Empowerment Ventures, LLC Prepaid Card Complaint

ID prepaid card Managing, opening, or closing account

Empowerment Ventures, LLC Prepaid card department,

ID prepaid card Managing, opening, or closing account Georgia

Monday - -, 2015 I was emailed from the rush card company stating that the rush card would be down from - until - on Monday - -. I called rush card on the - because I was n't able to access my account only to be informed that they were working around the clock to get the issue resolved. Then I stated that my card says it 's blocked on my application for rush card that I have downloaded to my cell phone. The girl representative stated that the website is uploading and she ca n't access my account. So I called back on the - only to get the same results. I was placed on hold for - hours to speak with a supervisor about the issue only to be hung up on. So I called again on Thursday - - to be placed on hold for another - hours and again hung up on I was told that the systems were still uploading and they could n't get access to my account. So I hung up to call again for my card and then to hear that my card has n't been activated but they ca n't give me any information. I have rent due, cable, car note, utility bill due.

Empowerment Ventures, LLC customer in Georgia
Oct 29, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
In progress

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