Fifth Third Bank Issue Resolution

Resources for resolving common issues with Fifth Third Bank products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Fifth Third Bank and work to get a response. After your complaint is forwarded, Fifth Third Bank has 15 days to respond to you and the CFPB. Fifth Third Bank is expected to close all but the most complicated complaints within 60 days.

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New Fifth Third Bank Consumer Complaints


Fifth Third Bank Bank account or service problems caused by my funds being low

December 31, 2015 - On - -, 2015 I viewed my online checking account through 5/3rd banking and I realized I was in an overdrawn state of $ -in my checking account. I was charged recurring for 3 days on - -, and - without notification that my account was in a negative state. Upon paying the balance I called the customer service at - and spoke to both a - and his manager - and I complained that I was not notified via email or even by phone that I was in a negative state. I did however receive a letter on the - of - stating that my account was overdrawn. I told both gentleman that it...

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Fifth Third Bank Bank account or service account opening, closing, or management

December 28, 2015 - Fith third bank ( contribution reference # - ) reported inacurrate information to Early Warning system. As a result it reflects my report in a very bias way. After contacting Fith third bank on this matter, they ask for my information to see if they could resolve the matter. I.E. my account number or debit card number -, Business name - - - personal name - - -. After giving this info they informed that they didnt see anything that was reported. So im asking for this matter to be investigated and release of any negative info on my report .Thank you ...

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Fifth Third Bank Credit card other

December 23, 2015 - For my - payment on my credit card from Fifth Third Bank, I made an online payment via direct transfer from my bank account on -. No record of this payment was generated, either on their online service, -, or via E-mail. On - I was charged interest on the balance of my account. In response I made a second payment, and no record was generated. However - payments were then processed, overdrawing my bank account. I contacted customer support on - once the error was realized. My request was for the initial payment, in the amount of $1000.00 to be refunded to me. I was told th...

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Fifth Third Bank Credit card identity theft / fraud / embezzlement

December 22, 2015 - 5th 3rd bank and affiliates continue to harass me.also a court in - - has denied them any further action against myself.they wo n't remove this from - bureaus or credit reporting.they soon if do n't immediately comply within 30 days will be sued.I have had it.I have proof this has been denied by a judge ...

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Fifth Third Bank Bank account or service problems caused by my funds being low

December 17, 2015 - Description of the complaint I had several transactions process overnight same time as my payroll deposited. - transaction was a - withdrawl it was - transaction that was split into - total debits as each item shipped. This resulted in a total of $180.00 in fees for $140.00 worth of purchases. My account was never in the negative that I saw as it all posted at the same time when I looked at my account in the morning this occured everything seemed fine. Later that morning $180.00 in fees were pending. I called and spoke with - who told me my direct deposit should negate the...

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Fifth Third Bank Consumer Loan managing the loan or lease

December 17, 2015 - I live in the state of - and on -/-/-, I purchased a used - Toyota Scion for my - year old son who lives in the state of -. I purchased this vehicle from - - - located in - -. I advised the salesperson that I was purchasing this car for my son who lives in -. Prior to signing the paperwork, I inquired what was the most efficient way to add my son to the title so he would be able to register the car in - when I delivered the car to him. The salesperson advised me that I would just need to call the bank that financed the loan to have him added to the title. ...

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Fifth Third Bank Bank account or service using a debit or atm card

December 15, 2015 - On - - - i went into - on to use my ATM i withdrew - the - was coming out crooked when i reached to grab the side that was coming out the most the door shut causing half of the other - to get stuck so i was left with a half of the - in my hand upset. so i transferred - from my saving to my checking thinking if i did another transaction my other half would come out with the new - well that did n't happen .i asked the cashier what i need to do she advised me that she does not own the atm. so i went to my car to call the bank they understood what happened and credite...

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Fifth Third Bank Mortgage application, originator, mortgage broker

December 15, 2015 - I have a loan for a lot in - Florida with 53 bank for many years. this lot actually belongs to my sister and her family who is making the monthly payment through me.she could n't get a loan back then so I got a loan for them so they can have a small investment before economy down turn. We have been making a payment every month right at due date on the clock all these years. in the past before loan becomes mature I was being contacted and they would renew the loan with no issues. This time I was not contacted prior to loan become mature on -/-/-. Then I 've got a call demanding the loan...

