Review and analysis of over 43 complaints against Nationwide Biweekly Administration, Inc
Nationwide Biweekly Administration, Inc consumers have reported over 43 official complaints related to Loan servicing, payments, escrow account. Out of the 43 consumer complaints against Nationwide Biweekly Administration, Inc, 5% were disputed by the consumer (i.e. the consumer was not happy with how Nationwide Biweekly Administration, Inc responded to their complaint) and 98% were processed in a timely manner. 0% of consumer complaints against Nationwide Biweekly Administration, Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account April 19, 2016 - Nationwide Bi-Weekly has been the go-between between my lenders ( first - -, next -, then - ) since I bought my house in 2012. They deduct half my mortgage payment twice monthly, and pay it the following month. In -, I was sent a message stating they could no longer do business with -, and I would have to start sending my checks directly to -. They were to send what they deducted from my account for my - payment and did not. After inquiring, I am in dispute with them. - has helped me by providing me with avenues to assist me. In the meantime, my credit rating has dro... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account April 13, 2016 - I became a customer of Nationwide Biweekly Administration on - -, -, with the goal of paying off my mortgage early, and accruing less interest throughout the life of the loan. NBA 's program would enable me to pay my mortgage off in 24.9 years, with more than $40000.00 in interest savings. My first mortgage payment through NBA was debited on - -, -. In - -, I received word that NBA lost its banking relationship, and therefore my account had been deactivated. NBA made my - -, - mortgage payment to my lender, but suspended my account immediately thereafter. B... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account March 2, 2016 - I signed up for nationwide biweekly mortgage payment plan. This is a service provided to reduce the interest and length of my mortgage. There is a fee taken for this service initially equal to - payment. I received a letter that they are no longer able to service my, or any, of their customers mortgages. I have received no reimbursement, no reply by phone. It is as if they have vanished. The phone number to call is an automated message with no operators ... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account December 17, 2015 - Nationwide Biweekly Administration failed to make my - mortgage payment without notifying me that they would not be making this payment. ... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account December 10, 2015 - When we bought our home, we received a letter from National Biweekly Administration promising that if we let them service us, we will be able to pay off our 30 year mortgage in 20 years. We decided to accept their offer. Now a year and a half later we received a letter saying that they can no longer hold up to their side of the deal. We had already paid all the necessary fees for their services, and each month, they charge us a fee for their services. We tried to contact them, but can not get through their phone system. They just simply tell us to call back later and hang up on us. ... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account December 8, 2015 - We have used Nationwide Bi-weekly on our 1st mortgage since - - and our 2nd mortgage since -/-/-. We just received inthe mail the letter saying they are suspending service on our 2nd mortgage,, we still have notreceived a letter for our 1st mortgage, I have made several attempts toget out of the Nationwide Bi-weekly since this incident has occurred andonly left us 30 days to make our mortgage in full. I want all my fees I had to pay up front to come up with for this service to be refunded to me along with any on-going fees, since they no longer are providing the service I signed up ... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account December 8, 2015 - I had just bought a house back in - 2015 my mortgage is with - - Co. I was contacted by a Co. called National Bi-weekly Adminstration and was told that their co. was a part of - - and that they could save my thousands on interest payments by making bi-weekly payments my house, payments are due on the first of every month, now they deduct half of the payment every two weeks and the other towards the end of the month but they do n't make the actual payment until sometimes on the - of the month that the payment is due I have been trying to contact this company for the last 2 mon... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account December 8, 2015 - Shortly after purchasing my first home I was inundated with letters from a company by the name of Nationwide Biweekly Administration , Inc. These letters, copies of which are attached to this complaint, claimed to provide a more " budget friendly '' payment for my new mortgage loan, provided a " 100 % SAVINGS GUARANTEE '', dissuaded me from adjusting the payments I submit to my mortgage servicer to achieve the same promised results, and indicated their offer would expire because there was a date for me to contact them by. However, the letters did not list any payment processing fees or enrollm... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account December 7, 2015 - I signed up for a third-party bi-weekly mortgage payment service that withdrew funds from my bank account and made my monthly mortgage payments to my lenders. This was done through a company called National Bi-Weekly Administration in Ohio. They made the withdrawls and payments as promised. I recently received noticed from them that they would temporarily have to suspend the withdrawls and payments due to an issue with their bank. I then found out that the CFPB was investigating them and made bi-weekly payment arrangements directly through my mortgage lender. When I went online to close my acc... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account December 6, 2015 - I have had Nationwide Biweekly Administration, Inc. deduct - of my mortgage and escrow fees every other week for years and Was led to believe the extra 2 weeks worth of payments would go 100 % to the principal. I just received a letter from them stating if my mortgage was due on - -, 2015 that they would pay my mortgage directly. And that if there are any funds remaining in trust for me they would be returned to my account or mailed by check to me. I am very worried as to whether they will be paying my - mortgage payment as it is usually paid by the - of the month. It is now -... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account December 4, 2015 - I received e-mails from Nationwide Bi-Weekly Administration that they were discontinuing service but that our Mortgage Payment would be made for the month of - if our account had been debited in - with the additional funds to be credited to our bank account. They debited the account on - -, - - and - -. My mortgage has not been paid to my lender as of today - nor have I been returned the additional funds in my holding account that they have promised. The total amount for the - debits is $2200.00. $1500.00 should have been paid on - - to - for my mortg... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account December 4, 2015 - Been a customer with Nationwide Biweekly Administration for a year. I have lost money in this process due to set up fees, etc. Since your company has sued this company my account was suspended and will be looking at terminating my relationship with this company. I am out more money than I have saved with this program against what they promised me and it is no fault of mine that this company is now suspending business practices. I would like the set up fees refunded to me ASAP. Thanks. ... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account December 3, 2015 - Nationwide Biweekly AdministrationAddress : - - - -, -, OH -Phone : ( - ) --With the recent CFPB UDAP case against the above company, along with me refinancing my mortgage, I wanted to cancel my bi-weekly debits. I have called over 20 times, submitted several emails, and even submitted an online change of service. Every time you call, you get - of - messages - 1 ) they are experiencing high call volume and to call back the next business day ( automatically hangs up on you ) or 2 ) they are experiencing technical difficulties and to call back the next business d... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account December 1, 2015 - I signed up with Nationwide Biweekly Administration ( NBA ) to have biweekly payments drafted from my account every month to help " minimize my interest payments '' for my mortgage loan. **This message is NOT intended to stop the CFPB. I received a very unprofessional email from the company president stating that the company was in danger of closing and pleading customers to stop the CFPB from shutting them down. I called my mortgage company to see if NBA was indeed making biweekly payments on my behalf. They were not. They were holding my biweekly payments until they received the full payment... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account December 1, 2015 - This complaint is again Nationwide Bi Weekly Administration, IncThis company debited my bank account for my - House payment and never sent the payment to my lender putting me - house payment behind and owing a late fee. Additionally they debited my bank for my - House payment which is due today, -. My lendor has not received -. The - debits total - I have been unable to reach Nationwide via phone, or email. Have called all - of their phone numbers. Any help in resolving this quickly is most appreciated as I do not have the money to pay my house payments. ... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account November 25, 2015 - Sometimes in - -, I have enrolled a - party named National Biweekly Administration ( NBA ) for biweekly payment. The person who contacted me for this promotion was as follows : - -Enrollment SpecialistNationwide Biweekly Administration, Inc. 855 Lower Bellbrook Rd-enia, OH - - - faxOn - -, - National Bi Weekly Administration ( NBA ) sent me an email saying that '' Unfortunately, we write today to inform you that due to the loss of NBA 's banking relationships, your account will be TEMPORARILY deactivated effectively immediately .... This is not your fault, and... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account November 25, 2015 - On - -, 2015, I entered into agreement with Nationwide Biweekly Administration to handle my mortgage payments on a biweekly basis ( as opposed to monthly ). I was told that this would drastically reduce the amount of interest I would have to pay, and would shorten the length of my mortgage. I have tried repeatedly to contact this company to verify that payments were being made to my lender, but every attempt to contact them ( by phone or email ) has resulted in a dead end. Suspecting that I had been scammed, I have spent the last 3 days attempting to contact customer service at NBA. Ever... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account November 25, 2015 - A couple of years ago, we were introduced to Nationwide Biweekly Administration regarding a Mortgage reduction plan they were promoting. After speaking with them, they ensured us that there were no up front fees other than a $3.00 processing fee taken from our bi weekly withdraw. They further stated that the key to the biweekly process came from - bi weekly withdraws ( essentially paying 13 months instead of 12 months ). The process would include an initial debit that acted as a deferred payment '' which they assured would, in its entirety, eventually go to our mortgage payment. In mid -... