Review and analysis of over 379 complaints against Nationstar Mortgage
Nationstar Mortgage consumers have reported over 379 official complaints related to Settlement process and costs. Out of the 379 consumer complaints against Nationstar Mortgage, 26% were disputed by the consumer (i.e. the consumer was not happy with how Nationstar Mortgage responded to their complaint) and 99% were processed in a timely manner. 1% of consumer complaints against Nationstar Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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Nationstar Mortgage Mortgage settlement process and costs December 1, 2016 - I finally read the responses from nationstar, because I never had logged in before and had n't received any of the responses, by mail or email and had no idea any of this had happened. I have submitted a dispute, but have also found fraud in the note of loan rates and adjustments and pre-payment penalty. I have attached a copy with the highlighted forged signature.... |
Nationstar Mortgage Mortgage settlement process and costs November 30, 2016 - I am desperately seeking your assistance in clearing up a mistake that Nationstar made on my home loan account. I would appreciate you looking into my account to advise of further actions needed. I currently have an FHA loan on my home. To give you some background, I lost my job and fell behind on mortgage payments, for fear of losing my home to foreclosure I placed my home on the market and have a buyer to purchase at full asking price. With this I am able to avoid foreclosure or short sale and am able to pay Nationstar the full price I owe on my property. The problem is that Nationstar m... |
Nationstar Mortgage Mortgage settlement process and costs November 29, 2016 - Loan modification offer has been altered from the original offer. The " Principal Reduction Alternative '' clause was removed in the third modification package I received. HAMP affidavit has a " Rental Property Certification '' clause. it has been established that I am living in the property. The " Clarity Commitment '' sheet is missing in the third packageI received. Nationstar has been sending me package after package. that I have signed and sent back. The events are as followed. -On - 2016 Nationstar sent the Loan Modification Package. I signed it and sent back. 3 weeks later I inq... |
Nationstar Mortgage Mortgage settlement process and costs June 1, 2016 - I am trying to buy a short sale property at - - - - - - NJ -. We have gone through the entire process of sending paperwork etc, to the servicor Nationstar on behalf of the -. Nationsatr is telling us that the investor, -, who had the house appraised twice, once in - - and now again - of -. The - appraisal had no requiremtns to fix the home the second has $15000.00 worth of repairs, that MUST be performed by the seller. The seller is NOT in a position to fix anything, so I offered, as long as the investor will definitely sell it to me. That can not b... |
Nationstar Mortgage Mortgage settlement process and costs May 27, 2016 - - -, 2016 - - - - - - - -, -. - Email : -- Nationstar Mortgage Account Resolutions - - - -, -. - ( - ) - - : - - - - - - - - - -, -, -. - Loan Number - - Complaint/Investigation - Request to Rescind the mortgage agreement Consumer Financial Protection Bureau : The reason for me filing this dispute with your agency is to request an investigation and also contest into the following statements below : 1. The mortgage company failed to disclose, read 15 U.S.C. 78c Section 10, which is a vio... |
Nationstar Mortgage Mortgage settlement process and costs May 23, 2016 - -/-/- Nationstar Mortgage - - - - -, Texas - Thank you for the copies of the loan modification. As you can see or should be able to see, this is only a copy of the - Trail Period '' - had put us on and then extended it for approximately a year or better. So the papers you sent me are not what I asked for or have been asking for. I am looking for the completed modification with all the documentation on how we went from a fixed 30 year interest of - and why it increased to - last -, -, and is going up to - this - -. I know that this is still... |
Nationstar Mortgage Mortgage settlement process and costs May 11, 2016 - Had my first mortgage with Nationstar -. I refinanced my home second and first into - new loan with a new company. Nationstar would not send me my refund of my escrow payments. I contacted them 9 times, each time I was told the " checks been sent '' and " we can reassure you the check has been mailed. '' They escalated my refund up to a supervisor three times and I still had to call regarding my refund check. Today was call # - and again was " reassured the check has been sent via overnight by - ''. Absolutely ridiculous company to work with and completely inefficient customer serv... |
