Empowerment Ventures, LLC Prepaid Card Complaint

Empowerment Ventures, LLC Prepaid card department,

General purpose card Managing, opening, or closing account Idaho

Rush card has $1300.00 of mine held in my account i can view it in there on their website but I have not had access to it since - -. When I have tried contacting them to fix this situation by email, mail and phone I have been put on 1-2 hour holds then hung up on. I spoke with a rep and asked to have my direct deposit returned to the sender only to have them tell me they could do no transactions of any kind. It is now - - and all of my bills are late and I am stranded more than - miles from my home. I still have no access and they tell me they dont either!! Please help!!