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Fifth Third Bank Credit card billing statement

December 12, 2015 - I have a credit card with Fifth Third bank. On -/-/2015 I was billed - for next years annual fee. I received the bill on -/-/2015 and called the customer service line at - and told them that I wanted to cancelled card as I did not want to pay a - annual fee for a credit card. They closed the account but are refusing to reverse the unauthorized annual fee. ...

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Fifth Third Bank Credit card apr or interest rate

December 11, 2015 - On - -, 2015 I contacted - - - - to pay off my vehicle. I paid using a Fifth Third Bank credit card. The total due to pay off my car loan was $7400.00. I went ahead with the transaction. This was considered a point of sale purchase. On -/-/2015 when the transaction posted for $7400.00 to my Fifth Third Bank credit card, i noticed there was a cash advance fee for $290.00, I immediately called the bank and of course immediately i get a bunch of runaround. However this was not a cash advance and I will not pay 24.99 % when i already was paying that to - - - ...

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Fifth Third Bank Money transfers fraud or scam

December 9, 2015 - It all started with buying a condo. It 's my first property purchase ever ; I knew I needed proper guidance and explanation, which I made clear to - -, my closing attorney, who was referred by my realtor. - and I only had one phone conversation, the rest of the communication was done via email. I eventually received an email from him -/-/15 asking me when I will have my closing funds available for wiring. We replied back and forth via email and he eventually replied with a detailed email with attached wiring instructions and asked I get it done by Friday, -/-/15. He confir...

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Fifth Third Bank Mortgage loan servicing, payments, escrow account

December 8, 2015 - A divorce decree dated -/-/13 awarded my ex-wife, - - -, ownership of the property located at - - - -, -, TN -. Per the terms of the decree, she was required to refinance our jointly held mortgage with Fifth Third Bank, in her own name, within six months. She has refused to satisfy this obligation and has caused severe damage to my credit report since that time. Both my attorney and I have contacted - - in regards to this matter on multiple occasions. I have disputed this account with all - credit bureaus. I have also contacted Fifth Third Bank in an a...

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Fifth Third Bank Consumer Loan managing the loan or lease managing the loan or lease

December 8, 2015 - I called 5th 3rd bank to see if I was included in the Auto Lending Enforcement. I was told that this is only for the state of Ohio and I was n't included in the suit. ...

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Fifth Third Bank Bank account or service account opening, closing, or management

December 7, 2015 - I got a change of address notification in the mail that I did not authorize. It was the same address but a different date that they changed my mothers account without authorization! This account has been closed since -/-/2014 however I do have - other accounts with fifth third! ...

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Fifth Third Bank Consumer Loan problems when you are unable to pay problems when you are unable to pay

December 5, 2015 - In -/-/- I filed bankruptcy due to medical bills and loss of income, and during the process I communicated to my attorney that I wanted to keep my car. On -/-/- my attorney received a copy of the Reaffirmation Agreement from Fifth Third representative - -. I spoke with my attorney about the form .I signed it and my attorney sent the information to Fifth Third Bank ( see correspondence below from attorney to Fifth Third Bank ). My bankruptcy was discharged in -/-/-, and therefore Fifth Third was now allowed to speak with me about the account, and return my calls. Over a 3 ...

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Fifth Third Bank Bank account or service account opening, closing, or management

December 1, 2015 - My bank account, savings, checking, as well as a credit Account had an address change that was unauthorized. I immediately called Fifth Third call center and spoke to - to be told my account address was changed via the phone. I asked to freeze accounts but could not be done on the phone so I went to the branch. The address was changed on my account by a person by the name of - - but why would that be in the bank notes and why would the bank allow another person to change account address??? I asked why the address would have been changed all they could tell me it was done on the phone....

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Fifth Third Bank Mortgage application, originator, mortgage broker

November 30, 2015 - this is on case Case number : - disputed and sent several documents justifying my case and I should be refunded my deposits due to 5th 3rd bank lack of ability in underwriting a file. Thank you- - ...

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Fifth Third Bank Mortgage loan servicing, payments, escrow account

November 30, 2015 - On -/-/- i purchased my house for $820000.00 ( firs time home owner ) and later on i found out that is only worth a lot less than - I want some one to investgate this as is very unfair that i have a loan for over $800000.00 .. I have attached an appraisal document stating the value of the house a year ago ( -/-/- ) ...

