Arbitration Review

Review and analysis of over 261 consumer complaints

Best Arbitration Companies

GE Capital Retail
Wells Fargo
Bank of America
Citibank
Amex
Discover
Capital One

Worst Arbitration Companies

TD Bank
JPMorgan Chase
Capital One
Discover
Amex
Citibank
Bank of America

Most Arbitration Complaints

CompanyComplaints
Citibank 41
Capital One 34
Bank of America 30
JPMorgan Chase 29
Amex 22

History Arbitration Complaints

New Arbitration Consumer Complaints


Citibank Credit card arbitration

April 7, 2017 - I received a check in the mail from Macy 's for $25.00. Attached to the check is a letter stating that it was discovered a credit is due to my account. It states, " However, given the current status of this account we are providing a refund of $25.00. '' I am unsure what that means. Do they actually owe a larger amount but have decided the status of my account dictates a lower settlement? In the attached letter they provide a tracking number and contact phone number. I contacted the number listed on the letter to inquire. They instructed me to call Macy 's with questions. Macy 's claim...

Read more

Citibank Credit card arbitration

April 3, 2017 - On -/-/- I contacted -, T- - at approximately - which Texas is behind me I believe 2 hours or so. I spoke with - about an - - -. Order of process : -/-/- - agreed to $650.00 for - liter with - miles and $200.00 for shipping totaling $850.00 paid by Credit Card Citi - Should either be shipped out Friday the - or Monday the -/-/-. Currently waiting for email reply with receipt and bol or tracking number. By -/-/- I still had not received any confirmation email of any kind. No receipt, tracking or BOL. So I tried to call - and o...

Read more

Citibank Credit card arbitration

February 10, 2017 - I canceled a previously booked room in - - more then 45 days before arrival. The company - - - tried to say it was not refundable even thought they advertise full refund if cancelled more then 45 days in advance. Citibank originaly credited my account after I filled a dispute with them on the charges. Then - - - sent them paperwork telling lies. I sent Citibank supporting documents showing the lies and they contacted - - -. Since they never responded back Citibank closed the case with me not recieving any refund....

Read more

Synchrony Financial Credit card arbitration

January 30, 2017 - i was in need of dental work my credit is not that good so i was offered care credit they gave me the credit, but i only had 12 months to pay it off, every time i had more work done they did not extend the grace period it was added to the bill making it to expensive to pay off. they are crooks i called them they do not care...

Read more

BB&T Financial Credit card arbitration

January 30, 2017 - - - - - BB & T Arbitration Administrator Legal Department - , - - RE : Notice of intent to enter into dispute by mediation administered by the - under its Commercial Mediation Procedures before resorting to arbitration, litigation, or some other dispute resolution procedure. Upon information and belief BB & T has determined to close my - cash back visa card account # -. I demand the full amount ( $2000.00 ) rewards balance due to vest on the one year anniversary of the card opening. These cash back rewards funds were earned and rightfully owed to me. It is c...

Read more

Wells Fargo & Company Credit card arbitration

January 28, 2017 - I was recently granted a divorce from my husband. The court ruled that he was liable for all outstanding debts on a Master Card with Wells Fargo. I contacted Wells Fargo to have my name taken off of the account and to notify them that my husband was liable for paying off the balance due on the card. I sent them a copy of the decree of the divorce. I made several phone calls to Wells Fargo. I went to a local bank and pleaded my case. I was told Wells Fargo does not honor divorce decrees and that they are holding me responsible for the outstanding balance along with my husband. My husband is the...

Read more

Citibank Credit card arbitration

January 28, 2017 - I disputed a $240.00 double charge, and provided evidence of the mistake. After a month long investigation, Citi bank credited me $9.00. No explanation why, and when I call they told me they could not reveal how they got to that number. Not using them any more...

Read more

Capital One Credit card arbitration

December 16, 2016 - I am writing to inform the Consumer Financial Protection Bureau of discrimination on the part of Capital One. Their company can and will remove derogatory information, which is accurate, from consumer credit files. I am aware of several people who have had success submitting goodwill requests to their executive office. They have gotten late payments, even charge offs removed from their credit files. If Capital One denies this occurred, or that it continues to occur, I would be happy to provide documentation showing that it did and does. For some people, present company included, Capital One wi...

