Empowerment Ventures, LLC Prepaid Card Complaint

Empowerment Ventures, LLC Prepaid card department,

General purpose card Managing, opening, or closing account Wisconsin

Starting -, - 2015 Rushcard stated that they are updating their systems and it would take - hours. Days pasted and none of my funds was available. I call and they would hang up or keep me on hold for more than - hours. It is now - -, 2015 and as of today I still can not access my paycheck from - -, 2015. This has caused financial stress on me with the issue of paying bills and having money to get to work and eat daily. For the past weeks I had to stress over how I am going to have enough gas to get to work. Today I called and was told that the system is yet again down and my account has went from $500.00 to $0.00 - times today. On the occurrences that I seen money available I went to the ATM and get invalid responses and is told to contact my financial institution. I call them and they have NO answers of the time frame, its been 2 weeks. All they ask for is your number so that they can send you a text when the system is fixed. When I asked to speak to a manager I was put on hold and never returned to. The HARDSHIP this has caused for me and so many lower class citizens in America is unfair and should be unjust. There has to be some why this can be avoided in the future. Currently I am at home with $10.00 in my pocket that I can not spend because it is my last. What do I do next week up until payday?