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Fifth Third Bank Bank account or service account opening, closing, or management

November 30, 2015 - I am being contacted continually by 5th 3rd Bank at my place of employment via robocalls that are tying up my business phone line and filling my voicemail box. These calls are being initiated bu their collections department. I am not a 5th 3rd customer, not have I ever been. I have contacted 5th 3rd multiple times to inform them of this and to have the number removed from their system, to no avail. ...

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Fifth Third Bank Bank account or service deposits and withdrawals

November 25, 2015 - Had funds taken out of my acct that were not supposed to be from my account. Saw the check withdraw of $630.00 called and after a 20Min call was told bank mistake would try to credit account would take up to 48 hours. Later that day curious checked my acct to find that my acct was not credited but again debited another $630.00. Called talked w - acct customerService and was told hopefully can credit acct tomorrow but wo n't find out until tomorrow what? The second charge was pending just reverse was told could not so now I am waiting on - credit! Help!!! ...

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Fifth Third Bank Credit card unsolicited issuance of credit card

November 25, 2015 - Fifth Third issued me a credit card account, unbeknownst to me until I saw my credit report today. The credit card account was opened in -/-/- and closed in -/-/-. This has resulted in damaging information on my credit reports. I called Fifth Third today to report this matter, and ask that the derogatory information be removed from my account and the Credit Reporting Agencies, but the response I got from - different departments at Fifth Third was lackadaisical at best. I was told that I must have signed papers acknowledging the acceptance of the credit card account, which if true,...

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Fifth Third Bank Consumer Loan managing the loan or lease managing the loan or lease

November 22, 2015 - In - -, I purchased a new - -, and obtained financing with Fifth Third Bank for $12000.00. After setting up automatic withdrawal from my checking account, in - -, I changed banks. I transferred the automatic payment from the old account to the new -, but the withdrawal was delayed through no fault of mine or my bank ( - - Bank -. Nevertheless, it got squared away ; and I made - payments through the - - - to get the account squared away. The second major discrepancy occurred in - -, when I called to stop the automatic payment program, and requ...

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Fifth Third Bank Bank account or service making/receiving payments, sending money

November 19, 2015 - my sister bought a cashier check to pay me for a car I was selling my nephew. she obtained it from 5th 3rd at - branch in -.ky. they issued her a check on white plain paper. I took check to my bank and they refused to cash because the check was not on proper blue check paper. I then took to 5th 3rd - branch and they also refused to cash. my sister called - branch next day and was told they were out of blue paper but it was ok and to have - branch called them when I went back to bank. id, we did, was told they were out of blue check paper for 3 days but all info was on the white ...

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Fifth Third Bank Bank account or service making/receiving payments, sending money

November 17, 2015 - Fifth Third Bank locked my " make a payment '' feature which had an automatic payment. Since it locked that account, my automatic payment for my mortgage did n't go out, causing it to be late and more fees. When I tried to fix the problem, I just kept getting transferred from one person to another. ...

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Fifth Third Bank Bank account or service making/receiving payments, sending money

November 16, 2015 - Fifth Third Bank offers an Access 360 debit card that apparently they have no control over. During a recent trip to pick-up a carry out order at a restaurant, I was over charged. I contacted the restaurant and they explained the error and said that I should contact my bank since the amount they put through was for the actual amount of purchase. Apparently, this card, when used at a restaurant, automatically imposes a - % tip onto the price of the food order. I called Fifth Third about this. I was told that they have no control of this kind of overcharging and that they had no contact infor...

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Fifth Third Bank Consumer Loan problems when you are unable to pay

November 14, 2015 - I purchased a vehicle from Ohio - - under false and deceptive practices. My credit application was falsified to secure the loan that now I am unable to afford. They prayed on my vulnerability because at the time I needed a vehicle. They conspired with Fifth Third Bank, which in turn sold the account to - - -, knowingly that evidently I would default on the loan due to my inability to pay ... .PREDATORY LENDING. Now I am stuck in this loan with high interest and high car payments, owing way more on this vehicle than what it 's worth. I was never offered a carfax for this vehicle ...