Read more

Discover Credit card arbitration

December 11, 2016 - I am getting ready to retain an attorney so that I can take legal action against Discover Financial Services. Dealing with this company has been nothing short of a nightmare, but I 'm going to give them - final chance to resolve this matter to my satisfaction. That is what I 'm hoping to accomplish with the help of the Consumer Financial Protection Bureau. If Discover Financial Services is still unwilling to help me, I will contact my legal counsel to file the lawsuit. In -, Discover Financial Services became aware that I was disputing the account ending in -. However, they did not ...

Read more

Citibank Credit card arbitration

December 7, 2016 - Citibank sent me 2 letters of new terms for 2 accounts ( accts - and - ) which have been closed for over 5 years. I did not receive letters for my 2 active accounts ( accts - and - ). Part of the new terms were that my accounts would be subject to arbitration. I found it unusual not receive letters for all of my accounts. I could reject arbitration by sending a letter stating my rejection. I sent a blanket letter for all Citibank accounts. I received 1 letter acknowledging my rejection for a " closed '' account ( - ). I also received a letter stating that Citibank was rejecting ...

Read more

Amex Credit card arbitration

November 8, 2016 - I requested a mediator from American Express - months ago regarding them removing - points from my account, unlawfully and against their own terms and conditions. I have not been granted a mediator, and I am considering taking personal legal action. I expect a mediator to review my account and the paper claim I submitted to you guys 2 months ago. I expect this to happen in an appropriate timeframe and I expect a call back from someone on this letting me know that the mediator is working on it and a realistic timeframe. Keep in mind I have already been waiting 2 months. this is unaccep...

Read more

Citibank Credit card arbitration

November 7, 2016 - i contacted the company related to moving some of my personal items from -, - to - -. Initially there were 10 medium boxes, i cabinet, 10 dining chairs, 1 dining table and 2 coffee tables. The quote given to me was for $1700.00 and i was to pay $600.00 which i did. A few more items were added and the estimate went up $2100.00 and the down payment increased to $850.00. I paid the differential in the downpayment of $250.00 for a total payment of $850.00. On the pick up date the driver refused to honor the contract and stated that it would cost nearly $5500.00 to move th...

Read more

GreenSky Trade Credit, LLC Credit card arbitration

October 19, 2016 - Green Sky fraudulently opened and charged a closed account. Please reference File number -, Green Sky admitted error and credited my account. the account. I received a letter today that they without permission opened the account and charge me -. Please contact me regarding resolving this issue, - - -...

Read more

Barclays PLC Credit card arbitration

October 3, 2016 - I went on a cruise with a friends family, we applied for credit cards onboard the ship. The whole cabins charges were billed to my credit card. When I received the bill I contacted carnival and they sent me a document that I have attached, which clearly states I am not responsible for any of these charges. At the bottom it says there is an asterisk mark placed beside the responsible party, which you will notice is not me. There is only one charge on my folio card that was automatically put on there for $48.00 for service gratuity.. every card was charged this. They put the charges on the wro...

Read more

Synchrony Financial Credit card arbitration

August 29, 2016 - I have an American Eagle credit card. I have been locked out online. I ca n't get in touch with a person to help me. I know I owe something but I ca n't verify the charges to pay. I called the woman who spoke with me kept interrupting me and hung up on me. I have not gotten anything in the mail. I have not received anything. I do n't know what 's going on. No mail, no calls, no email. I need to speak to someone to find out what is going on....

Read more

Citibank Credit card arbitration

August 26, 2016 - My credit card company will not acknowledge payments I have made and will not refund my payment. I have sent proof of payment several times but they keep imposing late charges on debt I have paid and do not owe....

Read more

Capital One Credit card arbitration

August 22, 2016 - I have an account with Capital One and have never been late or missed a payment. For a while I had been making the minimum payment due and I applied for a credit line increase last year and was turned down because I was only making the minimum payment due even though I had never been late or missed a payment. -/-/- I stopped using the account so I would not be at the maximum limited and increased my payment from - - to -. On or around -/-/- I applied again for an increase and was denied again, this time because my average payment has been to low. I feel like they are not tre...