Nationstar Mortgage Mortgage settlement process and costs May 11, 2016 - To whom it may concern, I 'm filing a complaint against Nationstar mortgage due to failure to record my permanent loan modification with - County Recorder. On multiple occasions we have spoken with various agents of Nationstar in regards to requests for recording our fully executed agreement with - County Recorder on the following dates, - -, 2016, - -, 2016, - -, 2016 and - -, 2016. Nationstar mortgage, has refused to oblige our demands and we are seeking assistance with this matter. Per Real Estate Settlement Procedures Act - RESPA. It is essential for Nationst... |
Nationstar Mortgage Mortgage settlement process and costs May 10, 2016 - - - - I, - - - residing at property - - - -, -, GA - purchased the home in - and refinanced it with - - Loan # - on -/-/-. That loan was sold to - Loan # - and was taken over by - - - Loan # - when they went under and held the loan for the years - and - then to - Mortgage Loan # - and to - Loan # - then eventually to Nationstar Mortgage - Loan # - which is the current servicer. During the time the loan was being serviced by - -. I experienced some hardship and requested their assistance with ... |
Nationstar Mortgage Mortgage settlement process and costs May 2, 2016 - Loan modification documents were signed & - on -/-/- and Nationstar has failed to report the HAMP Tier 2 loan modification to the Treasury as of -/-/-. MHA ( Making Homes Affordable ) Escalation Team has been contacted. Nationstar continues to request extensions. As of today, it has been 7-months since signiture. They state they are unable to upload documents. I feel this could be in retaliation for reporting them to HUD for failure to accommodate a person with a -. Nationstar is aware this is delaying the finalization of 2MP ( - Lien Modification ) paperwork with an... |
Nationstar Mortgage Mortgage settlement process and costs May 2, 2016 - Mortgage company has filed a trustee sale against my property while a lawsuit against them is filed. For the past 2 years I have tried to reach an agreement and resolve our differences with this company, and one option was to modify the loan, and for about a year their employees kept losing the paperwork that was being submitted to them, I kept re-sending them the same papers 2 or 3 times and still they would deny the modification stating that I did n't submit all the requested documents. I got fed up hired a law firm, they filed a lawsuit against them, because this company uses Robo-Signers, ... |
Nationstar Mortgage Mortgage settlement process and costs April 22, 2016 - We have a File that is an REO purchase, we are having issues with the sellers closing agent, this is adding cost that is the REO lenders responsibility to pay. The company is refusing to communicate with their client and is holding us hostage and we are trying to close this transaction. The Seller is NationStar/-, the person we are working with for Natonstar is - - -, Law Offices of - - -, -, - - - - -, - . -, -, FL - Phone ( - ) - Facsimile ( - ... |
Nationstar Mortgage Mortgage settlement process and costs April 22, 2016 - My home received damages on -/-/16 ) The insurance company sent a check ( $3500.00 ) made payable to me and the Nationstar. I sent the required documents to the mortgage company. Nationstar sent a check in the amount of $880.00, which does not cover the cost of materials. On - -, 2016, I requested additional monies ( $660.00 ) that is needed to purchase the remaining floor materials. Total cost of the floor materials is $1500.00. On - -, 2016, my insurance company contacted Nationstar. Nationstar told the insurance adjuster the forms sent on - -, 2016 will be re... |
Nationstar Mortgage Mortgage settlement process and costs April 20, 2016 - Greetings, In -, i refinanced with - - - only once. I started with a balance of -, cash-out : -, bank & broker fees : - Total refinanced=-. But today, my balance= - and noone can explain this except - - - who say, " fees. '' or " bank fees. '' In -, at the closing, i was denied a 3-day recission period and i was denied a copy of the new note. 2 months pass & - drop off a 4 payment option ARM, none of which i heard at the closing and the balance spiked from - to -, in 2 months! 1 week before - settled for - with our govt., - quickly so... |
