Nationstar Mortgage Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Nationstar Mortgage Mortgage department,

Conventional fixed mortgage Settlement process and costs Minnesota

When I refinanced my current home loan in 2013, I was told by my mortgage agent that I can cancel my pmi when LTV reached - %. Today when I contacted my servicer Nation Star I was told there was a note in the documents I signed that I agreed to cancel PMI until it reached - %. Which is totally outrageous and against the law. I called my investor - - and they stated that - % LTV is their guideline to remove my PMI. The fact my agent lied to me and that - - used a guideline of PMI which is against law make me very upset.

Nationstar Mortgage customer in Minnesota
Nov 12, 2015

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

Consumer disputes how Nationstar Mortgage handled their complaint

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Contact Nationstar Mortgage

https://www.nationstarmtg.com/
888-480-2432
[email protected]
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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