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Fifth Third Bank Credit card delinquent account

November 13, 2015 - My credit card company, Fifth Third Bank, which my account has been closed, has called me at home while I am at work three times today within a - period. I feel they are making their case for trying to communicate with me, but calling intentionally their " legal '' limit of calls per day during which time I am unable to answer, since I am at work. Each time, never leaving a voice mail, so technically I 'd never knew they called if I did n't have caller ID services. They called on -/-/2015 at -. I consider this harrasement by bugging my wife in having to check the phone each time it rin...

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Fifth Third Bank Consumer Loan managing the loan or lease managing the loan or lease

November 12, 2015 - I paid off my car they kept deducting payments from my checking account. They then sent me a refund check and then put a stop payment on the check fifth third bank buyer beware ...

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Fifth Third Bank Prepaid card unauthorized transactions/trans. issues

November 10, 2015 - Someone use my Prepaid Card. I ask the bank to put the credit back on my prepaid card. the transaction is on : -/-/2015 for $43.00. it is for pageplus cellular. I told them I do not do this. ...

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Fifth Third Bank Consumer Loan taking out the loan or lease taking out the loan or lease

November 10, 2015 - While -, Georgia in -/-/- I purchased a vehicle ( - Dodge Charger ) from - - on -/-/-. At that time my Credit Score was a - ( See attachment ) and my APR was set at 5.29 % ( See attachment ). The Lien was with Fifth Third Bank ( See attachment ). On -/-/-, online I notice a article stating Fifth Third Bank from " -/-/- to -/-/- charged - and - customers more interest on auto loans. Georgia was - of the - targeted location. In the military we 're already targeted by companies and now I would like to know if i 've been targeted by Fifth Third B...

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Fifth Third Bank Credit card identity theft / fraud / embezzlement

November 8, 2015 - I filed an Federal Trade Commission report and affidavit and police report of being a victim of identity theft, and all bureau 's except for - blocked the concerning information. Fifth Third Bank continues to report on my credit report, although it was not reporting at one point. I do believe my attorney stated once something is removed it is illegal for it to be put back on, well it 's been put back on and I am tired of fighting with this. This is the last fraudulent account reporting and if they do n't remove it I am going to have to sue them because it is keeping me from living my life a...

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Fifth Third Bank Mortgage application, originator, mortgage broker

November 6, 2015 - I have a mortgage loan with Fifth Third Bank, unfortunately because of the economy I failed my mortgage payments on -, my house has a sale date on -/-/-, obviously I do not want to lose my home, I have a family, it is my heritage for me and my family. I am trying to make a loan modification, but there is a person, - -, who works in Fifth Third Bank, she is the point of contact, the only person who can I talk to to get status of my loan modification, but she is very unprofessional, from the begin she told me that she will not review the work out package because I had three yea...

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Fifth Third Bank Payday loan can't contact lender can't contact lender

October 31, 2015 - Today this afternoon I received a voicemail from - the guy stated that there was a lawsuit filed against me and to please call - an the case number which included the last - of my ss #. I called and a nice girl answers the phone and she knew my full name, last - of my SS #. She then stated it was from a pay day loan -/-/- for $300.00 from 5/3 bank and - -. She says but now because of court fees and interest you owe $1900.00, I told her I do n't owe anything and if so everything was included in the bankruptcy. She said hold on let me check your bankruptcy, she said -...

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Fifth Third Bank Bank account or service account opening, closing, or management

October 27, 2015 - I 've had a checking, savings, pre-paid cards and business checking for 1 year with Fifth Third. I have had issues with the bank the entire time I had an account. The bill pay did n't work correctly and I called several times because the bills did n't get paid on the correct date that the bank GUARANTEED. I received debit cards for the business checking that never worked. One night we were in the bank in the winter, going in and out the branch because they did not have an inside ATM - another disadvantage ) and the representative could not get the cards to work. They sent the cards several ...

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Fifth Third Bank Bank account or service deposits and withdrawals

October 26, 2015 - On - -, 2015, I made a $100.00 cash deposit into my checking via ATM location # - located at - - - -, -, IL. This ATM belongs to Fifth Third Bank. A deposit slip printed from the ATM showing my correct ATM card number, the date, and the deposit amount of $100.00. The following business day, I checked my online access account with Fifth Third Bank. The deposit had not posted. I called the - branch office at - and explained the situation to the teller who answered. I was advised that I would need to call - and file a dispute. I called and filed. Case number -...

