Resources for resolving common issues with Risecredit, LLC products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Risecredit, LLC and work to get a response. After your complaint is forwarded, Risecredit, LLC has 15 days to respond to you and the CFPB. Risecredit, LLC is expected to close all but the most complicated complaints within 60 days.
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Risecredit, LLC Payday loan charged fees or interest i didn't expect April 19, 2017 - To whom it may con cern, I 'd like to make a complain abo ut RISE Credit. W e originally signed up for a $3000.00 with an interest rate of 208 %. I have been paying $520.00 every month and paid a total of $5500.00 and they want me to pay them until 2018. This has been a burden for me and my family. As an - - military member i have reached out to my chain of command regarding this issue. I have been advised by financial counselors that in accordance w ith Military Lending Act says that you ca n't be charged an interest rate higher than 36 % on most types of consumer loans an... |
Risecredit, LLC Payday loan can't stop charges to bank account can't stop charges to bank account December 9, 2016 - I am currently put of work and need the lender to stop drafting my checking account from my - - account in texas... |
Risecredit, LLC Payday loan payment to acct not credited payment to acct not credited November 9, 2016 - I had a balance of $100.00 and I refinanced my loan. I noticed on the receipt it was showing a negative balance of -. I called thwn and asked why it was showing a negative balance and the rep said it was a glitch in their computer system. When I refinanced they gave me the new loan minus the existing balance of $100.00. I paid my loan off in full on -/-/2016. I recieved comformation my loan was paid off and then on -/-/2016 they said I owed - due to a " returned payment '' on -/-/ |
Risecredit, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect October 29, 2016 - I received a loan of $3500.00 from Rise Credit 3 months ago during which time the company never advertised the loan as a payday loan. I had an installment agreement and the payments were scheduled to be automatically deducted from my bank account at the end of each month. I began to review my balance on my account after payments and noticed my balance actually increased by the end of each week. I recently contacted a representative at Rise Credit and was informed the " loan '' accrues interest on a daily basis and that a majority of my monthly payments was actually being used to pay accrued ... |
Risecredit, LLC Payday loan can't contact lender can't contact lender July 26, 2016 - Despite my repeated requests for them to desist, RISE Credit persistently email me with offers of loans which I do not want and for which I do not qualify. I am a - -, living in the - and ineligible for a short-term US dollar loan from a company in Texas. Despite pointing this out to them, they persist in filling may inbox with daily offers of loans.... |
Risecredit, LLC Payday loan can't contact lender can't contact lender June 5, 2016 - missed second payment sent email and called trying to work deal they do n't call email or respond back ca n't make payment because I ca n't log on to account it wo n't work they keep changing terms on site... |
Risecredit, LLC Consumer Loan shopping for a loan or lease May 27, 2016 - I wanted to take a loan to fix my car from an online source called rise credit. I knew that the Apr. Is extremely high so I wanted to pay it back in 3 months instead of the 16 month schedule they offered. How ever, I still was being cautious and wanted to know what exactly would be due in total if it was only 3 months of interest. They explained that the interest will vary depending on the principle Balance and they would n't be able to determine how much would be left on the principle. I spoke to - different agents and both gave me vague and round about answers and really were pushing me t... |
Risecredit, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect May 6, 2016 - Outrageous interest rates and unmanageable payments not ONCE a month but TWICE!! Their goal is to keep you in debt, the payments are so high you ca n't afford extra payments!!! They claim interest rate goes down but absolutely not true!!! - for a - loan for - month all interest! Have made numerous attempts to settle and have been ignored! ... |
Risecredit, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect May 6, 2016 - - payments every month not -! Impossible to pay off with rise credit. Have made numerous attempts to contact them regarding settlement and have been ignored. Payments were always processed a day before the due date. The loan Sharks should be outlawed. They claim interest rate goes down- not true at all ... |
Risecredit, LLC Consumer Loan taking out the loan or lease April 29, 2016 - I took out a loan with rise credit in the amount of $2600.00. I had made a payment in - and was planning on making my payment when I had another paycheck coming in. After only 60 days Rise Credit underhandedly charged off my account and sold it to a debt collector. I tried calling them and emailing them to set up payments. They refused to take a payment under a non-charged off status. This company illegally and underhandedly sold my debt and collected a profit from selling this to another company by a difference of $1000.00. They are doing this to everyone and it needs to stop, profitee... |
