Review and analysis of over 233 complaints against JPMorgan Chase
JPMorgan Chase consumers have reported over 233 official complaints related to Credit determination. Out of the 233 consumer complaints against JPMorgan Chase, 25% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
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JPMorgan Chase Credit card credit determination January 2, 2016 - I applied for an Amazon credit card about 5 months ago and Chase approved that -, but denied my application for a Chase Slate credit card saying I applied for too many credit cards within the last 24 months. So I tried to get a Slate card within this new year of 2016 and the denied me again and now my credit score will have a big ding on it and I have good credit. ( or did ). I would think this new year would be not involved in the past 24 months and I feel it is very unfair for Chase to include my new application in it! Does the fact you have good credit not mean anything to Chase Bank!!??... |
JPMorgan Chase Credit card credit determination December 27, 2015 - For the second time now, I have been denied a Chase Freedom credit union. I have excellent credit and no delinquencies. There is no valid reason for Chase to continue denying me a Chase Freedom card. I complained to the corporate office, and the excuse they 're using this time is that I have opened too many credit cards in the past 24 months. I then asked them what is the time frame for them to stop claiming I 've opened too many credit cards, and then they changed their story completely. They then claimed that my income is too low, which makes no sense whatsoever, as again, I have excellent c... |
JPMorgan Chase Credit card credit determination December 22, 2015 - On Friday, - -, 2015, I submitted a credit application for - credit cards, including the Chase - Preferred card and the Chase - card. I am a long standing customer of Chase Bank and have a previous lending relationship with the company. Upon submission of my applications, Chase Bank declined the Chase - card, but approved the Chase - - - Card. Subsequently, I called the Chase Lending Services phone line and was informed that Chase Bank employs a policy whereby Chase does not approve consumers who have opened - or more credit cards within the past 24 months. Howeve... |
JPMorgan Chase Credit card credit determination December 5, 2015 - I have been discriminated against by Chase Card Services on my credit cards, credit history and credit limits. The Equal Credit Opportunity Act makes it illegal for a creditor to discriminate in any aspect of credit transaction based on certain characteristics on the basis of exercising in good faith your rights under the Consumer Credit Protection Act. It is illegal to:1. Refuse you credit if you qualify for it - Chase denied me credit to reopen all of my credit card accounts that I as the consumer closed by choice due to them placing a 30 day late on my credit. They agreed to make an except... |
JPMorgan Chase Credit card credit determination November 23, 2015 - I have contacted Chase many times over the months with regard to this complaint with no resolution. I have had accounts with Chase for 15 years which I will attach here and with perfect credit and on time payments. Chase sent me an invitation for a new Slate card which I accepted with a credit line of $5700.00. I had a total credit line through Chase for $27000.00. Chase placed a 30 day late payment from me Slate card on my credit reports which I am trying to get removed. I have always paid my bills on time to Chase. This incident was not my fault as I never received any notification from ... |
JPMorgan Chase Credit card credit determination November 21, 2015 - Re : Chase Bank, - - -, - IL -Earlier this year my son ( - years old, no job, no income ) and I walked into this branch, where my wife and I have all of our accounts. My son requested a credit card, and the " banker '' asked me what my household income was. I asked my son to turn around, and I whispered to the " banker '' that it was in the " - figures ''. I told the " banker '' that I would not be a signer on my son 's credit card account, not as a co-signer, not as guarantor. The " banker '' assured me that I would not be responsible for his account. The banker DID NOT e... |
JPMorgan Chase Credit card credit determination November 18, 2015 - I have - credit cards with Chase Bank. In the past 2-3 years I have sent well over $600000.00 using their cards. From the very beginning of using their cards, I have never been late - single time for a payment during any month. When I make payments, it is usually in thousands of dollars done - or - or 4 times a month. They say I am a very good customer and thank me for making them so much money as a good customer. As they make their - % on my balances, at the same time they are reporting to the credit reporting agencies that I am a risk of missing a payment and the reporting a... |
JPMorgan Chase Credit card credit determination November 3, 2015 - Chase informed me yesterday that I had to pay a debt that they say I had in the amount of $2000.00 in order to have credit. This is discrimination. Please read everything here. Chase placed a 30 day late payment on my account ending in - and I am requesting full documentation on this incident since the opening of the account and the removal of this from my credit reports. This was a new Slate card just opened and I never received any kind of statement of notification on this new account. I was also charged a late fee at the time and contacted Chase. They realized their mistake and removed... |
JPMorgan Chase Credit card credit determination October 30, 2015 - I 've been blacklisted with Chase for no reason. Now, when I apply for credit, I get automatically denied. I have no recourse as to how I can rectify this with them. I feel this is discrimination as I did nothing wrong. I was never late on any payments. I always paid my cards on time. I was approved for every card that was issued to me. Then one day they closed all my accounts and have blacklisted me since. There was no reason given. ... |
