Citibank Credit Card Complaint

Arbitration

Citibank Credit card department,

Arbitration California

I disputed a $240.00 double charge, and provided evidence of the mistake. After a month long investigation, Citi bank credited me $9.00. No explanation why, and when I call they told me they could not reveal how they got to that number. Not using them any more

Citibank customer in California
Jan 28, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Website	http://online.citibank.com/
Phone	800-870-1073
Email
Address	701 E 60th St N Sioux Falls ND 57104
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