Nationstar Mortgage Mortgage settlement process and costs April 18, 2016 - I have submitted numerous qualified written request to - -, -, and Nationstar. Only Nationstar has sent - notice that they are researching. Our problem began this past - - when we entered into an agreement to sell our home since we are relocating. Upon getting the payoff we were floored to discover an additional $50000.00 attached to our payoff!! We learned from Nationstar that this is a corporate advance for a modification with - in -. We never signed a modification with - in -!!!! Nor did they ever send us paperwork. Had they sent us paperwork we would have re... |
Nationstar Mortgage Mortgage settlement process and costs April 18, 2016 - PLEASE ALLOW US TO ADD INFORMATION I LEFT OUT OF MY ORIGINAL COMPLAINT IN REFERENCE TO : Case number : - LENDER IS NATIONSTAR MORTGAGE LLC AND IS THE SERVICER - WE ARE ENTITLED TO ALL OF THE REQUEST FOR DOCUMENTS BECAUSE THE SERVICER IS ALSO THE ORIGINAL LENDER - - - - - - - - NATIONSTAR MORTGAGE - - - - - CORP***LENDER, NATIONSTAR MORTGAGE LLC - SERVICER - NATIONSTAR MORTGAGE LLC OUR LOAN IS IN THE NAME OF - - -, AND LISTED ON THE SEC GOV ONLINE SITE * - - Bank - - -, - - - -, ( LENDER ) AS PER NATIONSTAR -... |
Nationstar Mortgage Mortgage settlement process and costs April 8, 2016 - My mortgage was financed by Nationstar. I contacted this company several times to give my attorney what he needed in order to close on this property. He called them asking for a DEED assignment, and he was told he would receive an email. He contacted them for Several days and still nothing. He finally contacted me again to see if Nationstar would just send it to me. I was told they had it on file but would need to contact the dept that had this document. I contacted them again, asking, begging, for this document so I could close on my house, and they had the nerve to give me another website ... |
Nationstar Mortgage Mortgage settlement process and costs April 5, 2016 - We entered into a home modification loan with Nationstar Mortgage LLC. Their address is - - - -, -, Tx -. The company is giving us contradictory information concerning our mortgage agreement as far as monthly payments, overdue amounts, one person in the company I spoke with said we are 60 days delinquent and we are not then another person I spoke with said he was not sure and that I would have to contact him next week. We sent in our final paperwork which they said they received but there were several items in that paperwork that was different from the original agreement so m... |
Nationstar Mortgage Mortgage settlement process and costs March 21, 2016 - We closed a re-finance loan -/-/-. We pay our own property taxes and informed the lender and the lawyer. The closing documents showed that property taxes were held by the closing office, even though we submitted proof that we had paid the taxes -/-/-. We were told not to worry that the $790.00 held by the closing office would be disbursed to us when our money was released. That did not occur. I attempted to contact the law firm, but they never responded. I contacted the mortgage company. They responded, but did not have the authority, I believe, to correct the situation. At this po... |
Nationstar Mortgage Mortgage settlement process and costs March 7, 2016 - This is follow up complaint I filed regarding - - - on -/-/-, ,and now transferred to - - - , SERVICER NATIONSTAR MORTGAGE LLC. , loan reference NO.-. Now my only home I grew up was forclose and sold on auction by - - - - - - on -. On - I sent " QUALIFIED WRITTEN REQUEST, COMPLAINT, DISPUTE OF DEBT AND VALIDATION OF DEBT LETTER, TILA REQUEST '' but it was ignored by NATIONSTAR MORTGAGE LLC - - - Waters Blvd.. T- -, -. number - -, and to NATIONSTAR 'S ATTORNEY THE - - A LAW CORPORATION address - - - - -... |
Nationstar Mortgage Mortgage settlement process and costs March 1, 2016 - In - -, - - filed a mortgage foreclosure action in the Circuit Court of - County, Florida. - sold the Note and Mortgage to Nationstar Mortgage , LLC. -/-/-, It was negotiated that I give - a Deed in Lieu of Foreclosure. See attached. The deed was never recorded in the Public Records. Litigation went on in the case. In -/-/-, Nationstar Mortgage , LLC and I entered into an agreement that Nationstar acknowledged that a Deed in Lieu was given in -/-/- and that they would pay me $7500.00 upon a - being sent to them, Nationstar would record the Deed and give... |