JPMorgan Chase Credit card credit determination October 16, 2015 - Defamation of Character, False Credit Reporting - I have been trying to resolve this with the Chase customer service team with no luck and very poor/rude customer service from one particular representative - -. He was not helpful in anyway and one of the most rude representatives I have ever interacted with in my life, why he is working for Chase is beyond me. If he worked for my company he would be fired. Every other representative was helpful and understanding. I have had a great experience with Chase until now and had - credit cards with you for which I was forced to close all of t... |
JPMorgan Chase Credit card credit determination October 11, 2015 - I received an email offer for pre-approved credit card from CHASE Bank, i finished & submitted the application to CHASE and received a confirmation email states the following : From : chase.applicationreceipt - Date : - -, 2015 -Subject : Thank you for your applicationThank you for submitting a credit card application to Chase. Here 's what you can expect next : We 'll let you know of our decision through U.S. mail within the next 30 days. Please do n't resubmit this application while waiting for our decision. If we approve your application, we 'll send your card and other importa... |
JPMorgan Chase Credit card credit determination September 28, 2015 - Pulled credit report without permission ... |
JPMorgan Chase Credit card credit determination September 24, 2015 - I have applied for Amazon.com credit card around - or - 2015. Despite the fact I have credit score of - plus Chase denied my request. As the attached letter indicates. Chase only states that I had previous unsatisfactory relationship with us or one of our affiliates. '' It does not indicate what did I do that was unsatisfactory to Chase or its affiliates. This is against the law I should know why my credit is denied. Chase policy is exclusionary and discriminatory. I am an American Citizen of - for twenty years and a - person. This exclusionary policy by Chase has caused tremen... |
JPMorgan Chase Credit card credit determination July 9, 2015 - Chase bank denied me credit on an application for a - credit card with the reference number - after citing my bankruptcy '' from 2012 as the issue for denial. Yet, on the application they specifically asked whether or not the applicants has any bankruptcies on their credit file and I checked the box for YES and yet they still placed an inquiry on my credit report and proceeded to deny me for having a bankruptcy. I believe that this is extremely deceptive and hurtful to my FICO score. They were deceptive in their application process and misled me to believe that I would qualify for a cre... |
JPMorgan Chase Credit card credit determination June 15, 2015 - I have been working really hard over the last 2 to 3 years paying down my credit cards. I have made all my payments on time, I have paid extra and sometimes - to pay off my credit card debt. I have not purchased any cars, used additional credit NOTHING .... Just paying down my debt. working hard. My credit card account had a balance of $24000.00 I paid it down to $17000.00. I had it down to 71 %. Now they lowered my credit limit to $17000.00 now I am at 97.3 %. My credit scored just plummeted for working hard!!!!!!!! ... My other account was at $10000.00 and I paid it down to $5800... |
JPMorgan Chase Credit card credit determination June 12, 2015 - I applied online for a credit card with Chase Bank USA , N.A . - - -, - DE -. They sent me a letter turning me down for a card due to info acquired from -, stating reason was bankruptcy. My credit score is - which was in the good credit area. Here is my problem. I am tired of applying for and being denied for this reason. Okay, we did have bankruptcy in 2011. We had no recourse. For over - decades we had excellent credit, with unlimited access to cards. However, due to my husband 's military status, his social security number was hacked, therein resulting in theft and u... |
JPMorgan Chase Credit card credit determination May 21, 2015 - To whom it may concern, I recently applied for a credit card at Chase.com ( Application Reference Number : - ) through an offer that was sent to me. I submitted the application online and was subsequently declined immediately without any credit report analysis from the bank. When I inquired about the reason of the the decline, I was told by the Chase Lending Department that the reason was Previous unsatisfactory relationship with us or - of our affiliates ''. When I asked the Executive Office of the bank to provide a specific reason as to why I would receive such a response, no clear an... |
JPMorgan Chase Credit card credit determination May 11, 2015 - I have a direct withdrawal set up for my credit card payments. The bank did not take out - payments ( which I had accounted for ). They claim they sent me mail to let me know that I needed to renew my agreement, which - employees of Chase verified were returned to them, as they have the wrong address for me ( a computer glitch that lists an apartment number incorrectly, WHICH I HAVE CALLED TO CORRECT BEFORE! ). However, when forwarded to - -, Supervisor of Customer Services for Credit Cards @ Chase Bank in - -, T-, he claimed he could see the returned mail, but he would not c... |
JPMorgan Chase Credit card credit determination May 1, 2015 - I had applied for a Chase - Visa Platinum credit card online on -/-/-/-/2015. Due to lack of verifications reasons to further evaluate my application, their fraud department had mailed me a letter stating they needed some personal information sent in verifying my date of birth/current billing address. I provided exactly that by their fax ( copy of my drivers license and current - utility bill ) to speed up the process given by - of their representatives at this telephone number, - -. They confirmed receiving my items 72 hours after. Since then, I contacted them now over ... |