Review and analysis of over 463 complaints against Wells Fargo
Wells Fargo consumers have reported over 463 official complaints related to Problems when you are unable to pay. Out of the 463 consumer complaints against Wells Fargo, 25% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo responded to their complaint) and 98% were processed in a timely manner. 4% of consumer complaints against Wells Fargo resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.
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Wells Fargo Consumer Loan problems when you are unable to pay January 26, 2016 - I had a credit loan through Wells Fargo Dealer Services. My account has been settled for quite some time know, and I have been trying to have Wells Fargo remove this issue from my credit report, but to no avail. During the time I had an account with Wells Fargo I was late with a payment six times, and - time of becoming a sixty day late charge.I had explained to the individuals from Wells Fargo that I had to make a command deciison in making other more important payments such as paying for my mortgage, pay bills, and to buy groceries for my family. I had explain everything in detail to the ... |
Wells Fargo Consumer Loan problems when you are unable to pay January 23, 2016 - Being harassed.. phone calls and threats. Told Wells Fargo Dealers services that I was unemployed for 2 months and I will send what I can send. Threats are not the way today treat individuals that have been unemployed. Did n't anticipate being unemployed. Talked to them and told them I will pay what I can pay because for 2 months all my bills are behind and just now getting a job and getting back on my feet. ... |
Wells Fargo Consumer Loan problems when you are unable to pay January 7, 2016 - Today ( - -, - ) at -, I stopped at the Wells Fargo branch at - - - - - - - , CA -. Upon attempting to make a payment for my auto loan, I was informed that the loan had been closed. I then called Wells Fargo Dealer Services at - and I spoke to an agent on the phone at -. The agent informed me that the loan had defaulted due to 120 days past due. I have made - payments in the past 120 days, - in - and - as recent as - -, -. They keep the payment date rolling for as to which month my payment applies to, to tip the scales into their f... |
Wells Fargo Consumer Loan problems when you are unable to pay January 7, 2016 - Wells Fargo Dealer Services has violated the FDCPA. They are calling my employer phone # and leaving messages for me, this is after I have notified them that my employer does not allow personal calls and I asked them NOT to contact me at work period but they did on -. This is after speaking with me twice on my cell phone while I was driving. The have violated the Act by contacting - parties. There was no need to contact a - party. I believe it was for embarrassment. I have spoke with them on the same day and on multiple occasion within the last 2 weeks!!! I am in frequent contact ... |
Wells Fargo Consumer Loan problems when you are unable to pay January 6, 2016 - Loan were charge off, went to collection ... had settle in full with collection but original collector continue to report after settlement. ITs not accurate report, please remove/delete loan from credit bureaus. ... |
Wells Fargo Consumer Loan problems when you are unable to pay problems when you are unable to pay December 13, 2015 - Wells Fargo Dealer Services repossessed my vehicle so that they can resell it to make more profit. On -/-/-, I sent Wells Fargo Dealer Services a fax explaining my circumstances for been late on my payments. I also made a post dated payment on that fax for $1100.00 for -/-/-. I called and spoke to the manager handling the account on several occasions to confirm my payment arrangements, yet Wells Fargo Dealer Services decided to repossessed my only vehicle that takes me to work and move my family around on -/-/-. Wells Fargo Dealer Services insisted that I pay almost $8000.00... |
Wells Fargo Consumer Loan problems when you are unable to pay problems when you are unable to pay December 2, 2015 - I am disputing the credit information being reported on my credit record by : WELLS FARGO DLR SVC/ almost $5000.00 CHARGE-OFF- - BUREAU -, - are reporting this as an involuntary repossession on - 2015. We requested a voluntary surrender of the vehicle as we had a job layoff that affected our monthly income, but they did not provide us with information to do so. They claimed to have sent us the information, but we did not receive it even after repeated attempts and multiple conversations via phone with multiple departments and persons. They finally sent us paperwork and had th... |
Wells Fargo Consumer loan problems when you are unable to pay November 24, 2015 - Received a call fromWells Fargo Dealer Ser--/-/2015 at - message leftCalled back and talked to -I informed - that I do not have any accounts with wells fargo dealer servicesI informed - that my number is on the national do not call registryI confirmed that his display showed my accurate number of -He was unable to find my number associated with any accounts in his systemI had him provide me with the address for the facility he is at, which he gave as follows : - - - - - -, -I informed him that his IT staff should very easily be able to pull up the r... |
