Fifth Third Bank Mortgage Complaint

Home equity loan or line of credit Application, originator, mortgage broker

Fifth Third Bank Mortgage department,

Home equity loan or line of credit Application, originator, mortgage broker Florida

we purchased a home -/-/- and was told by 5th3rd Bank officer, once we secured our loan, to let our other home go in to short sale. He said this wont hurt your credit because they are offering federal forgiveness, and it will be fine. Being this came from the bank, we felt pretty good about it and did just that. Now, -/-/- we are trying to get a equity line from our current home and 5th3rd stated we do n't qualify because of our credit and due to the short sale. After going round and round with them, their final result was, we cant help you out right now, try back in a couple years. This short sale we were told was ok, has put a damper on our credit and score over the past couple years and it was all due to 5th3rd 's employee assuring us it is ok. My wife and I originally were going to lease the house out until we could sale it for cost. I would not recommend doing any banking with 5th3rd at all. everything they have told us has done more harm than anything, and we will be paying for it for several more years..

Fifth Third Bank customer in Florida
Oct 21, 2015

* Source: CFPB Complaint Database

Fifth Third Bank response to complaint:
Closed with non-monetary relief

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