ACE Cash Express Inc. Payday Loan Complaints

Review and analysis of over 250 Payday Loan complaints against ACE Cash Express Inc.

ACE Cash Express Inc. consumers have reported over 250 official complaints related to Payday loan. Out of the 250 consumer complaints against ACE Cash Express Inc., 8% were disputed by the consumer (i.e. the consumer was not happy with how ACE Cash Express Inc. responded to their complaint) and 98% were processed in a timely manner. 0% of consumer complaints against ACE Cash Express Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Payday Loan Consumer Complaints


ACE Cash Express Inc. Payday loan applied for loan/did not receive money applied for loan/did not receive money

December 2, 2016 - i do believe i applied for a loan but i have no bank account nor did i receive any money...

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ACE Cash Express Inc. Payday loan can't contact lender can't contact lender

November 29, 2016 - Been receiving e-mails from this company stating that I owe them for a payday loan. This has been going on for the past 3-4 years and I am tired of it. I have asked several times for information stating that I received this loan, but I keep getting the run around and they say they ca n't because they have several companies that they work for. I told them that if they have my information and the contract that I signed that they know the company that they claimed I received the money from. I have basically all of the e-mails that have been sent and I have sent back at them requesting all this in...

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ACE Cash Express Inc. Payday loan payment to acct not credited payment to acct not credited

November 14, 2016 - I went in to make a partial payment to pay down my loan and was told that I was not able to make partial payment, I could only give them funds if I made the payment in full. I 've never taken out a loan where they would n't accept my money unless I had all of it at once. They 're already charging a ridiculous interest rate, why penalize me even further by not accepting my funds? How is this legal?...

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ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect

November 8, 2016 - calls more than 6 times a day sometimes automated sometimes a rep will call threatening phone calls.Advised Im I a non profit payment plan and still want me to make payments on the side....

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ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect

November 8, 2016 - I was contacted by phone # - with - - to pay off a loan through ACE CASH E-PRESS back in - first they had an office with the - COUNTY call me telling ot me to - - or a warrant will be in my name come -. this was originally done 2 months ago. i thought this was legit bc i called the - county office and also looked up their phone # online and it was verified that it was with the - county office so i paid a total amount of - i have the receipt and letter showing it is now paid off in full. they still answer their phone and the ace cash express dept that i had on m...

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ACE Cash Express Inc. Payday loan can't contact lender can't contact lender

November 2, 2016 - I took out a loan from Ace cash express around - of -. I received a phone call around - of - stating that they will take legal action if I did n't pay so I set up a payment arrangement asap for - . On that Friday that I set the payment arrangement to come out I received another phone call from another collection agencies stating that I was paying the wrong people and got called a liar and stupid and they hung up in my face. I called ace cash to see who had my case which they told me that the collection agency that called me a liar was the right agency to pay. so I was freaking o...

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ACE Cash Express Inc. Payday loan can't contact lender can't contact lender

October 30, 2016 - The lender is making multiple calls per day to my cell phone in order to collect repayment of the loan....

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ACE Cash Express Inc. Payday loan payment to acct not credited payment to acct not credited

October 28, 2016 - Lender is not updating my loan status in the Va Data bank to reflect loan was paid - check cleared my bank sent them the receipts every one I speak with gives me a ref number telling me it will be uodated then state I have to wait 10 days and speaking to the Commonwealth of Va number says they just have to update the Va Database would like this resolved asap...

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ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect

October 28, 2016 - I did not receive a payday loan from anyone! I keep getting emails from ACE stating they are going to contact my place of employment and sue me ... ..I never applied or received a pay day loan!!!!!...

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ACE Cash Express Inc. Payday loan can't contact lender can't contact lender

October 24, 2016 - i received a loan from ACE cash advance back in -, i filed for bankruptcy. i do n't believe the loan was including in the bankruptcy, but they have been threatening me with lawsuits and contacting all of my family members with threats and subpoenas as well. they call be at all hours of the days. leave several messages. they are harassing my family. they stated that they have information to contact me that i never provided and does not belong to me....

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ACE Cash Express Inc. Payday loan can't contact lender can't contact lender

October 20, 2016 - i have been contacted via email for over a year by a company who states i have an outstanding payday loan. this loan was included in a bankruptcy from 2013. however, they continue to send emails with numerous misspellings, different balance amounts and today 's email threatening an arrest warrant and threatening to contact my job....

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ACE Cash Express Inc. Payday loan payment to acct not credited payment to acct not credited

October 20, 2016 - This is my second report against Ace Cash -. Ace has sent my information to multiple agencies and each agency harasses my family members, even after asking them to not do so. According to the new agency who is contacting me, I am being taken to collections for an unpaid debt that they say is outstanding from 2013, which they have stated that I have accrued interest on this debt and continue to do so daily. Since Ace Cash - does all transactions via cash currency, there is no way for me to obtain any transactions of my own, only what would be offered to me through the collection agency or...

