Empowerment Ventures, LLC Prepaid Card Complaint

Empowerment Ventures, LLC Prepaid card department,

General purpose card Managing, opening, or closing account Massachusetts

I am a ( pending ) customer to RushCard for a few years. Over 2 weeks I have n't been able to access my - accounts/funds ... My - & payroll checks both gets deposited into my accounts ... Have n't been able to pay my bills, ex : made a budget payment plan with my daughters cellphone company, since Rushcard declined to process the transaction ( which I have available in my account ) now her total bill is due & service has been interrupted ... - How fair is this to her & I? Running low on food & toiletries ... .. Rent is about due, but the most importance overall is putting a smile on my daughter 's face for her - birthday this Friday ( - - ) ... .. I 'm having - as I know & feel I still wo n't be able to access my funds yet another week : ' ( -Please help me!!!!!!!!