Risecredit, LLC Consumer Loan taking out the loan or lease April 19, 2016 - I applied for a loan with Rise Credit on -/-/16 and was denied for the following reason : Fraudulentactivityassociatedwithapplication. I called and spoke to a supervisor who was not helpful and was agreeing with the denial reason, there was no false or fraudulent information provided. This either gets resolved or i involve a lawyer with a class action lawsuit for discrimination, falsification, and defamation of character. ... |
Risecredit, LLC Consumer Loan managing the loan or lease April 16, 2016 - This is my third complaint against Elevate ( Rise Credit ). First, was a complaint regarding the violation of Alabama usury law and that consumer had paid in full. Second, Elevate knowingly placed a bogus 30-day late on my credit report and - verified as accurate. In the meantime, consumer received notice from Elevate ( RiseCredit ) that account had been charged off and not paid in full. Third ( this complaint ), Elevate has placed a bogus balance on my - credit report in which - verified, immediately, via phone dispute. Consumer demanded another dispute. This company keeps playing ga... |
Risecredit, LLC Consumer Loan problems when you are unable to pay April 12, 2016 - I have - company 's rise and -, - that have been sold to another lender and a couple with late payments that is over 7 years old ... |
Risecredit, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect March 29, 2016 - I signed an on line contract for a - loan ( I live in the State of Illinois ) the loan is for - payments in the amount of - --98.4 % interest rate. The loan started in - - - and I have made 7 payments, sometimes paying before the due date and extra. The company has taken all of the payments except for approx. - and has applied it to interest. I was not aware that this was illegal in Illinois and that the max pay day loan is for 6 mos. I tried to speak with them to change my contract per IL law and they refused. My last loan payment is due in - - please help ... |
Risecredit, LLC Consumer Loan taking out the loan or lease March 29, 2016 - I submitted an application for a loan at rise credit on Friday the - of - was approved in regards to waiting proof of income in which I also submitted on Friday the - of - and again on Monday the - of -. I 'm filing this complaint against the company because they advertise if approved the money would be into my account as early as the next business day and today is the - of - and the money has not been deposited into my account yet nor have I had the opportunity to complete the final steps of my application. This, I believe is false advertisement. ( See attached documen... |
Risecredit, LLC Payday loan received a loan i didn't apply for received a loan i didn't apply for March 22, 2016 - I believe Rise is a payday loan co and as I am checking my credit report I see Rise on my credit report and I have never applied for a payday loan at Rise. I have been having lots of problems with my ex-spouse which whom I divorced in 2006. I am more than certain he is the one applying without my consent. ... |
Risecredit, LLC Consumer Loan managing the loan or lease March 15, 2016 - Payment is processed the day before due date. ... |
Risecredit, LLC Consumer Loan shopping for a loan or lease March 11, 2016 - Rise Credit - has put - hard inquiries on my credit report. Firstly, this is more than anticipated, and secondly, I was under the impression that these would be soft pulls - the excessive hard pulls are having a huge impact on my credit score and are keeping me from refinancing my home. Please assist me in removing these. ... |
Risecredit, LLC Consumer Loan problems when you are unable to pay March 1, 2016 - I applied for an installment loan through Rise credit when I was in a desperate financial situation and I am unable to pay back the loan in full. ... |
Risecredit, LLC Payday loan applied for loan/did not receive money applied for loan/did not receive money January 28, 2016 - I was getting a mail information to get a loan, and I was applying for that, but I changed my mind due to high APR. i never received any money, but they were keep calling me at home and on my cellphones and every time i was trying to pick it up, it gets cut off. I find out that the person who was applying was using my name as an email -- which was not my email address. ... |
Risecredit, LLC Consumer Loan managing the loan or lease January 19, 2016 - I took a loan for - and I 've made over - payments for each month, and I 'm still owing - after making payments totaling - after 3 months. I 've made - payments since the middle of - -, -. They have me schedule to pay the loan in - -, but since I 'm sending extra they now have move the payoff day to - - instead of - -. With the payments I have schedule their going to earn over - extra in fees and interest for a loan to be paid off in less then a year. The name of the company is Rise - from of the Internet. ... |
