First Hawaiian Bank Bank Account Or Service Complaint

Checking account Deposits and withdrawals

First Hawaiian Bank Bank account or service department,

Checking account Deposits and withdrawals Hawaii

I was the victim of a scam recently, I 've had my account at First Hawaiian Bank for less than a year and I 've never had too much money in it as I am only - and just making my way in life. I was sent a fraudulent check by someone I thought I could trust for $2600.00 which I deposited into my account via teller. I was instructed to use this money for an employer who would be moving in to my area to get his apartment ready for him and his family. I was told the funds from the check would be immediately available the day after. I withdrew $2200.00 the next morning and sent it to who I was told was my employers landlord and agent. '' I became suspicious of him when he became exceedingly demanding and I told him I would n't continue until he arrived, this only enraged him and he threatened to call the authorities on me and said I was trying to take advantage of someone who was deaf. Out of fear I withdrew the rest of the money $380.00 to be done with it and sent it to the same person. Days later I receive a call from my bank telling me my check had bounced. But I had already sent this guy money! I just do n't understand how the bank can give me a loan, which is what they did, without my knowledge or agreeing! I feel cheated by my bank for not protecting me, not only has this left me with a big debt on my shoulders but it 's emotionally tolling.

First Hawaiian Bank customer in Hawaii
May 26, 2015

* Source: CFPB Complaint Database

First Hawaiian Bank response to complaint:
Closed with explanation

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