Nationstar Mortgage Mortgage settlement process and costs February 25, 2016 - See attached letter, e-mails and documents None of the mortgage options as to where in the process is my issue, suits my situation. Had to select one to continue. ... |
Nationstar Mortgage Mortgage settlement process and costs February 17, 2016 - I GOT A RECAST AGREEMENT FROM MY LENDER, AND I NOTARIZED AND RETURNED THE CONTRACT AND THUS FAR THE LENDER HAS YET TO ENFORCE THE THE AGREEMENT ... |
Nationstar Mortgage Mortgage settlement process and costs February 17, 2016 - We purchased a new home -/-/-. -/-/- we had someone wanting to Assume our previous loan with NationStar Mortgage ( the house we moved out of. ) We began the Assumption process -/-/- and submitted everything asked for at the time. We have now been working on this process for just over 14 MONTHS. We 've contacted them I can not even begin to say how many times. They 've given the run around to us from the get go. From telling us they can not do Assumptions ( yes, they can, it 's in our mortgage and loan contracts ), to we had to put her on our TITLE to our house before they could ... |
Nationstar Mortgage Mortgage settlement process and costs February 11, 2016 - Morning my name is - - I original mortgage was with Aurora. due to financial hard ship and loss of income I fell behind on my monthly payments. I contacted Aurora and explained my situation. They nstucted me to send - to modify my mortgage for an affordable payment. They never did my home was sold on - - I have - children and a - mother. I received a letter from the newsletter mortgage lender. Nation star advising me to attend a workshop on - - which I did. I am - of the victims from Aurora. ... |
Nationstar Mortgage Mortgage settlement process and costs December 13, 2015 - After being underwater for 8 years in my condo and struggling financially, I was finally able to apply to refinance my mortgage in - -. The refinance date was scheduled for the end of -. However, in - the bank attorney, - -, contacted me by phone to say that there was a problem with the title to my condo. He informed me that he was in the process of contacting Nationstar Mortgage to resolve this issue. On - -, - ( see attached ), he contacted Nationstar legal department via email. After no reply from Nationstar he tried contacting them by phone multiple times with no... |
Nationstar Mortgage Mortgage settlement process and costs December 12, 2015 - I have a few complaints about my home and I feel that it was sold to me with undisclosed defects. When we purchased our home, we soon noticed that the roof in the master bedroom had a leak. We also found the original warranty request from the original owner informing the builder of the defect. The builder - - sent a roofer out but the problem is still not repaired. Next we 've recently had a soap dish in our upstairs bathroom break off. When the repair company came out they informed us that any repair made would only be temporary since there was sheetrock behind the shower tile and is wa... |
Nationstar Mortgage Mortgage settlement process and costs December 11, 2015 - NATIONSTAR AND ITS ATTORNEYS, OFFICERS OF THE COURT, ARE KNOWINGLY COMMITTING THE IN-PROGRESS CRIMINAL ACT OF GRAND THEFT AGAINST ME AND MY HOME BY USING THE POST-RESCISSION, VOID AND UNENFORCEABLE NOTE AND DEED OF TRUST IN THEIR ILLEGAL NON-JUDICIAL CALIFORNIA FORECLOSURE ON MY HOME OF 26 YEARS!!! REGARDING : - year old - - - home of 26 years : - - - ; - -, CA - REFERENCING : Alleged - Loan Number - : Deed of Trust Document Number - recorded on - -, - in - - California REFERENCING : Alleged Nationstar Mortgage LLC Loan Number - Corpora... |
Nationstar Mortgage Mortgage settlement process and costs November 23, 2015 - We have currently been in the process of a Deed in Lieu since - of 2015. The last information we received was that the paper work was being drawn up. I was told this on - -. My loan POC is - - at ( - ) -. I have not been able to get in contact with him for two months to get an update. I have called several time and left several messages. This is has been an ongoing issue that seems to be an attempt to get me to give up on the pursuance of the Deed in Lieu. The last time I received an update and the status of my Died in Lieu was updated was after the CFPB intervened. I was ... |
Nationstar Mortgage Mortgage settlement process and costs November 17, 2015 - Nationstar Loan # # --Property : - - - - . - NC -RE : The Short Sale Lender has Address incorrect in their system and will not correctWe have requested a correction to address and sent in supporting Nationstar documentation that reflects the correct address. Nationstar Deed of Trust, - County Legal Tax Record and Nationstar Mortgage Statement. It is imperative to the - Attorney & - - to have the correct address reflected for consistancy for the borrowers protection and future liability. We need you help enforcing these title corrections. All of the Nati... |