Risecredit, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect January 17, 2016 - This company agreed to settle this usury interest rate account for $1400.00, I have paid - - -, - - -, and - - - $500.00 on the settlement amount, my credit report says I owe them $4700.00 on a $3500.00 account, I paid them $2700.00 on this account before my income was dramatically reduced, I have sent them $500.00 on this settlement amount on this account -. Please have them update my account as paid in full. I am a - - - -. ... |
Risecredit, LLC Consumer Loan taking out the loan or lease January 7, 2016 - Rise Credit has sent me special offers in the mail, so I decided to apply for the loan. When I applied I got the response and they said they denied it because of fraudulent activity in the application. I decided to check the phone numbers out and the address out and it does n't match up. The phone number associated with Rise is registered to a female in -, Fl. The address and the number I was given to call is listed in -, SC. After searching there is no address listed in -, SC for - - - -, -. The fax number is a fax number listed to an address in - -, Tx. If you w... |
Risecredit, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect January 6, 2016 - The company deducts interest from partial principal payments when paying scheduled installment payments. The company does not have a means for consumers to make payments to principal balance only. The company does not honor its loan agreement. The loan agreement clearly states partial principal payments will not incurred interest ... .Please see attached loan agreement ... |
Risecredit, LLC Consumer Loan problems when you are unable to pay December 15, 2015 - The loan was originally taken out with payments scheduled on alternating Fridays. My pay dates and then employers ( and consequently paydates ) changed and I fell behind. They told me they could not change the dates. I receive several calls a day from them. On - I made a payment in the amount of $500.00, which did not bring my account current. I told them I would not be able to make additional payments until - but understood that I would receive calls daily as I was still past due. On - I spoke with a representative and let them know that I could not make the payment until -, but... |
Risecredit, LLC Debt collection communication tactics frequent or repeated calls November 21, 2015 - This company is calling me 4-5 times per day. They have gotten me in trouble at my job for calling. I have explained to them the circumstances and that I would be unable to make a payment for the next two months. I explained that after two months, it 'd be no problem. I have begged repeatedly for them to stop calling me. They have told me they have the legal right to call as many times per day as they want to if I do not pay them the money owed. My payment was due less than two weeks ago. I have spent a minimum of 30+ minutes a day explaining the situation over and over again. I literally do n... |
Risecredit, LLC Payday loan applied for loan/did not receive money applied for loan/did not receive money November 13, 2015 - I have gone on line to tried to get a loan from a company called Rise and the last time I tried to appy for a loan from this company the letter stated that fraud is on my record.I immediately called this company and was told that this information could n't be discussed over the telephone.I 'm very concerned about this situation because in 2004 MY previousdriver license information was used fraudulately in this women opening a bank account in my name.This is my email account -- ... |
Risecredit, LLC Consumer Loan managing the loan or lease managing the loan or lease November 2, 2015 - This loan was taken out in - of 2015 from Rise Credit, in - of 2015 I was given I/U ( individual unemployability ) from the VA. I called Rise Credit they said as long as I had some type of income this loan would continue. I have made - payments on this loan and now I owe more than I originally took out. I have called - times and given the same lie. That when the next payment came out my balance would be lower. That has n't happened yet. My payments are $530.00 per month, my original loan was for $2200.00. I have paid back $2600.00. I believe that is enough of payments althoug... |
Risecredit, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect October 28, 2015 - I have had a loan with Rise Credit for over a year now, they meet every criteria of being a predatory lender. Each time I pay it off I am forced to take out another because the interest and fees of the last loan left me unable to pay my normal expenses. Out of a $ - monthly payment only about $50.00 goes to principal, I end up paying over triple the amount I originally received by the time the loan is paid off. Since this is an internet company I do n't think they are regulated and I believe they break Federal and Ohio Consumer Lending laws. I selected that I initiated contact but actuall... |
Risecredit, LLC Bank account or service account opening, closing, or management October 20, 2015 - I viewed my credit report and find a lender " Rise '' on my report. My identity was compromised through -. All Clear ( credit protection ) called to let me know " Rise '' was inquiring about my credit. I called " Rise '' and they said they are an on line company from Texas. I did not apply for a loan. The loan was denied due to some information not measuring up. This is a Hard Inquiry on my credit. I need to have it removed. ... |
