Credit card Cont'd attempts collect debt not owed debt was paid
JPMorgan Chase Debt collection department,
Credit card Cont'd attempts collect debt not owed Debt was paid Massachusetts
I was late in paying a statement balance. The next day I paid the full " statement balance '' not the current balance. I was charged a fee and interest ... .no problem. the next billing cycle I was charged interest again even though that statement balance was paid on time. When I called Chase -. I was told by - different employees that this was the correct fee but they would try and waive it. I finally spoke to the super. and they admitted it was a mistake and they removed the fee. she said the " interest was not suppressed even though I had paid the full statement balance. I suspect the computer algorithm is erroneously charging many other Chase customers.
JPMorgan Chase customer in Massachusetts
Oct 18, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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