Nationstar Mortgage Mortgage settlement process and costs November 12, 2015 - When I refinanced my current home loan in 2013, I was told by my mortgage agent that I can cancel my pmi when LTV reached - %. Today when I contacted my servicer Nation Star I was told there was a note in the documents I signed that I agreed to cancel PMI until it reached - %. Which is totally outrageous and against the law. I called my investor - - and they stated that - % LTV is their guideline to remove my PMI. The fact my agent lied to me and that - - used a guideline of PMI which is against law make me very upset. ... |
Nationstar Mortgage Mortgage settlement process and costs November 9, 2015 - From the Desk of - -Private Attorney General- - ( - ) and- of People in a Court of Record - -, Ca - --Consumer : - - -Property Address : - - - - -, CA -PENDING CRIMINAL INVESTIGATIONLAST UPDATE -/-/2015***VIOLATION OF CODE OF CIVIL PROCEDURE CCP - 4 YEAR STATUE OF LIMITATIONS***FEDERAL CONSUMER LAWS CIVIL CODE SECTION 1567. An apparent consent is not real or free when obtained through 1. Duress 2. Menace 3. Fraud 4. Undue Influence or 5. MistakeFEDERAL CONSUMER LAWS CIVIL CODE SECTION 1567. An apparent consent is not real or free... |
Nationstar Mortgage Mortgage settlement process and costs November 5, 2015 - I - applied for a mortgage on or about the year -/-/-. I applied for a mortgage amount approximately of $150000.00. I filled out a - form and supplied all necessary documentation along with signing a - form so the bank who originated this no income check subprime mortgage could verify that I can afford it. The bank who originated this mortgage committed fraud in the fact that they never audited and ordered my - directly - to verify my actual income and stated what it was instead. Furthermore this mortgage/note was originated -/-/- as a 5 year interest only mortgage. ... |
Nationstar Mortgage Mortgage settlement process and costs October 31, 2015 - NationStar 's loan officer and underwriter generated a malfeasance loan by encouraging an - - applicant to enter into a mortgage loan and requesting that the non-applicant spouse execute a waiver of rights which would allow the applicant to sign loan documents as a single borrower. NationStar indicated that the name of the non-applicant spouse would remain on the deed however, the mortgage obligation would be in the name of the single applicant. The mortgage loan documents were approved with the single borrower executing all required loan documents. The borrower maintained the mortgage l... |
Nationstar Mortgage Mortgage settlement process and costs October 27, 2015 - The short sale of my home was approved by - through the servicer NationStar. We have a closing date of - -, 2015. Now the Servicer, Nationstar, is saying they wo n't allow buyer closing costs to be paid which were on the offer and on the approval ( as stated as item - seller concessions of $5000.00 ), plus they are trying to negotiate the title insurance fees ( as stated as - as other closing costs ), which were also on the approval. The HUD had been submitted several times with neither the buyers closing costs nor the title fees being mentioned as an issue before yesterday. T... |
Nationstar Mortgage Mortgage settlement process and costs October 20, 2015 - I refinanced a home with Nationstar in -, 2015. I was notified that payments would begin - - by my loan officer. Instead, Nationstar began requesting payments in -. I feel like I was scammed. I checked the closing documents that I signed, and they do indicate that payments would begin in -. I 'm frustrated and already behind in my payments because of this. I tried working it out with Nationstar, but they wo n't budge because of the closing documents. I would not have signed them had I known the start date was in -. Is there anything I can do? ... |
Nationstar Mortgage Mortgage settlement process and costs October 19, 2015 - My name is -. - in - - I sold my house in - - to " - ''. We met in their offices I asked for - $ which was a little over what I owed the mortgage company. They wrote me a check for the difference I handed over my keys an moved from - to -. A few times after that the bank would continue to take the money out of my account for the mortgage but I contacted the realtor for we buy ugly houses an they fixed it. I heard nothing more about the house until I briefly moved back to - in -/-/-. Then I found out the house I " sold '' was probably a rent to own an the ... |