Risecredit, LLC Debt collection communication tactics frequent or repeated calls October 19, 2015 - I tried to get them to work with me during an unexpected financial hardship. I explained to them the current situation and when it would be resolved by. I also have been making payments even though the company refuses to extend the term of the contract out and make the payments more manageable for me. I also told them I would call them in a few days and let them know if I would be able to make an extra payment. Even though I am doing everything I possibly can to make payments, I was told that my account would be charged off on - -. And my phone rings off the hook every hour non-stop, eve... |
Risecredit, LLC Debt collection communication tactics frequent or repeated calls October 5, 2015 - They call way too often, even after we advise them when we are going to pay them. ... |
Risecredit, LLC Consumer loan managing the loan or lease September 28, 2015 - I have a loan from RISE credit. I have paid $4600.00 in 10 months and they have only applied $580.00 towards the principal balance so far. This feels like - to me. Please help! thanks ... |
Risecredit, LLC Debt collection false statements or representation attempted to collect wrong amount September 18, 2015 - My - year old mother was solicited by a predatory lender, RISE for a personal loan. She agreed to a $1300.00 loan but was told the California law stated the minimum loan amount was $2600.00. Her interest rate is 125 %, how is this legal? She is on a fixed income and RISE has set up an auto pay with her checking account with a monthly payment of $470.00. No income documentation was required from RISE to determine her ability to repay the loan. How is this legal? This is elder abuse! Please shut this company down ... |
Risecredit, LLC Consumer loan managing the loan or lease September 14, 2015 - Rise Credit Financial ( also known as - -, - - ) is refusing to work with me in extending payment plans and being deceitful in not explaining the interest rate up front. I was told originally that this was not a payday loan but an installment loan with low interest rates. I was not made aware of of the high interest rate of 98.71 % until after I signed the loan documents. My maturity date is -/-/- with a total of $8200.00 to be paid in full once this loan matures. I currently pay $ - monthly on a $4000.00 loan. I have made five payments and my current principal is $390... |
Risecredit, LLC Debt collection false statements or representation attempted to collect wrong amount July 2, 2015 - My Bottomline figure on my loan amounted owed is going up instead of down why? I am paying triple time and these folks are cashing in quicker then my Bottomline figure should be going down even quicker. That figure is going up. I seen well before I decided to step into these people offers something is a miss. First off this debtor stated they gain 200 % profit on that money. Second if this is allowed, why do you folks allow such practice? Finally, I will also suspect a change of hands in finance institutions as a form of power gain. This means my credit is out in the open for any type of preda... |
Risecredit, LLC Payday loan charged fees or interest i didn't expect June 23, 2015 - Took out loan through Rise - was advertised as a loan to help boost credit and get back to responsible borrowing. Used as consolidation - took out - -/-/2014, now it is showing as owing - I contacted lender multiple times asking for reduced payments, and payment arrangments, with no response. It is now charged off and with a collection agency.... |
Risecredit, LLC Debt collection improper contact or sharing of info contacted employer after asked not to June 14, 2015 - Rise Credit, which is the company I acquired this loan from has been harassing me for almost three weeks now. I took out a small loan of $-, after the interest the total payoff is almost $-I have only missed - payment, after almost - on time payments and ever since the missed payment they have been calling me non stop, almost - times a day between my personal phone and work phone, which they were told they are not allowed to call.My work has logs of the number calling, they call about - an hour and when we pick up they don't say anything and hang up.... |
Risecredit, LLC Consumer loan problems when you are unable to pay June 9, 2015 - My personal checking account I had linked to my Rise Credit account for - payments was Hacked '' into online and Rise Credit failed to/would n't update my new banking information so I could make payments and ultimately charged '' the account off when I was fully in contact with them and ultimately paid the full balance to include interest. Due to this my credit score dropped over - points and this was 100 % unnecessary ... |
