Nationstar Mortgage Mortgage department,
Conventional fixed mortgage Settlement process and costs Florida
Greetings, In -, i refinanced with - - - only once. I started with a balance of -, cash-out : -, bank & broker fees : - Total refinanced=-. But today, my balance= - and noone can explain this except - - - who say, " fees. '' or " bank fees. '' In -, at the closing, i was denied a 3-day recission period and i was denied a copy of the new note. 2 months pass & - drop off a 4 payment option ARM, none of which i heard at the closing and the balance spiked from - to -, in 2 months! 1 week before - settled for - with our govt., - quickly sold my - mortgage note to - for $160000.00 so as to avoid 'making me right ' again.
Why did n't i benefit from the - - - - settlement with the govt.? 5 months pass. - sells my note to Nationstar. Now, i have a 40 year note for - but remember, i started in - with a refi of only -.Total. - knew i was - before the closing as they used my - - income to meet their income guideline. I became - after -. Being - explains why my closing was set at - to - and why i was denied a 3 day Recission period nor a copy of my new note & terms. I pleaded 5 times for a copy. Answer by - and '- : " No - - , we have to get all - pages upstairs to be notarized. '' Those - agents at my - closing later quit or were fired. Keep in mind, i only did - refinance, not - i do not have a second mortgage either. Fast forward to -. - sold my note to Nationstar. Last month, I asked their senior loan officer to explain the 'History ' of my original note of - & how it became -. Nationstar loan officer stated he could not make any sense of the 'history ' of my note but he promised to call back in 3 days. He, ( Nationstar ) never called back. So, i am burned for life. Noone will tell the truth of what really happened. My Nationstar mortgage statement has - balances which total -
Nationstar Mortgage customer in Florida
Apr 20, 2016
* Source: CFPB Complaint Database
Nationstar Mortgage response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nationstarmtg.com/ |
Phone | 888-480-2432 |
[email protected] | |
Address | PO Box 619098 Dallas TX 75261 |
Nationstar Mortgage | |
Nationstar Mortgage |
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