Nationstar Mortgage Mortgage settlement process and costs October 9, 2015 - My mom, - - -, was dying - and we had been told by - doctors that she should not be allowed to sign any legal documents. She - was in the hospital. She and her husband announced from the hospital that they had taken a reverse mortgage on their house inorder to be able to continue their life style. Mom 's husband knew she probably would not be coming home. I feel the mortgage company preyed on the vulnerability of my dying mom. ... |
Nationstar Mortgage Mortgage settlement process and costs September 22, 2015 - in -/-/- i purchased a residential property at - - -, - NY - at auction. we have n't been able to close as they say there is - opens in the title and as i understand they ( Nation star bank ) did n't own the property when they had the auction and still do n't have clear title 6 1/2 months later. the DIL attorney is dragging his feet and does n't return phone calls from the banks attorneys ( - ). all i want to do is purchase the property and move in. ... |
Nationstar Mortgage Mortgage settlement process and costs September 14, 2015 - I recently sold my - residence. I went through the whole closing process on -/-/15. My mortgage company on that loan still shows a payment due - - & still shows a principal balance of $130000.00. I usually would n't take this approach this soon in the process, but my mortgage company ( Nationstar ) has - in the past with a lender placed insurance scam. Long story short I have called and been on hold already. The previous experience I spent hours probably days on the phone with Nationstar. There was no resolve until the CFPB got involved. Thank you for the help! ... |
Nationstar Mortgage Mortgage settlement process and costs September 13, 2015 - - lied '' to me at the - to - - closing for my REFI mortgage ( who sets a closing at - to -? ) I had a - - at - but my medicine was outside in the bag on my bike. They knew i was a - person because they demanded a copy of my - - award letter for proof of income. I was promised a loan note - above my - original amount. That 's a total of $84000.00. Yet 2 months later when the Fed-ex delivered my new mortgage, the amount was - plus. So, you ask, why did'nt i cancel or refuse the REFI during my 3 day recission '' period? The short answer ; i was de... |
Nationstar Mortgage Mortgage settlement process and costs September 9, 2015 - I have been trying to get help lowering my mortgage payment from Nationstar for about three months. Specifically the - loan. The first person I spoke to stated it would cost about - in closing costs and the second person told me it would be about -. I want to keep my home. I just retired and I take car of my - daughter. I hope you can help me. ... |
Nationstar Mortgage Mortgage settlement process and costs July 17, 2015 - Since -/-/- I had my FHA mortgage with - - -. In the middle of -/-/-, whilst I was in the middle of a VA mortgage refinance with - -, unbeknownst to me - - -, transferred my loan to Nation Star effective -/-/-. - - paid off Nation Star on -/-/-, before my first mortgage payment with them was due. However Nation Star has not refunded the balance in my escrow account and said that on -/-/- they sent this money to - - - to pay a Corporate Advance for an appraisal & I needed to call them. - - - has told me they did not requir... |
Nationstar Mortgage Mortgage settlement process and costs July 12, 2015 - Different this time around ; as the sales bubble burst, rents did not suddenly rise as in past sales collapses. I attribute that to a surplus of inventory, as most markets over built for the - years prior. Secondly, many of those losing their homes were n't turning toward rentals, they were returning home, co-hebetating and finding creative solutions. Within - days of -, - I was facing a 30 % vacancy rate in the Oregon properties and held on until mid -. This was the primary factor for my bankruptcy. I went bankrupt in - and my discharge was in - of -. I decided to retu... |
Nationstar Mortgage Mortgage settlement process and costs July 6, 2015 - At the age of - years old my father sign a mortgage agreement with NATIONSTAR Mortgage I ready do n't thank he know what he was doing or understood the agreement. ... |