Wells Fargo Consumer loan problems when you are unable to pay November 23, 2015 - Wells Fargo Dealer Services has consistently denied me opportunities to bring my account current and avoid delinquent charges, harassing phone calls and damage to my credit bureau reports. On several occasions collections and customer service representatives refused to accept reasonable payment offers while demanding payment in full ( several payments + past due charges ). These seemingly institutional denials have caused unnecessarily accruing past due fees and delinquency reporting. I called tonight ( -/-/15 ) to apply for a deferment, which I was denied several times prior because my ... |
Wells Fargo Consumer loan problems when you are unable to pay November 11, 2015 - In - -, my wife and I secured a loan with Wells Fargo Dealer Services for a - Scion xD. In - -, I became unemployed. My wife and I were able to continue regular payment until late -, after my unemployment was exhausted. I finally secured part time employment -/-/-, and finally full time employment -/-/- WFDS did defer - payments -/-/-, but we have still struggled through -. Our car was repossessed in - -. We explained the situation to WFDS, and were able to borrow money to reinstate the loan and catch it up until - - ( although we were under t... |
Wells Fargo Consumer loan problems when you are unable to pay November 5, 2015 - I took out a loan with Wells Fargo Services in - of -. I got behind a few times ; once in - and once in -. They have since removed ANY history of this from my credit report. This year, I lost my job. I could not pay them. They repossessed my car without ANY notice, and violated all of Connecticut 's statutes. The FCRA is my last step before I seek a law suit and damages pertaining to what they did. The fellow I spoke with on the phone, who claimed '' he was a supervisor told me and I quote ( I have a copy of this phone call on my phone ) that They never needed to notify me. '' No... |
Wells Fargo Consumer loan problems when you are unable to pay November 2, 2015 - I have been a Wells Fargo customer since -/-/-. Wells Fargo made an agreement for a deferred double payment due to good standing on -/-/-. On -/-/- a 30 day late notice was posted to my credit report. I have been notified by more than 1 Wells Fargo Specialist that I have a 10 day grace period in which I can pay my bill up to the - of each month without penalty. If a payment is delayed after the grace period the customer has to notify Wells Fargo about the delay. In that time, I have never made a payment outside of the grace period. In -/-/- a talent agency took nearly $... |
Wells Fargo Consumer loan problems when you are unable to pay October 31, 2015 - I am slightly behind on a car payment to Wells Fargo Dealer Services. I am the owner of a business and I use the car primarily for the business. WFDS has been calling me at my business number and filling up a voice mail box that is used for sales & support and is checked by other people. Even though they do not disclose who they are, people can - Wells Fargo Dealer Services ''. It has undermined my business in that people are concerned they may not get paid and word has gotten around to several of my investors who may be looking to pull out. ... |
Wells Fargo Consumer loan problems when you are unable to pay October 27, 2015 - This account was a vehicle loan and was paid in full not charged off. I was - with the - in -/-/- until -/-/- my pay was cut in half and was unable to pay this account on time. The account was paid in full before and is not a charged off account. Title was sent to me and the vehicle was then sold. ... |
Wells Fargo Consumer loan problems when you are unable to pay October 22, 2015 - -/-/- my wife -. She has been the primary earner for our family since -/-/-, when we decided as a family that I would quit my job of 6 years so that I could stay home and raise our - year old -. She has been paying for my vehicle since then. I filed for divorce -/-/-, during which our finances were supposed to remain the same, she was supposed to continue paying for my vehicle. She decided not too until a court order made her, she did not inform me. My truck was repossessed on Tuesday, -/-/-. I called Wells Fargo Dealer Services and spoke with - in the reinstate... |
Wells Fargo Consumer loan problems when you are unable to pay October 8, 2015 - Well the first step, I went to - in - -, California and we was trading in our -/-/- -, - and we wanted to get - new vehicle for low payments and yes the deal was not sweet at all on what we ask for and we made the deal it was wrong on papers and we ask the dealer and Wells Fargo Dealer Services who finance our -/-/- - truck in this for complete low payments and we was told by the dealer which sold us our vehicle that our first payments would not be due till 90 days after our complete finance was done and also that we had no up fees of any kind at all and to this ... |
