Nationwide Biweekly Administration, Inc Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Nationwide Biweekly Administration, Inc Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Maryland

I refinanced my home in - of 2014 and ended up with a mortgage from -. Immediately after re-financing, I was contacted by Nationwide Biweekly Administration , Inc. There literature promised savings by paying bi-weekly. I called them and discussed it with them. They gave me the impression that they were working for my mortgage company, -. I enrolled in the program, all the while, thinking they were a part of my bank. Last week I got several e-mails announcing that my enrollment in the program was suspended. '' I have tried calling and e-mailing them and have received no response. After some research, I discover they are not only not affiliated with my bank, but they have been skimming money off the top of all my payments. I feel ripped off.

Nationwide Biweekly Administration, Inc customer in Maryland
Nov 24, 2015

* Source: CFPB Complaint Database

Nationwide Biweekly Administration, Inc response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Nationwide Biweekly Administration, IncComplaint HistoryComplaints3/20128/201211/201212/20121/20133/201311/20132/20143/20149/20141/20154/20155/201510/201511/201512/20153/20164/201602.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Nationwide Biweekly Administration, IncLoan servicing, payments, escrow account4.7%83.7%11.6%ClosedClosed with explanationIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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