Nationstar Mortgage Mortgage Complaint

Other mortgage Settlement process and costs

Nationstar Mortgage Mortgage department,

Other mortgage Settlement process and costs California

Different this time around ; as the sales bubble burst, rents did not suddenly rise as in past sales collapses. I attribute that to a surplus of inventory, as most markets over built for the - years prior. Secondly, many of those losing their homes were n't turning toward rentals, they were returning home, co-hebetating and finding creative solutions. Within - days of -, - I was facing a 30 % vacancy rate in the Oregon properties and held on until mid -. This was the primary factor for my bankruptcy. I went bankrupt in - and my discharge was in - of -. I decided to return to work as my rental income had evaporated and I was still too young to collect on my - - - retirement. During -, I was in and out of employment, I was being hired for - projects but they were limited to contracts with the -. Initially I dealt with - following my bankruptcy and applied for a loan assistance program which would pay my mortgage for - months, a week before I was approved for the program, I found employment and contacted - to inform them, I would no longer


The new owner was - - Bank, the servicing company was - - - - Services ''. I contacted them and informed them of the Modification that I was working on, with - and they informed me that it no longer applied and I would have to start the process again. It was a long and arduous process, piles of paperwork and much back and fourth regarding suitable modification terms. Finally in late - I had completed a - month payment program, which was the precursor to a modification agreement. Once completed, I was mailed a modification agreement with terms satisfactory to both parties. I was instructed to have the documents notarized and returned to - on -/-/-. My first Mortgage payment was to commence on - -, -. On - -, - I received a letter from - informing me that they would no longer be servicing this loan and that it had been transferred to Nationstar Mortgage. - indicated that my - -. payment would be made to Nationstar and that all of the modified terms would apply. My immediate action was to contact Nationstar, I wanted confirmation regarding the modification agreement terms. That was the start of my nightmare over the past year. From my initial contact, Nationstar has failed to act in good faith. Over this past year, I have sent multiple copies of all documents related to the modification, divorce, bankruptcy and communiqu with -. They have completely refused to accept the details of the documents in their possession. I am currently very distraught ; the past year put so much - on my marriage that my divorce was recently completed. My ex-wife went through a terrible time with -, as the uncertainty of having a home became to much. Now, I am angry that Nationstar is now attempting to take my home without regard of the facts stated above. I initially attempted to contact - regarding the matter, I wanted to confirm they had transferred all of the modification documents to Nationstar but they simply washed their hands of it. Even while I mailed letter 's to Nationstar Corporate officers and received confirmation that they would be resolving this matter promptly, they were starting the forclosure process. This is my last attempt before resorting to legal action against, Nationstar, - - and -.

Nationstar Mortgage customer in California
Jul 12, 2015

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

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Contact Nationstar Mortgage

https://www.nationstarmtg.com/
888-480-2432
[email protected]
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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