Read more

Citibank Credit card arbitration

August 20, 2016 - Dear Sir or Madam, I was informed that my accounts were closed after fraud investigation. No representative was able to tell me why, only few vague suggestions. It shocked and frustrated me the way your fraud department handled this issue and just closed both of my accounts without explanations or without even contacting me for supporting documents regarding disputes that were previously resolved in my favor ( see letter attached ) I contacted fraud department and they advised me to contact the office of the President because they could n't resolve this issue and they were n't even sure why my...

Read more

Citibank Credit card arbitration

August 20, 2016 - Dear sir or madam, On - - I was advised that - of my CITI credit cards were closed. No representative from CITI bank was able to explain why. Only - ( out of - ) supervisor vaguely suggested that this could be due to an ongoing dispute and fraud department closed my account after an ongoing investigation. I sent this letter to CITI but no answer Dear Sir or Madam, I was informed that my accounts were closed after fraud investigation. No representative was able to tell me why, only few vague suggestions. It shocked and frustrated me the way your fraud department handled this issu...

Read more

Citibank Credit card arbitration

August 19, 2016 - I received a Costco-branded Citi-issued visa card as part of my membership, Costco having changed its affiliation from - to Citi-visa. Upon receipt of the documentation, I immediately sent Citi on - -, - a letter seeking to opt out of the mandatory requirement that all disputes be submitted to binding arbitration. When I received the actual credit card, I reached out to the Citi-Visa representatives to seek confirmation that my opt-out letter was received and acknowledged. I did this because of any earlier issue in - wherein Citi failed to acknowledge an opt-out of binding arbit...

Read more

Discover Credit card arbitration

August 9, 2016 - - - - - - -, -. sent me a letter that they had been retained by Discover card notice of opportunity to contact within 30 days to dispute the debt, and a statement they are a debt collector. The letter was delivered uncertified. I responded on -/-/2015. In that letter, I asked - - - - - -, -. to validate the date. The letter stated to respond to a specific Notary Public who would verify and validate receipt of said validation within 30 days. The letter was sent by certified mail and received by - - - - - -, -. on -/-/201...

Read more

Amex Credit card arbitration

August 1, 2016 - My complaint is against American Express. My name is - -, my phone number is -. We purchased some jewelry while on vacation, on a cruise. We payed $ - for the jewelry with our American Express card and the jewelry turned out to be fake. So we had an official appraisal done by a - - - $200.00. American Express denied our claim. We believe American Express knowingly does business with these types of vendors. We tried for six months to resolve this with them. This is why we want to file this complaint against them. We have all documentation and proof the we can provide to y...

Read more

UBS Bank Credit card arbitration

July 26, 2016 - On - -, -, I rented a car for use in -, -, from - via my - membership. I declined insurance with the belief that my visa card covered any accident liability. Unfortunately, I found out when I filed an insurance claim that visa does not cover car rental damage in -, along with - other countries. If I would have known about this, I would have have purchased car insurance. I am an informed consumer, and I do not bet. I would never drive a car without insurance, in fact, it is probably illegal, and - should have not rented me a car without insurance. I feel that t...

Read more

Barclays PLC Credit card arbitration

July 4, 2016 - My - - - - Credit Card was recently changed to a - Card from Barcalycard and I was required to sign a contract with a FORCED ARBITRATION CLAUSE if I wanted the credit card. I sent them a letter asking to opt out and still get the credit card, but never heard back. This violates my rights by blocking me from suing if there 's a dispute. Also, there 's no right of appeal, no public record, no requirement to follow established law. It 's a consumer ripoff! Please stop this and enact rules to end this practice. Thank you. I look forward to hearing from you....

Read more

PayPal Holdings, Inc. Credit card arbitration

June 28, 2016 - I was given promotional 0 % rates with deferred interest if paid within 6 months on multiple purchases with PayPal Credit. An amount of $810.00 needed to be paid by - -, 2016 to avoid the deferred interest of $120.00. Unfortunately I became quite sick -/-/- and made the mistake of not making the payment due on - - to avoid the deferred interest. I made the payment of $810.00 - -, 2016 when I realized I had forgot to ma me the payment. I check the most recent statement and notice they had charged me the $120.00 in deferred interest. I called and spoke to a supervi...