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account November 24, 2015 - To whom it may concern I just recently purchased a new house this - 2015 and shortly after moving in we began receiving letters regarding a mortgage accelerator program. I called them and I decided that it made sense and paid upfront a sum of one mortgage payment which was -. Now they are sending me emails indicating that they have been shut down. I am upset not to mention out a lot money. Do I have any legal recourse about getting money back thx - ... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account November 24, 2015 - I refinanced my home in - of 2014 and ended up with a mortgage from -. Immediately after re-financing, I was contacted by Nationwide Biweekly Administration , Inc. There literature promised savings by paying bi-weekly. I called them and discussed it with them. They gave me the impression that they were working for my mortgage company, -. I enrolled in the program, all the while, thinking they were a part of my bank. Last week I got several e-mails announcing that my enrollment in the program was suspended. '' I have tried calling and e-mailing them and have received no response. Afte... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account November 23, 2015 - - program sent - e-mails to us in two days with our account number, but someone else 's name, indicating that they are suspending our mortgage payment program. They indicated that their banks have stopped handling the mortgage deductions. They did take payments - - for the - - payments on our first and second mortgages. We are told that we must make the - payments ourselves. We called the company and asked about fee refunds. They said the account is only suspended and not closed, so they are not refunding fees. We feel that we have been scammed and given only part of the s... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account November 23, 2015 - I was with Nation wide bi weekly program and i have got - notices over the weekend saying that my account is temp suspended. I tried to call I want to make sure they have my extra payment that is supposed to go to my house now on - - and no one will answer they say they are having technical difficulties. ... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account November 18, 2015 - I have been using National Bi-Weekly Administration , Inc bi-monthly payment plan for about a year to pay for my mortgage. I received literature in the mail and called to inquire about this service ''. I was immediately sold on the idea of paying my loan off sooner and that this was the best way to do it. I feel that this company does not act in the best interest of the consumer and they rely on misinformation to sell their service ''. I feel cheated and angry. Frankly, it is humiliating to realize you have been taken even for its relatively small amount. I want to help ensure this does not ... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account November 9, 2015 - I am writing to complain that a very important and useful institution that I use may go out of business, and they say it is because the CFPB is interefering. For many years, Nationwide Biweekly Administration took my biweekly payments and transferred them to my mortgage company, which at one time was - Mortgage. When - Mortgage was not properly distributing my funds and I could not get them to respond to me, NBA aided me and the problem was resolved. - has since gone of out business but NBA has been there all along to help. - - is from Ohio, as am I, and I supported him in his e... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account October 3, 2015 - Hi. In the late - of the year 2015, I received a letter from Nationwide Biweekly Administration , Inc. ( NBA ). They offered me a program called 'Interest Minimize '. I agreed to cooperate with NBA and process my mortgage payments thru them. There were - ( - ) electronic charges made by NBA from my checking account ( - - - ) in - and - in the amount of $1000.00 each. But, there is no money was transferred from NBA to my mortgage company called - - - -. My due date is -/-/2015. Please help! Please let me know which documents need to be provided. ... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account May 26, 2015 - There are companies preying on new homeowners, who are more vulnerable than experienced homeowners. They are searching public records to find sales, and mailing letters to the consumers. The - mailings are from the Nationwide Biweekly Administration ( NBA ) and another company. There are more details below about the NBA, but the other company offered to give me copies of documents I already had for a $100.00 fee. I believe it was either the deed or the promissory note. If I had the letter, I would give the company name. In any case, it was a scam and it is disconcerting that the CFPB is a... |
Nationwide Biweekly Administration, Inc Mortgage loan servicing, payments, escrow account May 14, 2015 - I 'm pretty feed up with payment processors sending out mailings that resort to scaring people into reading their mailer and possibly tricking a consumer into calling them. The mailer i received today has Mortgage Payment Information Enclosed '' most prominently displayed on the front of the letter in bold, red letters. It also has the return address of Loan Payment Administration '' and through the window has Regarding your : '' and my current mortgage called out by lender name. The body of the letter also states the direction to Contact us by - -, 2015 '' and that if you decline t... |