Wells Fargo Consumer Loan Complaint

Installment loan Problems when you are unable to pay

Wells Fargo Consumer loan department,

Installment loan Problems when you are unable to pay Georgia

The Bank would not negotiate a lower payment or balance of the loan for pay off to help my Mother, a senior citizen who can no longer make her payments due to her financial status. She is willing for a reduction in payment and/or loan amount, but since My father 's death she does n't have the income to pay and keep the loan current. Her balance has continued to go higher rather than lower even though she has been making her payments since his death in 2006.

Wells Fargo customer in Georgia
Apr 17, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo handled their complaint

Created with Highcharts 4.2.3Wells FargoComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells FargoProblems when you are unable to pay0.3%73.9%4.9%14.2%1.7%4.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems when you are unable to pay0.7%9.6%1.3%0.2%1.8%4.3%80.7%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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