pay periods, so this has been going on for a month. I received my last deposit 2 days late. I live paycheck to paycheck, and have been forced to borrow money to be able to get back and forth to work. I am getting late fees due to not making payments as planned. I plan my bills with my pay dates. Something must be done, I am reading all over the internet that many people are having the same problems. I ca n't access my online banking, nor can I get thru to the bank. I have held over - hours to be disconnected. Very frustrated and it se... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 29, 2015 - I ca n't access my money. And I ca n't make transfers. My dedit card says blocked. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 29, 2015 - I thought I had lost my card on - -, 2015, I tried to call in to have my card blocked and after being on hold for over an hour I logged into my online account from my computer and found that I could block my card myself. After blocking my card a few hours later I found my card. For the next 4 days I have been calling and calling being put on hold for hours and being hung up on I have yet to have my card unblocked. I have also emailed the company 's member services email twice and have yet to hear anything even though I was told I would have a response in - hours I have a daughter who ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 29, 2015 - Have n't been able to access my money on my rushcard nor have i been able to see if anything has been deposited its been twice this month I 've had this issue and i know its due to rushcard switching services. Its a great pain that needs to be handled i need my money asap. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 28, 2015 - I can not get my money off rush card. I get paid - times a month and I have part of my paycheck going to rush card. Thank - it is not my entire check. For over three years I got paid two days earlier and until - 2015 rush card put me in a situation because my money did not show up. I did not have access to an agent or online and today the same issue started over. Giving me extra money or waiving fees is fine, but how can rush card help me when I know for a fact I get paid two days early and called and was informed I had a balance. I went to a gas station and was stuck! ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 28, 2015 - I am a customer of rush card. I am unable to accessy money. They are not answering the phone. My direct deposit is not there and I need answers as my payroll check is deposited there and it is not allowing me to access. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 28, 2015 - On - - Rushcard did a " system update '' and because of that i have not had access to my funds for almost 3 weeks now. Everytime i call i am on hold for hours or the phone keeps hangimg up. I spoke with a rep on Monday and was told the update glitch would be fixed that day and i would receive a text when my card was all set but i never received it and my card still didnt work. I have no access to my funds and had to decide to pay rent or my sons tuiton for school and because i chose rent my son will no longer be able attend until my balance is caught up. I already have my mother paying m... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 28, 2015 - i have lost my card and have been trying for days to contact Rush card to cancel the card and have another one sent out. Everytime I call I get hung up on and no response. SOmeone may have found my card and is possibly using it. I can not afford to be late paying my rent and lose the - balance still left on my card. This is crazy. I have sent emails and no one has contacted me back. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 28, 2015 - Could not use my Rush card. My electricity was disconnected due to this poor service.Still as of today I have money on the card but ca n't access the card. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 28, 2015 - on - - 2015, I had $930.00 in my account, once I changed my password it disappeared. On - -, 2015 there was a credit to my account of $30.00 that I was never able to access. Ive spent over - hrs. total on hold over the past 2 1/2 weeks only to be hung up on. I care for my elderly mother who has -. I have a heart -. Ive foregone my medication in order to provide hers. My mother had to bounce checks on her bank account in order to pay utilities totaling over $200.00. This is a horror. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 28, 2015 - on - - weekend i was affected by the RUSHCARD fiasco.I didnt recieve my direct deposit as i normally do and when i did i wasnt able to access my online account due to being locked out. I am not able to check my balances due to the text alerts not working. the problem was said to be fixed however here it is time for pay again and i have not recieved anything. I have attempted to reach out to RUSH Card at - and i continue to get hung up on. I would just like to be able to access my money so that i can move my services elsewhere. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 28, 2015 - On - -, Rushcard performed a so called update and stated that it would last for only a few hours. Unfortunately, the issue evolved into a much bigger problem leaving me without access to my funds or using my debit card for almost a week. I called Rushcard for a week straight and stayed on hold for over an hour with no resolution. I get paid on Fridays and my check did n't post until Saturday morning. Now my paycheck that I should 've received on Friday, -, I would 've got paid again. However, today on Wednesday, -, I still do n't have my funds on my card. My employer sent the depos... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 28, 2015 - My card was made inactive as usual when you go over the limit for your plan in a month, prior to this the amount I had available at that time was - $.00 it was there until RUSH card system went down then the balance changed to $0.00 when I access my online account. I 've called customer service several times and have been told the system is still down at this time and no answers for me. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 28, 2015 - I have been on the phone with Rush Card for 2 weeks now about my balance being at - instead of - and my card being used when I was n't using it. I tried to call and the phone is being hung up or not answer. I have been on the phone today for - hours trying to see why my card is deactivated. I got told the system was down, they sent me a new card in which I have n't received, and the next - yelled at me and now as I type I am on hold again and it had been - mimutes. They are not giving any answers about this and all I want is my money. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 27, 2015 - I have a Rushcard and as of today I still do not have access to my funds. I have called numerous times and have been given false information. On - occasions, I was told my card would be unblocked in - hours. I was also given conflicting stories by customer service agents and put on hold for long periods of time or hung up on. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 27, 2015 - I am a rushcard customer, have not been able to have any access to my money in 16 days. When calling somtimes i get hung up on. other times the represenitives have the same excuses. Cant tell me whats going on or what the problem is or when it will be settled.The company wont even give any other opitions to recieve the funds. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 27, 2015 - Rushcard had an update to there system which locked me out of my account and I am unable to check my balance and all of my transactions are getting declined. My direct deposit deposited it and the wrong amount was marked up and them removed then a different amount posted to the account. I withdrew and paid as many bills as I could went back to get the rest of the money that was left in my account and it was gone my account know shows a zero Balance there should of been at least - dollars left in the account know there is no money. I cancelled my direct deposit because Rush card customer ser... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 27, 2015 - Rushcard system is down my balance is not accurate they keep telling me it will be fixed soon. I ca n't even pay my bills because my funds are n't available due to their system outage. They keep putting me on hold and transferring me. The longest I 've been on hold was 50 minutes. Never had any issues before with them but now this is ridiculous ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 26, 2015 - I am a customer with rush card / meta bank and I have not received my direct deposit that was processed by my employer and I have been unable to contact customer service to get any updates as to when I will receive my funds. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 26, 2015 - Rush card 's systems were down for maintenance but when they became operational again they no longer allowed me access to my funds. I misplaced my card and blocked its usage online to prevent fraud and am now being told my account can not be unblocked. Every representative I 've spoken with claims they ca n't even view my account however thy insist and often times transfer with out approval or notice. I have been forced to wait for ridiculous hold times exceeding - minutes to an hour and a half and have been hung-up on and refused the assistance of a Supervisor. I was told, " You have all o... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 25, 2015 - I too have had rushcard, my deposit came late. Although it told me it was ok to use, it got declined every other transaction, I have no access to my online account, it says I have to call. I called several times, and a few times it hung up, other times I waited on hold the longest I waited was almost 3 hours. I had a transaction I needed to dispute and can not because I ca n't get through. This company is unprofessional, and does not keep the best interest of the customers in mind ... .I have lost having to deal with this inconvenience. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 25, 2015 - I am a ( pending ) customer to RushCard for a few years. Over 2 weeks I have n't been able to access my - accounts/funds ... My - & payroll checks both gets deposited into my accounts ... Have n't been able to pay my bills, ex : made a budget payment plan with my daughters cellphone company, since Rushcard declined to process the transaction ( which I have available in my account ) now her total bill is due & service has been interrupted ... - How fair is this to her & I? Running low on food & toiletries ... .. Rent is about due, but the most importance overall is putting a smile on m... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 25, 2015 - Open tickets - ) I am sending this letter today to express my complete sadness and discomfort with your services. As with all things there will be times when issues arise and even in ones efforts to resolve them effectively and sufficiently, there will be failures ; however in the case of this technical revamp Rush has proven to be incompetent. IT implementation is not my area of expertise however in my opinion a little more strategic planning may have been in the best interest of the customer, as well as the company 's brand ; which is now being viewed as negative. I assume one would have... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 24, 2015 - Starting -, - 2015 Rushcard stated that they are updating their systems and it would take - hours. Days pasted and none of my funds was available. I call and they would hang up or keep me on hold for more than - hours. It is now - -, 2015 and as of today I still can not access my paycheck from - -, 2015. This has caused financial stress on me with the issue of paying bills and having money to get to work and eat daily. For the past weeks I had to stress over how I am going to have enough gas to get to work. Today I called and was told that the system is yet again down a... