Empowerment Ventures, LLC Prepaid Card Complaint

Empowerment Ventures, LLC Prepaid card department,

General purpose card Managing, opening, or closing account Texas

My complaint is against Rush card. I have not been able to access my money or use my card since -/-/-. I 've made multiple phone calls, sent multiple emails, sent multiple messages on social media, and here it is -/-/-, and I am still without my money. I 've been contacted by a representative - time, and that was on -/-/-, after I was advised to send a direct message on -. The representative had no resolution for me and advised that she did not know when the issue would be resolved. You ca n't get any answers from anyone, meanwhile this has had a huge impact on my life. I have now had to pay a - deposit to my electric provider because I could not pay my bill by the shut off date. Rush card is not providing any help to their customers, and these issues are not resolved as they say on social media.