Nationstar Mortgage Mortgage Complaint

VA mortgage Settlement process and costs

Nationstar Mortgage Mortgage department,

VA mortgage Settlement process and costs North Carolina

We have currently been in the process of a Deed in Lieu since - of 2015. The last information we received was that the paper work was being drawn up. I was told this on - -. My loan POC is - - at ( - ) -. I have not been able to get in contact with him for two months to get an update. I have called several time and left several messages. This is has been an ongoing issue that seems to be an attempt to get me to give up on the pursuance of the Deed in Lieu. The last time I received an update and the status of my Died in Lieu was updated was after the CFPB intervened. I was informed that I needed special paperwork signed and notarized to move forward. This paperwork was submitted on - -.

Nationstar Mortgage customer in North Carolina
Nov 23, 2015

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Nationstar MortgageComplaint HistoryComplaints1/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20163/20164/20165/20166/201611/201612/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Nationstar MortgageSettlement process and costs1.6%93.7%0.5%0.8%1.6%1.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs2.8%76.1%6.4%6.3%1.1%5.3%1.5%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Nationstar Mortgage

https://www.nationstarmtg.com/
888-480-2432
Shareholders@nationstarmail.com
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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