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 24, 2015 - My account with Rushcard had a block placed on it as of - - -. I was instructed to send in documents verifying my name and address which I did on multiple occassions only to be told that I needed to send the documents in again and again and again. This went on until - - - when Rushcard finally closed my account and told me I would receive a check in the mail in 5-7 business days. Unfortunately for me this is around the time that they 're " system update " was to take place and now my online account is showing a zero balance and when I call in the automated system says my card... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 24, 2015 - I have been a member of RushCard Services since -/-/-, and have experienced very little problems in regards to their service overall. However, the recent conversion has me concerned with being able to collect upon my recent losses. I have been expecting a direct deposit since -, and my attempts to contact any competent RushCard customer service representative have been fruitless. I understand they have had an outage, but provide no reliable information as to how they insure a customer 's account will be restored. I want to sever ties with this company, as the transition to the ne... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 24, 2015 - There has been several issues. I was charged incorrectly for my card. Rush card owes me - and refuses to pay. I had - fraud fees on my card of - each and they still have not investigated it and have not taken measures to refund y account or secure it. For two week + I have not been able to use my card.I have direct deposits that have mysteriously disappear and my balances have fluctuated They are crooks and I want compensation for all the turmoil I have been though I have called the company a number of times with no resolution. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 24, 2015 - This is to address the issue that is still on going with Rush Card. I have been dealing with this very unfortunate situation and have since lost my Satellite TV service, my car insurance is threatened to lapse in a day, and I had to borrow - to pay my cell bill that had been given a - hour extension due to this outage. I do not who told the commission that this issue was fixed but I 'm here to tell you that today -/-/2015 @ - - Est. That issue is still ongoing. I hope they will compensate peole for reconnection charges that we will be charged this is the most horrific experie... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 24, 2015 - I have the Rush card and have not been able to access my money for weeks. My bills have not been paid at home and my daughter college funds ca n't be paid. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 24, 2015 - I put $500.00 on the - of -. My card has a $0.00 balance. When I call it says my card has not been activated. I have had this card for 2 years. It 's activated. When I finally did get through to speak to someone, I was told they ca n't access any accounts, and I would be contacted by text message when it was fixed. I 'm still waiting ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 24, 2015 - On -/-/2015 I should have received my direct deposit from my job that was sent to Rushcard to deposit on my account. It was not posted that night the next morning I called to see what was going on but I could n't get through, I figured it would be on there the following morning when I went to work.-/-/2015 I went to work and checked my Rushcard app on my phone to see if my money was there because I had n't received my text message saying it was there, when I looked it said I had - from a Process credit. On -/-/2015 I went to the bank to withdraw my money to pay my bills and my... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 24, 2015 - My rush card been inactive status over 11 week please help My cell is - - - - La - - - - - please I have - babies if my lights go off the state gone take my children and possible eviction ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 23, 2015 - I am unable to spend any funds on my RushCard. I have waited on hold for more than - hours. I ca n't get anyone to assist me. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 23, 2015 - On - - 2015 I put $500.00 on my pre paid Rush card. Since then, my account balance is $0.00 and when I call this company the recording says my card has not been activated. I have had and used this card for over to years. When I finally got through to speak to someone she said she could not access any accounts and would text me when the problem was fixed. I 'm still waiting. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 23, 2015 - My complaint is against Rush card. I have not been able to access my money or use my card since -/-/-. I 've made multiple phone calls, sent multiple emails, sent multiple messages on social media, and here it is -/-/-, and I am still without my money. I 've been contacted by a representative - time, and that was on -/-/-, after I was advised to send a direct message on -. The representative had no resolution for me and advised that she did not know when the issue would be resolved. You ca n't get any answers from anyone, meanwhile this has had a huge impact on my life. I ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 23, 2015 - I have a prepaid Rushcard that I still cant use at this time. The company states that the problem is fixed, but I am still getting error messages when I try to transfer money. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 23, 2015 - My account was blocked during the system outage and I had been without access to my money for almost 2 weeks. When I finally was able to get " help '' I was told that I needed a new card issued and it would take 7-10 business days to get my card or I could have it expedited for a $30.00 fee. I had no other choice but expedited shipping due to needing to pay my electric bill by the end of the month. So now I am not only behind on bills, but now I am also out an extra $30.00. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 23, 2015 - My money was deposited into my rush card and i have n't been able to access my money. I 've called rush card and no one ever answers the phone and when your on hold, phone hangs up. I also faxed over to them a letter explaining that my card was deactivated and that the deposit id was incorrect. No one ever got back to me. ... |