Read more

JPMorgan Chase & Co. Credit card arbitration

June 16, 2016 - To Whom It May Concern ; My name is - - -, I am a - - Veteran with an -. I am writing to formally make a complaint agains Chase Credit Card Services for pulling my credit and not approving me on the initial applications due to a human negligence of Chase Behave, and for pulling my credit for a second time without my consent and approving a credit card that I never applied for. I summited a credit card application for a CHASE SAPPHIRE Visa signature credit card on - -, 2016, Reference number : -. On - -, I received on the mail the letter from the Chase - ...

Read more

Barclays PLC Credit card arbitration

June 13, 2016 - Barclay arrival - card cancelled card with no reason and took over - - points ... Is this legal? ...

Read more

JPMorgan Chase & Co. Credit card arbitration

May 23, 2016 - I have purchased many items from - on my Chase credit card. Many items are defective or fraudulently described or I have been overchargedor charged for items I did not order. Chase VISA has not been helping...

Read more

Citibank Credit card arbitration

May 22, 2016 - 1. Citi bank miscalculate interest charge. 2. They did not call on any law regulation only to avoid audit. 3. I did try several times to solve this problem in direct contact. They respond very clever, general answer without any exact proof or support. They apply deferral interest to the current balance and after that calculate minimum payment. With this method Citi bank on very clever way count interest on interest. Deferral interest has to be recorded and calculate separate not to be add to current balance until the end of deferral period and after that add to current balance. ...

Read more

Amex Credit card arbitration

May 21, 2016 - American Express Blue Preferred Cash back Credit Card promised me a $200.00 bonus if I spent $1000.00 on their card. They will not give me my bonus. I have complained, and their response is that I had a card previously and that disqualifies me for a bonus. That point was not in the terms of the card agreement that I read online. They mailed me a card agreement for a different offer and tried to pass it off as my credit card offer. They stated that they are reviewing my case, but no one will contact me. I made the requisite charges, I should get the bonus. They easily could have told me I w...

Read more

USAA Savings Credit card arbitration

May 17, 2016 - My wife and I bought airplane tickets to - for a one week vacation. My wife was in a - and suffered a -. She underwent -. The doctor ordered a 5 day - -. In order to accommodate the doctor 's order I had our return flight plane tickets moved two days back - incurring a variety of fees and charges totaling - $600.00 per person, The mastercard website says " Provides reimbursement for non-refundable cancellation or change fees if you are required to cancel a trip, prior to departure and reimbursement for eligible travel on a common carrier in the event your trip is interru...

Read more

PayPal Holdings, Inc. Credit card arbitration

May 17, 2016 - PayPal Credit sold my debt to a debt collection company called - with the following company email address - - without notice. Both Paypal and - - company was misleading concerning who has the debt because they did not clearly identify themselves when clearly asked are you apart of Paypal or a debt collector. I was referred to the email. According to the Paypals arbitration agreement any disputes will be settled with attribution. The company did not follow or offer any remedy of arbitration before they sold the debt. - of the agreement. Paypal also violated section - of the ag...

Read more

JPMorgan Chase & Co. Credit card arbitration

May 3, 2016 - On - - 2015 we ordered a hoover board through Amazon. Several weeks later Amazon sent a email pertaining to the safety of the boards and at that time we attempted to stop the shipment. As it was already in transit, they could n't stop it. When it was delivered by - we refused the shipment and the same tracking number was used to send it back. Last known location was -. We notified Chase who handles Amazon.com rewards Visa to have the charge removed from the card. We are now in a battle between Amazon and Chase as to who is responsible to make good on the return. The third party, -...

Read more

Synchrony Financial Credit card arbitration

April 26, 2016 - I submitted and FDCPA debt validation request to - - Credit Card, part of Synchrony bank for debt validation on the - of - -. The request had a 30 day time window on it, and was completely ignored by -. I submitted the second letter requesting debt validation to - on - of - -, and once again the request was willfully ignored. The first agent, - whom I spoke to in their collections department was verbally abusive and hung up on me. The second agent I spoke to - was as helpful as she could be but had no idea why they had n't responded to me, and sent me over t...

Read more

Wells Fargo & Company Credit card arbitration

April 20, 2016 - Wells Fargo bank refused me credit card -. I have credit line for over - $ using only -- % of revolving at any time with several other banks.I have perfect repayments record. I felt odd when the conversation happened where they asked me to send a copy of my -. ...

