Nationwide Biweekly Administration, Inc Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Nationwide Biweekly Administration, Inc Mortgage department,

Other mortgage Loan servicing, payments, escrow account Montana

I received e-mails from Nationwide Bi-Weekly Administration that they were discontinuing service but that our Mortgage Payment would be made for the month of - if our account had been debited in - with the additional funds to be credited to our bank account. They debited the account on - -, - - and - -. My mortgage has not been paid to my lender as of today - nor have I been returned the additional funds in my holding account that they have promised. The total amount for the - debits is $2200.00. $1500.00 should have been paid on - - to - for my mortgage with $760.00 returned to my account.

Nationwide Biweekly Administration, Inc customer in Montana
Dec 04, 2015

* Source: CFPB Complaint Database

Nationwide Biweekly Administration, Inc response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Nationwide Biweekly Administration, IncComplaint HistoryComplaints3/20128/201211/201212/20121/20133/201311/20132/20143/20149/20141/20154/20155/201510/201511/201512/20153/20164/201602.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Nationwide Biweekly Administration, IncLoan servicing, payments, escrow account4.7%83.7%11.6%ClosedClosed with explanationIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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