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Fifth Third Bank Bank account or service deposits and withdrawals

October 25, 2015 - on - -, 2015 there was an ACH transaction withdrawal from my account without my permission for $750.00 to a company bamed -. this ACH transaction caused my business account to go into a negative balance. when I noticed the transaction on - -, 2015 I immediately called my bank and spoke to the claims department. I explain the situation that this was a fraudulent activity that I have no knowledge or no relations to - or the bank that was involved as well named fifth third Bank in Michigan. - - filed the claim - - filed the claims for me and told me I would receive...

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Fifth Third Bank Consumer Loan taking out the loan or lease taking out the loan or lease

October 23, 2015 - I had a car loan loan with Fifth Third Bank ( -, OH ) which was just court-ordered to pay - dollars to their - and - clients to settle a class-action lawsuit. This bank was charging higher interest rates to these racial groups which I am a part of ( - ). I had a loan during the timeframe these acts were perpetrated ( Starting -/-/- ). I ended up having to refinance my loan with a different Bank ( - ) -/-/-. ...

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Fifth Third Bank Mortgage application, originator, mortgage broker

October 21, 2015 - we purchased a home -/-/- and was told by 5th3rd Bank officer, once we secured our loan, to let our other home go in to short sale. He said this wont hurt your credit because they are offering federal forgiveness, and it will be fine. Being this came from the bank, we felt pretty good about it and did just that. Now, -/-/- we are trying to get a equity line from our current home and 5th3rd stated we do n't qualify because of our credit and due to the short sale. After going round and round with them, their final result was, we cant help you out right now, try back in a couple years. ...

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Fifth Third Bank Credit card bankruptcy

October 15, 2015 - I filed for bankruptcy in -/-/- and was granted a discharge of all debts. In -/-/- I pulled my - credit report and noticed that Fifth Third bank has listed my account as being Transfer/Sold and as a charge off. I filed a dispute with - and on -/-/- - reported that Fifth Third bank verified with them that the account is being reported accurately. On -/-/- I contacted Fifth Third ( - ) and spoke with - - who stated that in her system the debt was listed as discharged in Bankruptcy. I was then transferred to - ( Bankrupcty Dept. ) who told me he would look...

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Fifth Third Bank Bank account or service account opening, closing, or management

October 15, 2015 - Wanted to close my bank account @ - bank. I was told there is a fee for closing account of $50.00 to close the account plus other service fee. After being on the phone for 2 hours trying to get this resolved, I get the vague answer that within banking guide lines that they have to charge a fee. Got a run around where they have transfered my call - times and the - agent said they could waive the fees. I originally open this account -/-/- when it was - bank and now - ...

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Fifth Third Bank Debt collection communication tactics frequent or repeated calls

October 14, 2015 - Collectors are calling Family Members! This is not our debt, but they are calling us in reference to a family member who does NOT live with us! They are pushy, and we need to hang up on them. I thought it was illegal to contact family member! But these calls are aggravating! ...

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Fifth Third Bank Bank account or service deposits and withdrawals

October 14, 2015 - Fifth third Bank appears to be structuring their checking account transactions so as to generate more overdraft fees for themselves. More specifically, it appears as though they 're delaying the posting of transactions, and fees to generate more overdraft fees. I had an insurance payment of $160.00 on -, which showed as paid on - by the insurance company. Fifth Third did not post this to my account until -. Then, on - before - I made a withdrawal from a non-Fifth Third ATM. They did not deduct this from my available balance until - ( posted on - ). They also delayed tran...

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Fifth Third Bank Consumer loan taking out the loan or lease

October 13, 2015 - I 've been notified that Fifth Third Bank charged - and - a higher interest rate on car loans made from -/-/- through -/-/- based on their race. I purchased my vehicle -/-/- and feel that I may have been taken advantage of by their lending practices. ...