Read more

Amex Credit card arbitration

April 10, 2016 - I received an e-mail regarding an item I sells on -, " Mens Champion Boxers. '' The buyer and I agreed on a price via e-mail in - with all details laid out in the ad created for the buyer and now the buyer is making a internet fraud attempt to get his money back from American Express Credit Card ( chargeback ) for the payment he made to myself, via -. The amount is - - is saying that since it falls under " Item not described '' that we are not covered by seller protection but this is FRAUD. This is exactly as described. We have receipts to prove such which we purchased from a na...

Read more

Wells Fargo & Company Credit card arbitration

March 29, 2016 - I over paid my wells fargo at - - - - - CA - credit card by $60.00 dollars 5 months ago I 've called wells Fargo at least 10 times they said they need to send a paper for us to sign to be able to receive my money back every time I called they tell me to wait for 15 days nothing comes on the mail .I have asked for my money to be deposited into my account but wells Fargo said theres no way it can be deposited into my account ...

Read more

Citibank Credit card arbitration

March 16, 2016 - I am a victim of fraud I was told that - was a part of -. My computer was infected. The company, - -, fixed my computer and told me I needed to buy another version of -. They told me the service was good for a year. My computer is now dead. - is in the process of suing the company and told me to get my credit card company involved. Citicard has refused to help me in refunding the? - that was billed. ...

Read more

Citibank Credit card arbitration

February 25, 2016 - In - I was forced into - - I was - - -, - I was hit with a bill from SS that they had overpaid me $6600.00 I had 30 days to contest, now on payments. At the same time I was fighting to pay off my $11000.00 medical co-pays & out of network expenses. By - - I was unable to keep up I defaulted on several unsecured accounts all but - has now been resolved. I had called the account holders for relief, only - agreed to help. Citibank refused any discussion or relief, told me basically pay up or else. I am now facing a judgement with Citibank as the plaintiff. I o...

Read more

JPMorgan Chase & Co. Credit card arbitration

February 19, 2016 - My Wife and I hosted, paying ourselves, a rehearsal dinner at a restaurant called the - located in -, CO that catered to private parties ; this was not an odd request for them in other words. Although there were numerous distasteful and unprofessional occurrences that made the entire event a bad experience, we did not receive the service of an " in-room '' hosted beer and wine bar that was supposed to be open for the first hour and then cash- with the option to extend our payment after the hour was over- instead all beverages, including non-alcoholic beverages, had to be ordered to an un...

Read more

JPMorgan Chase & Co. Credit card arbitration

February 11, 2016 - Chase Bank is the account holder of my - credit card, A few months ago I bought tickets for my child to attend a festival on -/-/2015 at - - California ( about - miles from home ) we arrived at - and were told that the show time was changed to - since my son and his friend are - I decided to take them back to home. I called the company and was told that there were no refunds and placed a dispute with Chase because I bought the tickets with my credit Card and the service was not performed as offered ( by changing the time ). Chase denied my dispute because the merchan...

Read more

Capital One Credit card arbitration

January 26, 2016 - Kohls account from - I was denied at the store and my -/-/- credit report says I owe them $390.00. since then. I never had a store card from kohls until -/-/-. ...

Read more

Amex Credit card arbitration

January 26, 2016 - My Right to Reject Arbitration ; Arbitration Rejection Notices sent to American Express via Certified Mail with Return Receipt ( - of them now!! ) and another sent via First-Class Mail ( - total ). First one sent - -, - and delivered - -, - and up to now - -, - there has not been a single confirmation letter/letter sent back concerning all - letters!! Called American Express over - times regarding why I have n't received my confirmation letters and the first - reps. told me it was processed on - -, - and on it 's way to me in the mail. The -...

Read more

Bank of America Credit card arbitration

January 25, 2016 - I HAVE TWICE DISPUTED A CHARGE ON MY CREDIT CARD. THE CHARGE WAS FRAUDULENT BASED ON - LAW. IT WAS A SCAM. BANK OF AMERICA SAID THE ONLY THING THEY COULD DO WAS FILE A BILLING DISPUTE, AND COULD DO NOTHING THAT INVOLVED LEGAL MATTERS. THE SECOND DISPUTE WENT TO ARBITRATION WHERE THE ARBITRATOR ( - ) FOUND IN FAVOR OF THE MERCHANT. I FIND IT ABSURD THAT THE CARD ISSUER WOULD BE AN UNBIASED THIRD PARTY ARBITRATOR BECAUSE THEY GET A PERCENTAGE OF THE TRANSACTION. BANK OF AMERICA NEVER SAID - WOULD BE THE ARBITRATOR. I FEEL THE WHOLE AFFAIR WAS HANDLED POORLY AND UNFAIRLY TOWARDS THE CONS...