Wells Fargo Consumer loan problems when you are unable to pay September 30, 2015 - Wells Fargo Bank Auto Finance agreed to cancel two scheduled payments for- - and - -, 2015 in response to Consumer Financial Protection Bureau case # -. Instead, they collected $1300.00 through bankadjustment from my Wells Fargo checking account. ... |
Wells Fargo Consumer loan problems when you are unable to pay September 21, 2015 - I took an interest deferred loan with Wells Fargo since my air conditioner died and I had to get a new -, but did n't have enough money to pay for the installation. The company that installed it offered a home improvement credit card with Wells Fargo that was interest deferred for one year. If you do n't pay off the loan in the one year, all of the interest for the full amount of the loan is levied on the account, in my case, a sum of $1700.00. This was n't made clear to me before taking the loan. I understood that it was interest deferred for one year, but I did n't realize I 'd be penal... |
Wells Fargo Consumer loan problems when you are unable to pay August 26, 2015 - I, consumer, attempted to settle this debt with this original creditor by sending a settlement agreement on -/-/15 ( certified letter no. - - - - - ). Consumer is seriously considering filing bankruptcy if debts can not be settled and removed from consumer 's credit reports. Consumer has not received a written response as of the date of this complaint. ... |
Wells Fargo Consumer loan problems when you are unable to pay August 11, 2015 - I purchased a vehicle and obtained a loan but shortly thereafter ran into some unexpected expenses. I fell two months behind on my payments and have received multiple calls a day at both my work and on my cell phone after I made contact with a representative of the lender and told them my situation as well as the date, this month, I intended on paying the past due amount. The calls are excessive, and when returned are often not answered. - now when I have had my calls answered I 've been verbally attacked by Wells Fargo representatives. Once, I asked to speak to a superior. When I was made ... |
Wells Fargo Consumer loan problems when you are unable to pay August 7, 2015 - I discussed loan payment arrangements with Wells Fargo Auto Finance, and reached an agreement. On - -, I authorized a withdrawal of $400.00 from my Wells Fargo Bank Account. The next withdrawal was authorized for - -. Instead, Wells Fargo Auto withdrew the second payment on - -. I filed a dispute, but Wells Fargo Bank refused to investigate, denied the dispute, and did not even contact me to discuss the dispute. The Wells Fargo Auto agent I spoke with, -, agreed to the arrangements due to financial hardship based on medical and the recent Texas - situation. It is my o... |
Wells Fargo Consumer loan problems when you are unable to pay July 28, 2015 - Yesterday I got a - message from a cousin in another state, whom I, not even yearly communicate with. She writes me Hey the police are looking for you, they keep calling you. '' I immediately thought it was a joke and responded with a laugh, telling her I think she has the wrong person. She responds saying, No, they keep asking for ( my name ). '' A few minutes later I get a text message from my brother that shows where she - messaged him stating, Can you tell your sister the police keeps calling for her at - house ''. Then I knew she was n't joking. I gave her my # and asked her t... |
Wells Fargo Consumer loan problems when you are unable to pay July 16, 2015 - THE BANK IS GIVING PERSONAL INFORMATION TO A THIRD PARTY WHO HAS RIGHT TO KNOW ONE INFORMATION.. THE ARE MIDDLE MAN BROKER CALL FORWARDER THEY OBTAIN THE ASSIGNMENT AN THEN THEY SEND IT OUT ACROSS THE COUNTRY TO A - COMPANY WHO DOES NOT HAS ANY AUTHORIZATION TO KNOW MY INFORMATION.. ON TOP OF THAT THEY CHARGE THE BANK - TIMES THE AMOUNT OF A AVERAGE REPO CHARGE TO THE COMSUMERS. YOUR JOB IS TO PROTECT US BUT THIS CONTINUE THERE ARE LAW BEING VIOLATED YOU MUST PUT A STOP THIS ABUSE. ... |
Wells Fargo Consumer loan problems when you are unable to pay July 14, 2015 - I have a Wells Fargo Home - - loan which is due the - of the month. My - payment was due on - - and my payroll direct deposit was - -. I scheduled my payment via Wells Fargo online system for -, - when funds would be available to cover the $100.00 payment. When I received my statement several days later I found that I had been assessed a $35.00 late fee, which has increased the - payment to $130.00. When I call to ask why a late fee was assessed for a payment that was made 2 days past the due date I was told that Wells Fargo does not offer grace payment p... |
Wells Fargo Consumer loan problems when you are unable to pay July 12, 2015 - I have an auto loan with Wells Fargo Bank. I have made consistent and on time paymets for the past four years. I have always paid more than what my monthly payment was. My loan amount balance is less than $1500.00. Over the last three months, my employer was purchased by another organization and they did not want to keep me during the merger. I fell behind on all of my bills but now have a new job and I am trying to get caught up. I am only two months behind on my auto loan. I have explained my circumstances to Wells Fargo on several occasions, but they continue to call me, my new employer, ... |
