Fifth Third Bank Bank Account Or Service Complaint

Fifth Third Bank Bank account or service department,

Checking account Deposits and withdrawals Florida

Had funds taken out of my acct that were not supposed to be from my account. Saw the check withdraw of $630.00 called and after a 20Min call was told bank mistake would try to credit account would take up to 48 hours. Later that day curious checked my acct to find that my acct was not credited but again debited another $630.00. Called talked w - acct customerService and was told hopefully can credit acct tomorrow but wo n't find out until tomorrow what? The second charge was pending just reverse was told could not so now I am waiting on - credit! Help!!!