JPMorgan Chase & Co. Credit Card Complaint

Arbitration

JPMorgan Chase & Co. Credit card department,

Arbitration New Jersey

I have purchased many items from - on my Chase credit card. Many items are defective or fraudulently described or I have been overchargedor charged for items I did not order. Chase VISA has not been helping

JPMorgan Chase & Co. customer in New Jersey
May 23, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints2/20165/20166/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Arbitration20.0%60.0%20.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageArbitration69.3%15.3%6.5%3.8%3.8%0.8%0.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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