Wells Fargo Consumer loan problems when you are unable to pay June 25, 2015 - After I married my - husband, I moved from - to -. It took me forever to locate a job and we became severely behind on this car payment. Fees were minimal however it greatly ruined my credit and they kept reporting and would not due anything after various letter, emails and call ... |
Wells Fargo Consumer loan problems when you are unable to pay June 23, 2015 - I TOOK OUT A PERSONAL LOAN WITH MY BANK ( WELLSFARGO ) AND CAN NOT PAY I AM WORKING WITH A COMPANY TO PAY DOWN MY DEBT NOW MY BANK HAS FORCED A PAYMENT AND OVERDREW MY ACCOUNT WITHOUT ANY KNOWLEDGE OF THE PENDING DEBT OCCURRING, I FOUND OUT BY LOOKING AT MY BANK STATEMENT AND THEY HAD TAKEN A SUM OUT, I CALLED CUSTOMER SERVICE TO REPORT IT AS FRAUD, SINCE I HAD NO KNOWLEDGE NOR ANY WARNING OF THE TRANSACTION AND WAS GIVEN A CLAIM NUMBER AND A BLOW OFF GOOD BYE, ESSENTIALLY I WAS LIED TO THAT THEY WERE SENDING THE CLAIM TO THE CLAIMS DEPARTMENT WHICH I DOUBT. AND I HAVE BEEN WITH THE COMPANY SI... |
Wells Fargo Consumer loan problems when you are unable to pay June 10, 2015 - On -/-/-, I purchased a used - -, from - -. The total price was $32000.00. Wells Fargo Bank picked up the loan for - payments of $670.00. It was later switched to Wells Fargo Dealer Services. I have made - payments for a total in excess of $49000.00, all the while receiving - upon - of harassing phone calls at all hours of the day, to every number I 've provided to Wells Fargo. I am charged at least an extra $10.00 processing fee, for every payment. When I called today, to schedule the last payment, for Thursday - -, I was told that if I did n't m... |
Wells Fargo Consumer loan problems when you are unable to pay June 7, 2015 - About 5 and a half years ago my wife and I tool out a loan against her car from Wells Fargo Auto Finance. Shortly thereafter I declared chapter - but specifically excluded this loan from the process because my wife and I got a legal separation and the car was hers and the payment was being taken out of her bank account. When notified of my chapter - declaration Wells Fargo stopped taking the monthly payments from my wife 's bank account. I was not aware of this for several months and my wife did n't notice that Wells Fargo had stopped the automatic withdrawals from her bank account. Neit... |
Wells Fargo Consumer loan problems when you are unable to pay May 7, 2015 - Car loan that was included in a discharged bankruptcy, and also paid in full with insurance proceeds, is still reporting as open and delinquent to the credit bureau ... |
Wells Fargo Consumer loan problems when you are unable to pay April 27, 2015 - Two weeks ago I contacted Wells Fargo because I am late on my car payment. At that time the car payment was approximately 45 or so days late ( actually I do n't know the exact # because Wells Fargo would n't tell me ) but as of today I was notified of a 60 day late on my credit report. I tried to make a payment with Wells Fargo but they would not take it. I believe they wanted - payments which at that time I was unable to do that but I was willing to set up a payment - for the - and - for the - which is coming up. They refused. I hung up and called back thinking I might get some... |
Wells Fargo Consumer loan problems when you are unable to pay April 22, 2015 - Back in -/-/- we had to claim chapter - bankruptcy. I had a loan on my car with Wells Fargo I made my payments, then paid the car off in -/-/-. When I looked at my credit report I noticed I did n't get any kind of credit for doing this. Wells Fargo stated it was discharged in Bankruptcy. I called them and they said it was there right to not show I made my payments and that I had paid this account in full because we filed chapter - and did n't reaffirm the loan so this is why we do n't get any credit for the payoff or my monthly payments made. I do n't understand how they can do... |
Wells Fargo Consumer loan problems when you are unable to pay April 17, 2015 - The Bank would not negotiate a lower payment or balance of the loan for pay off to help my Mother, a senior citizen who can no longer make her payments due to her financial status. She is willing for a reduction in payment and/or loan amount, but since My father 's death she does n't have the income to pay and keep the loan current. Her balance has continued to go higher rather than lower even though she has been making her payments since his death in 2006. ... |
Wells Fargo Consumer loan problems when you are unable to pay April 1, 2015 - My car was repossessed after I was unable to make payments on it. I lost my job and was no longer able to make the car payments. ... |
Wells Fargo Consumer loan problems when you are unable to pay March 26, 2015 - Wells Fargo offered me a loan to finance a car several years ago. The rate was 23 %. I signed the loan. The car after - years became worthless. I relinquished the car. They took it back. That was about - years ago. They then went to - when I tried to have the write off removed from my credit and began reporting it again in -/-/2014. ... |