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Fifth Third Bank Mortgage application, originator, mortgage broker

October 8, 2015 - I started a mortgage process with the Fifth third bank to buy a house in SHORT SALE. This lender received all my documentation, give me the preaproval letter, good faith estimate, and ordered the home appraisal, charging my credit card. BIG MISTAKE!!!!. it was a short sale.The formal process can not start until the receiving of the approval letter from the seller 's mortgage Bank. - meanwhile the loan should be in a pending status. The ordered appraisal was done 30 days before receiving the approval letter. at this time was expired. So, it was supposed to be redone. When they realize their mis...

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Fifth Third Bank Bank account or service deposits and withdrawals

October 8, 2015 - On - the - I deposited $440.00 cash into the ATM at Fifth Third Bank located - - - - - KY. The ATM failed to finish my transaction and gave me my card back however it did n't give me my money or a reciept. I immediately went into the bank and explained to the manager what happened ... she told me due to me not banking with them and having a - - Bank account they are unable to give me my money that I would need to file a dispute with my bank. I did file the dispute and my bank gave me a provential credit on my account to cover the $440.00 until they recieved the m...

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Fifth Third Bank Mortgage loan servicing, payments, escrow account

October 7, 2015 - I have a - mortgage with Fifth Third Bank. I pay more than the min payment each month. I also send in a small payment after I make my primary payment for the month. I specifically write both on the memo line of my check and on the mortgage statement principal only ''. Every time I do this Fifth Third Bank applies my extra payment to principal. I then have to go through the exercise every month of calling them and making them reverse it. I do n't understand why if the loan is current and the payment has been made that month I can not make a principal only payment. ...

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Fifth Third Bank Mortgage settlement process and costs

October 2, 2015 - In - of 2015 I approached - -, a loan officer at 5/3 bank, - - location about a home loan. I was preapproved and located a home I wanted to purchase in - of 2015. The initial phases of the loan went smoothly but as the loan entered the final stages of underwriting we were given unclear information about the nature of necessary repairs. It took several weeks to receive clear information about how the nature of said necessary repairs should be done. I spoke with - -, a Mortgage Processor with the corporate headquarters of the bank as well. Neither she nor - gave us cle...

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Fifth Third Bank Credit card identity theft / fraud / embezzlement

September 30, 2015 - I am writing because i received a letter from the united states office of personnel management.-. That state 's that they recently became aware of cybersecurity incident affecting it 's systems that Compromised my personal information, Name, Social Security Place of Birth and or current or former Address.That leave me to Think that monies in my account are being taken. ...

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Fifth Third Bank Debt collection improper contact or sharing of info talked to a third party about my debt

September 30, 2015 - I am the family member of the person this agency is attempting to contact. They have called me more than - time. They asked me to deliver a message to my family member. They have admitted that when they call me they do n't even know who I am, but they continued to call. They interrupt my work and my personal life with these calls. I was called more than once by the caller - '' at - - - - - - -, OH - have received multiple calls from - which I also believe to be for the same purpose. ...

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Fifth Third Bank Mortgage credit decision / underwriting

September 30, 2015 - I am the - - for the City of - -. A resident, - -, came to see me last week to discuss a concern related to obtaining a fixed rate mortgage on his home to replace a home equity line that has an adjustable interest rate. Last year, - - obtained a home equity line for $75000.00 for the property he owns at - - - in - -, OH. The property has no other mortgage or lien against it according to - -. He visited our local Fifth-Third branch to apply for a mortgage loan, but he was denied, because based on a drive-by appraisal, Fifth-Third determined that th...

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Fifth Third Bank Consumer loan managing the loan or lease

September 30, 2015 - I sold my car, sent the payoff to the bank via certified mail on - - and they received it - -. Today is - -, and my buyers are allowed 30 days to title/license the car they bought, but they need release from the lien to show the title is clear. The lien release was delivered to me by mail on - -. I called the bank today because the last time I talked to them they said they would be mailing a new title, so I called to say the title is not here and late fees are going to be assessed against my buyers. I learned today that being told I would receive a title was a mistake, ...

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Fifth Third Bank Mortgage loan servicing, payments, escrow account

September 29, 2015 - I refinanced my home with 5th/3rd Bank. The mortgage was to include escrow and taxes. After the loan closed I attempted to cancel my automatic withdrawal for my homeowner 's insurance. I was advised a balance of $970.00 remained and would continue to be deducted monthly through -. The bank 's explanation is that they did not receive the full attachment sent by my insurance agent indicating a balance remained. The agent has proven to me that he sent the full attachment and that 5th/3rd Bank did not contact them when they received only - page, therefore my - statement was inaccurate a...