Nationstar Mortgage Mortgage settlement process and costs July 5, 2015 - - previous case numberSince my last written complaint, Nationstar approved a HAMP but not what was originally agreed to ( Did not take off my ex husband or give me the interest rate offered by Aurora Bank ). My payment went up with this version of the HAMP but I was told my ex husband who is on the loan would be removed with this new HAMP. So, in order to get my ex husband off the loan I agreed and signed the HAMP. When I received the HAMP paperwork, I was shocked and dismayed my ex husband was still on the paperwork and I got a higher interest rate. Upon calling my rep, he explained that h... |
Nationstar Mortgage Mortgage settlement process and costs June 17, 2015 - Nationstar has failed to process my client 's loan modification application in a manner consistent with industry standards. They failed process my 3rd party authorization ; Nationstar sent notifications to borrower and did not to communicate with my office about any application deficiency. Emails and faxes were not responded to and phone were rotated through a series of prompts requesting either loan number or social security number in full SEVERAL times until the call was terminated. ... |
Nationstar Mortgage Mortgage settlement process and costs June 2, 2015 - 1 ). Original Loan Amount $240.00 ). The 2 % is to reflex from the $240.00 ). New Loan Amount $370.00 ). The settlement Agreement was to Waive ALL prior, late charges that remains unpaid5 ). Mines does not reflex that6 ). First 5 years my Monthly Prin. & Int. Amount does not reflex a 2 % interest rate, It reflex a 4 % interest rate. 7 ). A 2 % times $ -=-, not $980.00 ). How did they come up with $980.00? 9 ). My trail payment for the 3 months was $1500.00, for -/-/-, -/-/-, and -/-/-. 10 ). My new monthly payment for the next 5 years is at $1500.00. 11 ). Ho... |
Nationstar Mortgage Mortgage settlement process and costs May 29, 2015 - We applied to refinance our mortgage ( same company as the present mortgage, but at a lower interest rate and for fewer years ). I was told it should take 20 - days to complete but it seemed there was - issue after another ( some of which I did n't understand ) and it ended up taking - days til we signed. Communication between the mortgage company and us was very poor. When I would finally get through to the person I was to talk with, I got excuses why things were n't moving along as promised and they were very slow to return my phone calls. I never did talk to the loan originator tha... |
Nationstar Mortgage Mortgage settlement process and costs May 27, 2015 - Nationstar Mortgage does n't respond to my requests to have an agent present at the sale of my mortgage. Also, I 've called customer service several times asking for the original stock certificate and proprietary lease. They do n't seem to understand that I need the documents and a rep present at the closing ; otherwise I ca n't finalize the transaction. Please assist. Thank you. ... |
Nationstar Mortgage Mortgage settlement process and costs May 22, 2015 - My ex-wife and I submitted an application through Nationstar Mortgage in -/-/- to allow me to assume the mortgage loan in her name. I submitted all of the information and was told I would receive a call back in - business days. I never received a call back and when I contacted Nationstar in -, I was told the information was never received. I resubmitted the information a - time and confirmed with Nationstar that it was received. I then received a letter in the mail dated - - stating Nationstar received our request for an assumption and asked for the exact same information a... |
Nationstar Mortgage Mortgage settlement process and costs May 15, 2015 - We have been consistently - month behind and were contacted by our mortgage company to refinance ... my husband submitted all paperwork and got the rate locked in and in the truth in lending, etc., we were given the estimated closing costs. Our closing date was supposed to be this week. My husband was contacted Wednesday and was advised that person was no longer with the company and that paperwork was missing ; the closing date was now going to be moved ; we had to provide duplicate information ... including confidential information that was ALREADY provided ; and that the information we we... |
Nationstar Mortgage Mortgage settlement process and costs May 11, 2015 - Let me start by saying that my wife is pregnant with our - child and due any day now. The undue hardship that this has caused us is beyond words. This complaint is against Nationstar Mortgage. - - - service released my mortgage and sold it to Nationstar on - -/-/2015 - did not notify me of this. I was scheduled to close on the sale of the home on - -, -/-/2015, but had to cancel - due to Nationstar refusing to send me a payoff quote form. I spoke to - different supervisors '' and was told a different excuse by each one. In - years, I have never been so... |