Risecredit, LLC Consumer loan taking out the loan or lease June 5, 2015 - They were suppose to put $190.00 in my account, instead they took - out. Its been a week, the conferenced call my and it has been - days and they ca n't tell me when they will put the money back in. When I told them I was going to report them they said that they will note it. Now they are going to charge me interest on something I do n't have. They say they will cover my nsf fees, but that does n't help the stress of explaining to my creditors what happened. This has been a very - situation and they do n't care. ... |
Risecredit, LLC Consumer loan managing the loan or lease May 5, 2015 - I needed monies for vacation and applied for what I thought was a simple $2600.00 loan from a Company that claimed to help those with less than perfect credit a way to reestablish their credit through taking a loan out with their company. Apparently I did not understand their requirements for payback as they are charging me over $6000.00 interest on a simple loan for only $2600.00 ... ..they charge me approx. $500.00 every month and they will continue to charge me for - payments. I took out the loan -/-/- and the payments are scheduled thru -/-/-. In total I will have paye... |
Risecredit, LLC Debt collection communication tactics frequent or repeated calls April 22, 2015 - Debt collector calls me - after another - another and call my work phone to continuously. I ca n't take personal calls at work so I pick up and hang up right away. I 'm afraid of this continues im going to get fired. ... |
Risecredit, LLC Payday loan charged fees or interest i didn't expect April 21, 2015 - She was facing financial hardships due to her husband losing his job. Their family was losing their home and they were filing for bankruptcy. In search of a way to stabilize their finances she turned to payday lending. She took out a loan with online lender RISE for $4000.00 about a year and a half ago and makes payments of $210.00 every - weeks. The majority of her payments to RISE go toward interest and she stills owes the lender $3800.00. The high interest and frequent payments have made it difficult for her to pay this loan without taking out another to help cope with the financia... |
Risecredit, LLC Payday loan charged fees or interest i didn't expect April 21, 2015 - Making ends meet was becoming a difficult task for her. When she searched for a way to cover her basic living expenses such as bills, rent, school, and food, she found the online lender RISE. At - she took out a $500.00 loan. She was able to steadily pay back the loan, but it was not enough and the added expenses of that loan resulted in her returning for a - loan in - of 2014. This time around she borrowed $3000.00 from RISE. She paid the lender $280.00 every - weeks, and the nearly $600.00 a month was a big burden for her. She found herself falling behind on bills and ren... |
Risecredit, LLC Payday loan charged fees or interest i didn't expect April 3, 2015 - I PAID $99.00 MONEY ORDER ON-. $98.00 WAS TAKEN OUT OF MY ACCOUNT ON - -. $98.00 WAS TAKEN OUT OF MY ACCOUNT- - AND - -. $98.00 WAS TAKEN OUT OF MY ACCOUNT -/-/-. MY ACCOUNT # WITH RISE -. RISE HAS PUT SOMETHING ON MY ACCOUNT WHERE I CAN NOT WRITE CHECKS OR CONDUCT ANY FINANCIAL BUSINESS. ... |
Risecredit, LLC Debt collection communication tactics frequent or repeated calls April 2, 2015 - They keep calling me all day long every hour or - for the last - or - weeks. They have called my job and I have told them not allowed to have personal calls. Have also emailed - and tried to make arrangements still continue to call me. And they have called a couple of my friends more than once that may have been listed as references on application. I feel like I am being harrassed and no wmy friends are being harressed too. ... |
Risecredit, LLC Debt collection communication tactics frequent or repeated calls April 2, 2015 - My mother received a call asking for me. As she lives with me, she gave me the phone. The person I spoke to advised they were calling about a loan that had been turned over to them. As I had no knowledge of this, I asked them to send me information they in fact own the debt in question and I will handle it then. The agent said they had sent me - letters, to which I responded I had n't received anything from them. The person then said they were going to mark my account as 'refused to pay '. I advised them I never said I had refused to pay ; I just wanted verification. ... |
Risecredit, LLC Consumer loan managing the loan or lease March 31, 2015 - - - - -, SC - CreditRE : Letter of Intent to SueTo Whom It May Concern : This letter serves as the formal notice of my intent to file a lawsuit against - - - for $20000.00 as a result of violations of FDCPA 813. Civil liability [ 15 USC 1692k ], FCRA [ Title 15 United States Code Section 1681 ], TCPA [ 47 U.S.C. 227 ]. In - I contacted Rise Credit in regards to a fraudulent inquiry on my credit at which time I advised your company of the fraud and requested the inquiry removed. I received no response no justification via permissible purpose. I the realized in the m... |
Risecredit, LLC Debt collection improper contact or sharing of info contacted employer after asked not to March 23, 2015 - Screaming at my Manager and sharing informationCalled them names and Hangup every time, Calling my family members and asking for me saying is about credit debt ... |