Empowerment Ventures, LLC Prepaid Card Complaint

Empowerment Ventures, LLC Prepaid card department,

General purpose card Managing, opening, or closing account South Carolina

I can not get my money off rush card. I get paid - times a month and I have part of my paycheck going to rush card. Thank - it is not my entire check. For over three years I got paid two days earlier and until - 2015 rush card put me in a situation because my money did not show up. I did not have access to an agent or online and today the same issue started over. Giving me extra money or waiving fees is fine, but how can rush card help me when I know for a fact I get paid two days early and called and was informed I had a balance. I went to a gas station and was stuck!