Nationstar Mortgage Mortgage settlement process and costs May 8, 2015 - I am selling a home and attempting to get a payoff for the title company. - - - sold this mortgage to NationStar. I was n't notified until -/-/2015 via US mail that my mortgage was to be serviced by Nationstar. Anticipating a closing on my sale in the next - weeks I had be on-line looking at my mortgage account on the - of - and noticed irregular activity in the escrow account. I inquired about it and after considerable time on the phone I was informed that my mortgage was to be serviced by a new company. They told me that they had sent out a notice but only just the da... |
Nationstar Mortgage Mortgage settlement process and costs May 6, 2015 - Entered into a short sale 1 month before the seller declared bankruptcy. A $170000.00 judgement from default of a business loan. A third lien holder was assigned to the home. After the dust settled and with consent of the sellers we provided a HUD-1 to the bankruptcy trustee to move forward with the sale of the house. The cost of the house $800000.00. The HUD-1 represented the payoff to - and - mortgage holders and $25000.00. for removal of the lien from the judgment. This appeared to allow the short sale to move forward. Because of the HUD-1 showed funds that would be available fo... |
Nationstar Mortgage Mortgage settlement process and costs May 1, 2015 - Though multiple disputes over Private Mortgate Insurance ( PMI ), I contacted - to confirm that my payments were being paid on time and accurately. I found out that I should n't have been paying PMI for 7 months and when I asked for a refund they never called me back! I left messages on -, -, - and then on -, - and - their phone number is not connecting to the PMI group and nobody will answer the phone. The company did send me a letter on - - to confirm I did n't need to pay the PMI and they would stop deducting it but it was still deducted on my - statement! How ... |
Nationstar Mortgage Mortgage settlement process and costs April 30, 2015 - I am - - - writing this complaint. I am a resident of -, CA and have my residence at - -, -, CA -. I had purchased this property from a company called - - - in -. This company got closed and was shut down due to Bankrutpcy. Later, various banks such as - - -, - Bank, - - and The - started sending me letters on the property claiming Illegal and Fraudulent Ownership on my home in -, CA. In the year -, my then attorney, sent legal notices to these various banks and also filed complaint with The California - Department - - -... |
Nationstar Mortgage Mortgage settlement process and costs April 28, 2015 - I have received instructions from Nationstar that I have to place a property into - so that it can go to auction. We already have a purchase contract on the property and have submitted it for review of a short sale to Nationstar. How does adding time to the short sale review process by placing the property in auction benefit the consumer. It potentially could make the current buyer walk and we are then at risk of not getting any other offers. Now the seller has suffered as he has no buyer. ... |
Nationstar Mortgage Mortgage settlement process and costs April 22, 2015 - As part of a refinance transaction, my existing - mortgage with Nationstar Mortgage was paid off on - -, 2015. As of - -, 2015, the discharge of mortgage had not yet been recorded at the - District Registry of Deeds. I contacted Nationstar to inquire about getting the discharge recorded, as I was scheduled to close on a new home equity line of credit mortgage and was unable to do so until the discharge of the paid off mortgage had been recorded and I informed them of this fact. They responded to my inquiry by sending me a copy of the discharge of mortgage together with a lett... |
Nationstar Mortgage Mortgage settlement process and costs April 9, 2015 - My home in - Idaho is scheduled for a trustee 's sale on - -, 2015. Theloan is predatory and it has been sold - times, even though I have submitted all thenecessary documents for a modification multiple times. I can prove suitable income andcheating on the part of the lenders. I have a law firm representing me vs. Nationstar. - - - - of - - stated that Nationstar agreed to cancel the sale, but to date, Nationstar has not agreed to that in writing. ... |