Read more

TD Bank US Holding Company Credit card arbitration

January 24, 2016 - Target store,,, is trying too collect debt from me, ,the Target Card, ,was used by my ex-wife, ,yrs after our devorce ; ; I paid off in full, ,the Target Card, in -..was then divorced that year, ,she opened, ,or continued using my name, ,so Target billed me, ,now using a collection company, too call me, send me bills, ,an reports me, too credit companies, ,thus putting my scores at ''poor '' I want them too remove this illegal debt, from my credit reports ...

Read more

Continental Finance Company, LLC Credit card arbitration

January 23, 2016 - A supposed law firm called my landlord claiming they 've been trying to reach me for weeks with no luck to serve me papers. My landlord notified me and gave me their number. I called them and this was my experience. I thought it was very strange that a law firm representative would be in at - on a Friday -. I thought I 'd get a recording. I heard a lot of background noise and the guy that answered said that he could n't give me specific information. He said he had called my relative, referring to my landlord, because he could n't get a hold of me. I pressed him about what he needed me f...

Read more

Wells Fargo Credit card arbitration

January 17, 2016 - I complained about the product and service to Wells Fargo that I got from - Insulation. Wells Fargo has a business relationship with - - and I think it " encourages '' them to go soft on - Insulation because of it. I asked - for an opinion about this in the following email, but got a very deflective answer. - - - Reply to Ask- A vendor, - - offered, and we accepted, a financing arrangement offered by Wells Fargo. We 've lodged a complaint that has been with Wells Fargo for resolution for a while. My question : since this merchant/service provider, who is b...

Read more

Bank of America Credit card arbitration

December 24, 2015 - My family had experienced a job loss back in - of -. Out of close to a $ - monthly gross we were reduced to only my income of around $1000.00 gross. Immediately food, mortgage, a phone and internet access for another job opportunity in the month of - became the most vitally important expenses. I was able to get food stamps by -, and my husband was able to find a very part time employment at a significantly reduced pay by the end of -. We are also in the process of divorce, of which the job loss to some small extent was a deciding factor. Not the loss per se, but rather the ...

Read more

Wells Fargo Credit card arbitration

December 24, 2015 - Billing identity theft customer relations and fraud victimization of elite card holders treated with poor service high aprs and synthetic identity theft and poor dispute management with heavy brand information sharing between high end affinity banking partners under - ...

Read more

JPMorgan Chase Credit card arbitration

December 22, 2015 - I am objecting in general to the forced arbitration clause in all my credit card contracts. I would like CFPB to prohibit such clauses in all financial contracts. I support - - in its opposition to this practice. ...

Read more

Citibank Credit card arbitration

December 10, 2015 - Citibank has refused my timely request to opt out of the company 's new arbitration provision. Citibank lied about the date of my request. Certified Mail tracking proves that it was not only postmarked, but even received, before the postmark deadline. I believe that Citibank is expecting customers not to notice or question the imposition of arbitration. By way of background, I have been a Citibank credit card customer for 21 years, have never missed a payment, and have always maintained a high credit score. My account is in good standing and no disputes are pending. Facts, in chronological...

Read more

Bank of America Credit card arbitration

November 30, 2015 - My wife and I went on a cruise to - -. We went into a retail jewelry store. We saw a - - White Gold Diamond Pendant. We told the sales people that my wife wanted a - - Yellow Gold Diamond Pendant. The sales people told us that they can make the White Gold Pendant Yellow Gold. We agreed. The sales man took the Pendant out of his store to another location. Almost - hour later, he came back with a Yellow Gold Pendant. My wife and I were in a rush to get back to our ship and quickly inspected the Pendant. We did not know it at that time but the center diamond is damaged. When ...

