Nationwide Biweekly Administration, Inc Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Nationwide Biweekly Administration, Inc Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Alabama

I have been using National Bi-Weekly Administration , Inc bi-monthly payment plan for about a year to pay for my mortgage. I received literature in the mail and called to inquire about this service ''. I was immediately sold on the idea of paying my loan off sooner and that this was the best way to do it. I feel that this company does not act in the best interest of the consumer and they rely on misinformation to sell their service ''. I feel cheated and angry. Frankly, it is humiliating to realize you have been taken even for its relatively small amount. I want to help ensure this does not happen to others. I feel like NBA is n't providing a service at all like what they advertise. I feel the service NBA offers it that of someone that takes your mail to your mailbox for you. If they were to describe it in such a manner it would not be nearly as successful.

Nationwide Biweekly Administration, Inc customer in Alabama
Nov 18, 2015

* Source: CFPB Complaint Database

Nationwide Biweekly Administration, Inc response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Nationwide Biweekly Administration, IncComplaint HistoryComplaints3/20128/201211/201212/20121/20133/201311/20132/20143/20149/20141/20154/20155/201510/201511/201512/20153/20164/201602.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Nationwide Biweekly Administration, IncLoan servicing, payments, escrow account4.7%83.7%11.6%ClosedClosed with explanationIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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