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Fifth Third Bank Consumer loan shopping for a loan or lease

September 26, 2015 - WENT TO GET A NEW CAR AND - SENT MY SSN NUMBER TO SERVAL BANKS WITHOUT MY CONSENT AND THEY MADE HARD INQUIRES ON Y CREDIT REPORT ...

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Fifth Third Bank Mortgage loan servicing, payments, escrow account

September 25, 2015 - I have had a - mortgage with Fifth Third Bank since -/-/-. The loan amount was $36000.00. My monthly payment is $260.00. I have consistently paid more than the required amount. I am not delinquent and never have been. To this date, -/-/- I have paid over $27000.00 in interest and have requested repeatedly that the excess amount be applied to the principal. I was advised that interest is charged on a daily basis and that has to be paid first. My loan balance is still at $34000.00. My loan payment is due on the - of each month and is considered late if not received by the...

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Fifth Third Bank Mortgage loan servicing, payments, escrow account

September 24, 2015 - Fifth Third Bank holds our mortgage. We refinanced several years ago and have paid our mortgage monthly, in a timely fashion. It is important to note that although we are given a grace period until the - of every month to become current on our mortgage, this company would immediately start with robo calls on the - or - of every month. It was n't worth it to me, so I started paying my mortgage roughly on the first of every month. On - -, 2015 there was a change with my escrow account. I was not notified of this change in any form, so I made my regular payment in good faith. - ...

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Fifth Third Bank Mortgage credit decision / underwriting

September 23, 2015 - After being assured by the loan originator that everything was perfect and there would be no issues in -/-/- just now in -/-/- I have been denied a mortgage. Of course after spending $400.00 dollars on an appraisal and countless other $5.00 transactions to fax over document after document to prove the most ridiculous things, from where deposits as low as $140.00 came from to the ownership of a -/-/- - wheeler. In the end they denied me based on credit issues which have only improved over the four months of jumping through hoops. The reason for denial is a fabricated -...

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Fifth Third Bank Bank account or service account opening, closing, or management

September 19, 2015 - I have sent - faxes and - letter to Fifth Third bank ( - ) requesting that they close my saving account and send the remainder of my funds in a check to my address. I am ill and I simply do n't have the energy to go back to the bank branch which is - miles from where I live. I would have to take a bus, train and a shuttle to go back to the branch and round trip the travel would take 8 hours. Despite explaining this and asking several times that they close my account, the savings account remains open. ...

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Fifth Third Bank Mortgage loan servicing, payments, escrow account

September 17, 2015 - I have a - mortgage with Fifth Third Bank. I pay more than the min payment each month. I also send in a small payment after I make my primary payment for the month. I specifically write both on the memo line of my check and on the mortgage statement principal only ''. Every time I do this Fifth Third Bank applies my extra payment to principal. I then have to go through the exercise every month of calling them and making them reverse it. I do n't understand why if the loan is current and the payment has been made I can not make a principal only payment. ...

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Fifth Third Bank Bank account or service account opening, closing, or management

September 16, 2015 - I had ask Fifth Third Bank on - in - - Florida, to close out my account because I had a lot of unauthorized stuff coming out of my account. I went and talked to - in that branch in the end of - of 2010 she was very rude and would not close out my account she gave me no expiation of why she would n't. I had money going into the account every week but they would take out the debts first and then the credit the check. Which caused us overdraft and then they charged all these fees. These - things not closing out my account and take out debts before crediting my checks that went i...

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Fifth Third Bank Bank account or service using a debit or atm card

September 15, 2015 - On - -, 2015 my son and I made a cash deposit into our checking account at our bank at - - - - in - OH. It was - We deposited $2200.00 in cash. The ATM receipt showed we had only deposited $600.00 We were shorted $1600.00. I called the banking center. It was closed. I immediately called the after hours Customer Service phone number to report this. They assured me that they would investigate. I was assigned a Case Number ''. The bank made a provisional deposit '' the next day for a total of $1600.00 We heard nothing else from the bank until - -, 2015 when...

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