Review and analysis of over 403 complaints against JPMorgan Chase
JPMorgan Chase consumers have reported over 403 official complaints related to Cont'd attempts collect debt not owed. Out of the 403 consumer complaints against JPMorgan Chase, 23% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 98% were processed in a timely manner. 2% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy December 8, 2015 - Beginning in -/-/-, we could no longer make our mortgage payment on our home in Oregon. We received letters through -/-/- that JP Morgan was starting foreclosure proceedings. We filed for Chapter - bankruptcy -/-/- in US District Court in - that included the mortgage. The bankruptcy was approved and finalized -/-/-. We have worked hard for two years and are at a point to look into buying a home again. When our mortgage broker looked at our credit, he discovered that a law firm in - filed and received a civil judgement on behalf of JPMorgan for the mortgage in - ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt was paid December 1, 2015 - First I started to get calls from a strange - number I did not recognize. When the caller finally left a message it stated I owed a past debt that has already been settled. This shocked and frustrated me as I had finished a debt consolidation service two years back and was being careful with my current finances. I still have my debt consolidation paperwork and have access to past bank statements. I blocked the company 's number from my phone. I have since gotten a letter in the mail from the same company saying thank you for my " recent payment '' and to pay the current past debt balance. I... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt was paid November 28, 2015 - I paid the debt off and the collection company is still reporting as a collection account. ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine November 25, 2015 - - 2015. got a call from a law firm saying that I owed - in back debt on a card from Providian bank, that I have never heard of nor ever applied for and they say that they are filling a bank levey to collect, called this number - and the women did n't want to supply any paper work or anything else, in support of this matter? and said it was sent to me several times, which I have never gotten anything. I will not pay for a bogas account, I will fight this, I know these people are scamers ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine November 24, 2015 - Chase advertises Zero Fraud Protection, this issue is not identity theft, it was merchant fraud by a merchant we did business with by retaining card number and running charges for general references to products or services, but nothing specific. Merchant admitted charges were run fraudulently with no product or service provided. Chase continues to report this on my credit hurt me financially in order to collect the fraud loss from me rather than the merchant which went out of business. They make things up such as their " research '' or " investigation '' found that no fraud occurred, but they ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt was paid November 21, 2015 - An employee, " - - '', from - - - tried to get me to pay for a debt that was already paid. He had all of my personal information regarding the debt. However, this debt was paid. When I asked for valid paperwork, I was transferred to his manager who explained I would be taken to court. Previously this company called me about a different debt that I was suspicious of. I did give them $1500.00 for that debt. This time they wanted me to pay $2700.00. They are obviously a scam. The number they called from is - and " - '' is at extension -. The more questions I aske... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt was paid November 9, 2015 - As of - -, - I have been paying -. ( I attached the very first letter where I was paying them and also the very last payment that came out of my account ) Because they stated I did not start paying until - which is not true the documents are attached. I have copies of all documentations on hand also. I recently ( -/-/- ) called and spoke to walter see what balance they had as it should have been paid off. He told me my balance was -.Which was incorrect and then proceeded to tell me I was being charged interest. I told him I had no clue I was being charged interest an... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine November 5, 2015 - I received a letter in the ail from - - - - account ending in - to collect on an old Chase debt, Acct-ending in -. I called - and told the rep that the debt was not mine and also asked for more information about this debt. The rep told me it was from 2006 and I told him I never had a chase account and also that this was an expired time barred debt. Rep told me that it is still collectible. I asked the rep what I needed to do because I never had a chase account for credit and also I did n't want him or his company contacting me further due to a debt I never had. He told me ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt resulted from identity theft October 29, 2015 - This account looks to have been opened up in my name by my someone that I had given access to my home to babysit my daughter ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy October 22, 2015 - Hi, I was contacted by phone on -/-/- and was told by an agent of - - ( - Texas ) that I owed in excess of $22000.00 as a result of a debt from a Chase credit card before -/-/-. He said that if I did n't pay they would file a -. He said he did n't have to send me written information and when I refused to accept this debt he said " enjoy the IRS '' and hung up. I called back a couple of times and they said they did n't have to write me with the information about the debt and hung up on me. I sent a certified mail return receipt letter ( - ) of dispute on -/-/- to... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt was paid October 19, 2015 - Chase is illegally and incorrectly reporting cancelled debt ( for - credit accounts - Chase is continuing to report debt cancelled as open account with debt still due to Chase to credit reporting bureaus - - - and telling me this is still legal debt they can report and collect. This is wrongly and adversely affecting my report and score with accounts that are closed reported as open and balances due that are no longer due as the debt was cancelled. I defaulted on - Chase charge accounts -/-/-, Chase closed the accounts few months after and -/-/- issued me - Can... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt was paid October 18, 2015 - I was late in paying a statement balance. The next day I paid the full " statement balance '' not the current balance. I was charged a fee and interest ... .no problem. the next billing cycle I was charged interest again even though that statement balance was paid on time. When I called Chase -. I was told by - different employees that this was the correct fee but they would try and waive it. I finally spoke to the super. and they admitted it was a mistake and they removed the fee. she said the " interest was not suppressed even though I had paid the full statement balance. I suspect the... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy October 8, 2015 - - - - -, - -, Said, That they would be delivering Papers to My Job Or Home, Calling from This Number -, Calling by Married Name, Have n't Used in 19yrs Cursing at me, And Threatening Me. ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt resulted from identity theft October 2, 2015 - hello my name is - - and I am having an issues about some of the collection filed on my credit report. ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine September 29, 2015 - I have ben receiving calls from - - saying they were representing Providian National Bank on a debt that I supposedly owed from 2000. I do not recall this debt and if I had this debt, it has been 15 years. I have been receiving harassing phone calls day and day out from all kinds of numbers. ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt resulted from identity theft September 18, 2015 - this account was created out of id theft but yet is continueing to report on my credit file ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine September 16, 2015 - son took out home equity loan, I signed as a grantor to use my house as collateral. I have NO mortgage. Son died. Loan is ONLY in his name, I was turned down for food stamps because they do n't see that I 'm still having to pay on dead sons loan. I live on SS and loan comes only in his name at - a month. Indiana offered hardship loan of $30000.00 to Chase bank but needed assumption letter with my name on it. Chase refused stating they only do that for mortgages. I applied for my own loan just so I could lower payments, even with a credit score of - they turned me down. I 'm - yrs ol... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine September 13, 2015 - - - - sued me for a debt that was not mine. They said it was from a credit card I had in -/-/- and they were garnishing my wages -/-/- - a court order I knew nothing about because they sent the summons to an address I had n't lived at since -/-/-. I tried to call them to let them know and they were extremely rude. I found an old credit report filed away that said I had that card and it was opened the same day as the one I was sued for but the account numbers did not match up. I called - and they said it was my debt and did not want to hear what I had to say and wh... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine September 11, 2015 - This agency still has my wife 's account listed on my credit file. Enough is enough - states they verified through Chase this account belongs to me which is FALSE information and has hurt my credit rating. Please help me ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine September 9, 2015 - I am asking you for assistance to intervene on my behalf concerning willful non-compliance within a reasonable time '' by Chase Mtg. refusing to remove, by law, a proven fraudulent credit profile account off my credit reports. This unauthorized account is a red flag that is damaging my credit record ; which is a violation of my rights pursuant to the Fair Credit Reporting Act. In circumstance, I provided my name, address, and social security number, demanding within - 10 - ten business days, via certified mail Number : - - - -, on - for the creditor to provide me a copy o... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine July 19, 2015 - I am a victim of JP Morgan Chase Credit Card Service fraudulent, erroneous, deceptive and misleading debt collection practice. Per the Consent order that JP Morgan Chase signed with the Consumer Financial Protection Bureau, I am requesting that chase remedy and remove all erroneous information from my credit file immediately and refund me the over $6000.00 in payment that I erroneously paid to Chase. I have previously contacted Chase Credit Card Service to remove the fraudulent and erroneous credit card information from my credit file, however, Chase Credit Card Services has been constantly ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt resulted from identity theft July 17, 2015 - in -/-/-, i had file for chapter - due to my medical problems and include all my credit cards, medical, bills due to the fact the l have a -, and the court discharge all my debts, but no matter how many times l tell them and call them the l fille for bankrupt, they still call me and report the old charges the l had '' in the pass, plus this has efected so bad the credit, the l cant even rent a apartment due to the fact the this shows on my report, now my question is were does the costitution protected one from matters like this? does the bankruptcy Abuse and prevention and consumer ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine July 16, 2015 - This complaint is a follow-up to Case number : -. I just received a collection letter again from Chase bank - -, 2015. Apparently, nothing has been resolved. Again, I state the entity responsible for the $1200.00 in question is the merchant whereby, the merchant lied on their rebuttal to - committing bank fraud, allowing them to retain $1200.00. They do not deserve. I request that the CFPB reopen this case and take stronger action at this point Chase bank is ignoring you, and me. ( See attached. Supporting documentation ). ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine July 10, 2015 - Appears to be the debt sold from Chase whereby original dept had been disputed. Did not belong to me. Incorrect middle initial. ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine July 10, 2015 - chase bank has continued to send me letters, stating - that I do not owe, it has been sent to a collection agency, I have been told that I will not be able to have any other bank available to me. unless this debt is taken care of ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt was paid July 10, 2015 - Chase Bank took over a credit card account that I had with another company and raised our interest rates by 150 % without our knowledge or written notice. I contacted them about their deceit and the inappropriate raise in our APR and they said that I could pay off the debt but that was the only way to stop the interest accrual but they would not take back the extra interest already added for the previous months which totaled about a $700.00 dollars. I paid off the account except for the $700.00 that I felt was a malicious way to increase their bottom line when they had just received a bail... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy July 9, 2015 - I already filed a complaint against the issuer JP Morgan Chase. This is against their collection agency who is harassing me. The credit card was under my corporations name, - - -, which filed Chap - in 2011. I never agreed to, nor signed, any personal guarantees on this debt. This whole process is unfair, unethical and illegal ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine June 30, 2015 - I've asked Chase numerous times to provide proof that this debt belongs to me - as it did and does not. They provided documents from the dealership that did NOT have my signature and where there was a signature it did NOT match that of my own. When I called and wrote to them questioning this, I was given the run around and nothing was done about it - yet it is till on my credit report as a repossession.... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt was paid June 29, 2015 - I opened an account with CHASE in 2005, The card was paid in full and closed. I owed no money in the credit card before I closed it yet - - - has this account in collection with the full credit amount / total that was paid off. - - is egregiously Violated Fair Debt Collection Practices Act ( FDCPA '' ), the unfair collection practices by reporting on my credit report an account that was fully paid for before closing.The same account that is being reflected by the original creditor ( chase ) on my credit report as paid in full and balance as -, - a collection agency is rep... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine June 23, 2015 - -/-/2015 I filed a chargeback with Chase bank. On or about -/-/2015 - rejected the chargeback due to fraudulent statements made by the merchant. Currently, the merchant still retains the - in question by violating federal banking laws. Sadly - and chase bank are condoning white-collar crime and attempting to persecute the victim me.Furthermore, Chase Bank has threatened to report me as a negative banking and entity. Inasmuch as it is not true it by itself would be a libelous statement. This should not be allowed.... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt resulted from identity theft June 15, 2015 - I learned of a debt with Chase Bank on a credit card that was totally made by my estranged/then ex wife over - years that I did not even live at the address the billing was going to. She forged my name and used my SS number and information to open the card and I never had a card on the account. I stopped living at the address the billing was going to in -/-/-. On - -, - she sent me the bill in the mail during the pendency of our divorce and told me to pay it. She also changed the mailing address for the billing and the phone number to mine at that time. On - - my court o... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt was paid June 14, 2015 - I paid of my JP Morgan Chase student loan more than - years ago and even received an email congratulating me for paying off my loan. Recently, I began receiving emails from Chase about my balance being available, but when I logged in to their website, there was no balance. I assumed this was a computer error. However, Chase apparently has sold my imaginary debt to -, which now claims my debt is $93.00 plus $18.00 in unpaid interest. There is no way this is even possible. - days ago, I submitted a written request for verification of the debt to -, at which point they began haras... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt was paid June 11, 2015 - I have been contacted on numerous occasions by the company who is trying to collect a debt that is 15 years ol and beyond the statute of limitations. ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt was paid June 8, 2015 - Chase issued a - cancellation of debt in 2014, which I included in my taxes for the year. Chase continues to report the full balance owed on my credit report. I have written back and forth with Chase even to ascertain whether some settlement could be reached, I was denied. ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt was paid June 5, 2015 - credit card was with initally with washington mutual, paid off on time according to terms stipulated. I received correspondence that Chase would be taking over washington mutual but that my account would not be affected. However, when the change went into effect, Chase starting calling me about the credit card payments, having no records of any payments made. When given confirmation number of last payment, they would agree that it was paid off. This went on for several months. Upon viewing my credit report, it now appears as a negative item. ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt was paid May 24, 2015 - I received a letter from - - - stating that my account ending in - with Chase Bank USA had been referred to them foe collection. I have a current copy of my - Credit Reoprt that shows said account was Closed at grantor 's request as of - -, 2014 ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt resulted from identity theft May 22, 2015 - In -/-/- and -/-/-, I - - -, had reported fraud to all - Credit Bureau. Someone got a hold of all my credit cards and social security number, and was purchasing things in my name. - - - is not my debit. This has been ongoing for 9 years now. If this was my debit I would have no problem paying it, but this is not my debt. Can someone look into this so I can put this behind me? At the time that this happen in did n't know I had to report this to the police and get a police report. I went to apply for something and when they rejected me I asked them why and they tol... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine May 19, 2015 - Sent a few letter to different addresses listed for the company and never got any response. Unfortunately, I was the victim of identity theft. I have done everything required of me by law to dispute the fraudulent items on my credit report. I sent a letter to JPM Chase d/b/a JP Morgan Chase '' on - via USPS certified mail. The company refuses to honor my rights under the FDCPA & the FCRA as a victim of identity theft to remove the fraudulent inquiry that was submitted without my knowledge, consent and/or authorization. Please find attached the notice that was sent out along with the attach... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt resulted from identity theft May 19, 2015 - I got a phone call from an unknown number at -/-/-, I asked what it was about they told me a Chase account. I explained to the that it is ID theft and that I had a police report to prove it, and I could fax it over he then HU on me. I did not hear anything back until -/-/15 with pre-recording to call - I called the number back and tried again to explain this was due to ID theft, the lady said that they called Chase and they said they had nothing showing it was ID theft, I explained to her that I had also called them and they had no clue what I was talking about, I then tried to e... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt resulted from identity theft May 7, 2015 - Briefly, a nightmare involving Identity Theft dating back to - when someone open a credit card using my personal information. SEE ATTACHED COMPLAINT LETTER dated - -. This was supposedly resolved with Chase Manhattan in -. A company named - - - appears to be abusively recycling this old Chase account even though they were responded to in - and it appears that they may be doing this with Chase 's help. A total nightmare going back over - years that should simply never be allowed to happen. ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt resulted from identity theft April 29, 2015 - I - - WANT TO DISPUTE THE CHARGES HAD BEEN MADE BECAUSE I WAS - AND BEING DETAINED I HAVE THE RIGHT TO REFUSE E-TRA LATE FEES OR CHARGES I CAN SEND A LETTER OF THE PROOF OF DETENTION AND - I AM NOT DELINQUENT FOR MY BILLS AND I AM A VICTIM OF IDENTITY THEFT AND I WANT TO SETTLE MY ACCOUNT. ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt was paid April 28, 2015 - This debt was paid dont owe need this off my credit ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine April 26, 2015 - Recieved a letter from - - with - - Stating that i owe a debt for a bank account with Providian National Bank which ive never held an account with. ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine April 15, 2015 - I have a few Chase credit card account 's with my wife, however, there is an individual past due Chase account listed on my credit report, as an individual account. I have never had an individual account with Chase. I have asked for copies of documents, to no avail. This is not my account, however, I keep receiving communication from - after that have been told, this is not my debt. ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine April 7, 2015 - Chase Bank calls my business line almost every week ( sometimes more, sometimes less - twice in a day occasionally ) looking for a - -, or Accounts Payable, at - - - -. They simply have the wrong number. I tell them my own name and the company 's name and tell them it does not match who/where they are calling. They have repeatedly said they will remove my number from their list, yet they never fail to call again and ask for - -. I have even told them a quick - search will give them the contact information for the company & person they are looking for ; that I could ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine March 31, 2015 - I received a phone call today from -. The man on the phone said that they were preparing a suit against me out of Illinois for a credit card that I supposedly refused to pay. I immediately told him I did n't have any cards that were not current. The man on the phone said that this was a credit card that was opened in - and then said the company reported to them that it was open until - with no issues. I told him I did not have that card and I did n't have a card in - that was open until - and I asked him to reiterate that he was planning to file a suit to collect. He said they w... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt was paid March 30, 2015 - I have been advised by a third party that there were several innacuracies on my credit reports and discovered that Chase Card had a collection account in my name for a debt that does not belong to me further that I believe was opened fraudulently. Chase then sold the debt to - - who then posted an additional collection item on my credit report. The CFPB assisted me in haviing - - remove both their false information and the erroneous claim by Chase from my - and - - histories, however - continues to show the Chase Card Claim on my report. I have informed - several tim... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine March 27, 2015 - The purported credit card debt that Chase Credit Card Services is reporting on my credit report became delinquent in -/-/-. New Jersey State law has a 7 years Statute of limitation for the reporting of Credit Card delinquent debt to the Credit Reporting Agencies. Chase Credit Card Services needs to remove all derogatory information from my Credit report, because the information that Chase Credit Card Services is reporting on my Credit report statutes of limitation has already expired -/-/-. ... |
JPMorgan Chase Debt collection cont'd attempts collect debt not owed debt is not mine March 19, 2015 - Sent a few letter to different addresses listed for the company and never got any response. Unfortunately, I was the victim of identity theft. I have done everything required of me by law to dispute the fraudulent items on my credit report. I sent a letter to JPM Chase d/b/a JP Morgan Chase '' on -/-/2014 via - certified mail. The company refuses to honor my rights under the FDCPA & the FCRA as a victim of identity theft to remove the fraudulent inquiry that was submitted without my knowledge, consent and/or authorization. Please find attached the notice that was sent out along with the ... |