Read more

JPMorgan Chase Credit card arbitration

November 25, 2015 - - refunded an alleged fraudulent purchase made by me without investigation, and locked me out of an account so that I could not re-purchase. This caused a dangerous situation, and I need this credit back. On - -, as an authorized credit card holder, an authorized user to make purchases, with my own card that included my name, I paid a bill with -. Two months later ( a few weeks ago ), the charges were REVERSED FOR FRAUD! This was NOT FRAUD!!! This put my balance at - $ with late fees and terminated my service AND prevented me from making payments using credit cards in the futu...

Read more

Capital One Credit card arbitration

October 19, 2015 - Capital One has intimidated and harasses me and are trying to extort over $ -Capital One was informed I was in bankruptcy and they would be paid via bankruptcy, days before the hearing date they went to local court the get a lien on my home knowing the lien search world not find the lien on the bankruptcy hearing date. On the hearing date they had no abjection the discharge and did not disclosed the lien. I am selling the home now a short sale only to find the lien is still in affect after they got paid. what a great scam!!!! ...

Read more

Bank of America Credit card arbitration

September 10, 2015 - I am a divorced woman that returned to school to pursue a career. Subsequently, I incurred a large amount of debt during this time as I was not able to work in a field that would sustain me. I ran up credit cards as they were readily given to me. While I understand it is my responsibility to manage my finances, this was a great hardship on me. As a result I find myself unable to pay the high monthly payments. I retained a lawyer to help me consolidate my bills. On -/-/2015 I spoke with a representative from Bank of America, - - and told him of my situation. He agreed to a settlemen...

Read more

U.S. Bancorp Credit card arbitration

September 7, 2015 - On my behalf, - - - and - - -, has sent a letter to - - -, requesting in the spirit of good customer service, that - - - exempt me from the balanced owed on the following account ending in - and cease and desist all collection efforts on the above referenced account and have the account deleted from my - credit report immediately. ...

Read more

Citibank Credit card arbitration

July 21, 2015 - *I read the below today on -. Below is the copy and pasted article. This exact thing happened to me with the Credit Protector Benefits. They were grossly overstated, not honored, and changed around without my knowledge on several occasions with both my primary Citi Bank Credit Cards. This caused me to lose credit rating points and ultimately prematurely unable to pay back my obligations because of this. I complained in detail through other third party agencies in the past. How can I see assistance formally through your agency? I saved all the detailed - and Citi bank records in case this...

Read more

Amex Credit card arbitration

July 10, 2015 - I would like to file a complaint against American Express Credit Card. I used them to make a purchase with floorstoyourhome.com, in the amount of $1800.00. American Express does n't stand behind their customers. We installed the flooring, but it buckles up. The retailer sent out his inspector who said the reason, because the subfloor is not even. When their inspector was here he never removed the floor to check out the subfloor. Did n't remove any moldings and came back with a false report. I hired - independent contractors to do inspection. Both said the problem is not the subfloor. It i...

Read more

Bank of America Credit card arbitration

June 19, 2015 - Approximately 2 years ago I contacted - - - ( - ) to settle - large debts I had with a couple of credit card companies. We arranged an amount of money to be drafted to them once a month - and when there were enough funds they would negotiate a settlement with the companies. Everything was fine with - of the companies - a settlement was reached in - -. The other - Bank of America ( FIA card services as it was then - ) - was a different matter. I waited another year and when I thought I had enough funds in my account began to call them about the other settlement. It wa...

Read more

JPMorgan Chase Credit card arbitration

June 17, 2015 - CONTACTED CHASE AFTER AN UN AGREED CHARGE AMOUNT FROM A RENTAL CAR BUSINESS -. CHASE MANDATED A FORMAL LETTER AND POLICE REPORT NUMBER. - WERE PROVIDED FOUR MONTHS LATER AND AFTER A PHONE CALL CHASE WAS CONTACTED AGAIN FOR STATUS UPDATE. CHASE PROCEEDED TO INFORM ME THAT THERE WAS NO RESOLUTION AND THE DISPUTE HAS BEEN CLOSED NO ONE CONTACTED US NEITHER BY LETTER, EMAIL PHONE CALL NOR TE-T. THE VEHICLE THAT I RESERVED AND AGREED TO PAY WAS BROKEN PER THE RENTAL OFFICE AND THEY UPGRADED MY VEHICLE. OTHER OPTIONS WERE AVAILABLE SUCH AS PROVIDING ANOTHER SAME CLASS VEHICLE AND BEING - TH...

Read more