Nationwide Biweekly Administration, Inc Mortgage Complaint

Nationwide Biweekly Administration, Inc Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Illinois

On - -, 2015, I entered into agreement with Nationwide Biweekly Administration to handle my mortgage payments on a biweekly basis ( as opposed to monthly ). I was told that this would drastically reduce the amount of interest I would have to pay, and would shorten the length of my mortgage. I have tried repeatedly to contact this company to verify that payments were being made to my lender, but every attempt to contact them ( by phone or email ) has resulted in a dead end. Suspecting that I had been scammed, I have spent the last 3 days attempting to contact customer service at NBA. Every phone number they listed lead me down a path of technical difficulties '' or high call volume '' excuses. Not once was I able to speak to a human being. I even entered the phone option to close my account '' with them, but that too lead to a dead end. How can I put a stop to my relationship with NBA if there is no way to contact them?