Resources for resolving common issues with First Hawaiian Bank products and services
You can reduce the number of unwanted calls from First Hawaiian Bank you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
First Hawaiian Bank Credit card transaction issue February 12, 2017 - In - 2016 called First Hawaiian Bank 's Consumer Service to let them know about a fraudulent charge on my credit card. The representative said she would reverse the charge and told me the balance I owed which I paid. This same fraudulent charge appeared back on my next statement so I wrote a letter regarding such to - - the Ops Mgr. He says that I should have placed my complaint in writing and that the time to do so had Expired. To me this is disingenuous and hypocritical. My response is that their Customer Service representative led me to believe that the problem had been resolved. T... |
First Hawaiian Bank Bank account or service account opening, closing, or management October 27, 2016 - I was in the -, so I opened a checking and savings account at First Hawaiian Bank. I maintained the account for about - years, with periodic deposits and withdrawals. We left - because of a - move, and I did n't close the account. It had about $400.00 or $500.00 in it, and I had an auto loan through the bank, so I kept the account open when we moved. I did n't touch the account for a while, and when I tried to login to the account, I could n't access it/retrieve my account number. My mistake was that I connected the account to a - email address, so I had no way of retrieving... |
First Hawaiian Bank Bank account or service making/receiving payments, sending money August 26, 2016 - On - - 2016 on the - the gentlemen .... wrote a check to me for the sum of $800.00 and signed the check and handed it to me both the two of us have the same Bank First Hawaiian Bank and my branch is in - his branche is in - when he signed and dated the check and handed it to me he stated that he had just switched banks his Branch used to be in - and now he 's in - he mentioned to me that the check would not be good until after the first of the month he has written me checks just like this in the past and I proceeded to call the bank several times to check and see if the ... |
First Hawaiian Bank Money transfers fraud or scam July 22, 2016 - I paid by bank wire transfer on -/-/- to purchase a - - - - Custom guitar and received via United States Postal Service, a - scale - Melody Maker guitar instead. - - ( - are sellers aka - - ) admitted the guitar sent was wrong & said he would correct the mistake but never did. I expected to received the guitar I contracted for ( - - - - Custom with original hard case ). I received a different and inferior guitar in quality and monetary value.... |
First Hawaiian Bank Credit card rewards July 21, 2016 - First Hawaiian Bank offered a sign-up bonus for their - - credit card. The terms & conditions require $1500.00 purchase spending within the first three months of account opening. Timeline of events : Applied for FHB - - - online on -/-/2016 via email titled " Start here for mighty value. '' from -- also dated -/-/2016. Approved for $ - limit on -/-/2016. Requested credit limit decrease to $ - -/-/-. Received - - award miles on -/-/2016. This was the last day of the first statement period. Sometime around -/-/--/-/-... |
First Hawaiian Bank Consumer Loan taking out the loan or lease April 17, 2016 - We took out a loan with First Hawaiian Bank for 36 months. Because we paid monthly onetime periodically we were offered a deferred payment option as a gift for paying on time. Particularly this was given around -. This was promoted as a good opportunity for the customer but as it turned out this was a tactic for the bank to charge us another year of payments and thereby charge another $ - thereafter because they charged interest everyday on the balance when deferment was offered. This is a deceptive business practice whereby the bank gives the impression the payment will be collected at ... |
First Hawaiian Bank Bank account or service deposits and withdrawals March 10, 2016 - This is in regards to case -. I 'm fighting First Hawaiian Bank, they are looking for unjust compensation for a mistake one of their younger representatives made by releasing to me money from an uncleared check. A check that totaled $2600.00. The FHB policy states that I should have only been given $200.00 of the $2600.00 until the check had cleared. It never did, but that did n't stop their unprofessional and obviously unaware staff from releasing to me ALL the money THE DAY OF. It also seems that the ambassador FHB had chosen to dispute my last response on the CFPB website had n't d... |
First Hawaiian Bank Consumer loan taking out the loan or lease August 29, 2015 - Hello my name is - -, I am an authorized user to speak with. My partner - - is being harassed, threatened about a fraudulent debt. - is an - in the United States -. -/-/- was to be his last payment of $450.00. First Hawaiian Bank if accusing him now of owing an additional $1600.00 due to late fees & interest accrued on those late fees and if he did not pay in full they would tow the car on -/-/-. He was offered a deal '' that he must now agree to pay $450.00 per month until -/-/-. We have proof via - & - stating that since -/-/- he has paid... |
First Hawaiian Bank Bank account or service deposits and withdrawals August 22, 2015 - I have had a pending issue with First Hawaiian Bank, regarding a scam that took place. In the previous complaint i filed it goes into more detail. I was given a fraudulent check in which i deposited $2600.00 into the bank. The next day, even though the check had n't been cleared, i was allowed to withdraw half of the money. First Hawaiian Banks policies state that until the check has cleared, only $200.00 would become available to me next day. Yet, I was able to withdraw more than stated amount. This is an excerpt from First Hawaiian Banks website on their policies for depositing checks. Q... |
First Hawaiian Bank Bank account or service deposits and withdrawals May 26, 2015 - I was the victim of a scam recently, I 've had my account at First Hawaiian Bank for less than a year and I 've never had too much money in it as I am only - and just making my way in life. I was sent a fraudulent check by someone I thought I could trust for $2600.00 which I deposited into my account via teller. I was instructed to use this money for an employer who would be moving in to my area to get his apartment ready for him and his family. I was told the funds from the check would be immediately available the day after. I withdrew $2200.00 the next morning and sent it to who I was... |