JPMorgan Chase & Co. Credit Card Complaint

JPMorgan Chase & Co. Credit card department,

Arbitration Indiana

On - - 2015 we ordered a hoover board through Amazon. Several weeks later Amazon sent a email pertaining to the safety of the boards and at that time we attempted to stop the shipment. As it was already in transit, they could n't stop it. When it was delivered by - we refused the shipment and the same tracking number was used to send it back. Last known location was -. We notified Chase who handles Amazon.com rewards Visa to have the charge removed from the card. We are now in a battle between Amazon and Chase as to who is responsible to make good on the return. The third party, - out of - - acknowledged that the item was in transit to them but has refused to acknowledge that it was received. As it stands now, Chase is saying that we will have to pay the $270.00 and Amazon is saying its not their problem. At this time, we have not paid the credit card bill. Any help you can give us would be greatly appreciated. - and - - - - - - -, - - Phone : - - - email : --