Non-federal student loan Cont'd attempts collect debt not owed debt was paid
JPMorgan Chase Debt collection department,
Non-federal student loan Cont'd attempts collect debt not owed Debt was paid North Carolina
I paid of my JP Morgan Chase student loan more than - years ago and even received an email congratulating me for paying off my loan. Recently, I began receiving emails from Chase about my balance being available, but when I logged in to their website, there was no balance. I assumed this was a computer error. However, Chase apparently has sold my imaginary debt to -, which now claims my debt is $93.00 plus $18.00 in unpaid interest. There is no way this is even possible. - days ago, I submitted a written request for verification of the debt to -, at which point they began harassing me with phone calls multiple times a day. Then today I received an email from - saying my request could not be completed because I never returned their calls. I realize this is for a small amount of money, but it is money that I do not owe, and I have a right to receive written verification of the debt. My credit has already been ruined by student loans and I 'm not going to start paying made-up debts that I do n't owe.
JPMorgan Chase customer in North Carolina
Jun 14, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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