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ACE Cash Express Inc. Payday loan applied for loan/did not receive money applied for loan/did not receive money

October 15, 2016 - I went into Ace Cash Express on - - in - on Saturday to obtain a payday loan, as I sometimes do when my child support is late. The rep there, -, asked me how much I wanted to borrow. I told her that it all depended on when the loan would be due, as I get paid from my job on Thursday ( if a loan is paid during a certain period of time, no interest would be required ). She told me that - if I paid the loan by Thursday, I would n't have to pay any interest. I then told her, in that case, I would borrow $200.00. - proceeded to complete the paperwork for the loan. After I was app...

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ACE Cash Express Inc. Payday loan payment to acct not credited payment to acct not credited

October 12, 2016 - Back in -, I had a $300.00 loan with Ace Cash Express where I paid this company back using an debt consolidation company. Yesterday, - -, - I received a notice from a - - -, address -, CA -, stating that they are going to sue me on behalf of Ace Cash Express in the amount of $840.00 for a payday loan for $500.00 when I advised him that I never had a loan with Ace for $500.00 and that the $300.00 loan was paid back in - and that I am requesting documentation stating that I had a loan for that amount along with the bank account and contract that I had this...

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ACE Cash Express Inc. Payday loan can't contact lender can't contact lender

October 4, 2016 - I was recently contacted by a third party for the company, Ace Cash Express. They contacted my mother and husband and told them that I was going to be sued for a debt that was not paid in 2014. I asked the company to send that information in writing so that I could forward it to to the debt relief company that is negotiating my debt. They told me that company policy would not allow them to do that and that I had to agree to an installment. I proceeded to tell them that I needed that information in writing because I am handling my debt through credit negotiators so that I can pay my debt off in...

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ACE Cash Express Inc. Payday loan can't contact lender can't contact lender

October 3, 2016 - ACE Cash is saying I owe them money for a loan I do n't remember getting, and wo n't give me any paper work and date this happen.They are saying they will file a judgement with the court on - -. What should I do....

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ACE Cash Express Inc. Payday loan applied for loan/did not receive money applied for loan/did not receive money

October 3, 2016 - Counterfeit checks were deposited into my checking account. I was told that I was approved for a loan and that they were going to deposit the money into my account, well money was deposited and I used the money to pay other bills, but soon found out that the checks that were deposited were counterfeit and I was charged for the money I spent plus fees for the returned checks. I am currently overdrawn by $1100.00 and my bank account is frozen while my bank investigates. The loan company was ACE cash Express. This company also has the nerve to leave me threatening voicemail messages that I need...

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ACE Cash Express Inc. Payday loan can't contact lender can't contact lender

September 29, 2016 - I was a victim of fraud due to information being received from a scammer utilizing -. I have contacted ace cash express and have spoken to the correct company that has my loan. Unfortunately, I have attempted to gain contact to these individuals and filed a complaint with - -....

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ACE Cash Express Inc. Payday loan payment to acct not credited payment to acct not credited

August 16, 2016 - I paid this lender off a couple years back. It is not even on my credit report however they are sending me violent email about how my social security is going to be black listed and and I will have a warrant out for my arrest. From ACE legal...

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ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect

August 9, 2016 - I was contacted by an officer and gave me a number to call because i would be picked up at my office to go to jail....

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ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect

August 9, 2016 - Around -/-/- I took out a loan from Ace Cash Express in the amount of - with intentions of paying it off in full on my following payday of -/-/-. On - my account was hacked into so I called Ace Cash Express on -/-/- to provide a different bank account to pay the loan off. I spoke with someone by the name of - who stated Ace 's policies would not allow me to pay from another bank account. I would have to go to a local store and make my payment there instead. She also stated I should put a stop payment on the fee that was scheduled to be deducted before I could m...

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ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect

August 3, 2016 - I am inquiring about a payday loan I had with Ace Cash Express between - - - - -. I was informed that if I took out a loan within the timeframe noted above that I would be compensated due to the - - settlement that you all reached. I want to make a claim because I did have a payday loan with Ace at that time. Can not recall exact date. I do not have the loan papers anymore. I visited the Ace Cash Express on - - in - Co. for - dollars and was banking with - Bank at the time. When and how will I be compensated? thanks - -...

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ACE Cash Express Inc. Payday loan charged bank acct wrong day or amt charged bank acct wrong day or amt

August 2, 2016 - Ace cashed my check a before the actual due date due to it being a holiday without my consent, My account was over drafted as a result of this and when i called them to tell them what they did she told that they cashed it and it would n't go thru due to it being a holiday and that they were not going to reimburse me for my overdraft charges i received for -. Not to mention i have already paid them double of what I have borrowed already and have always used them and paid every single loan on time every time was never late. Today i get a call from a guy calling from a company called - numb...

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ACE Cash Express Inc. Payday loan can't contact lender can't contact lender

August 1, 2016 - I received an email stating that I owed money and that they were going to send out an arrest warrant. When I looked at the email it came from : -- Arrest warrant ID : - - - which is going to be released on Tuesday by -. Attention : This would be last and final warning for you! This Legal Proceedings issued on your Docket Number - with one of - - - Company in order to notify you that after making calls to you on your phone number we were not able to get hold of you. So the accounts department of - - has decided to mark this case as a flat refusal and pre...

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ACE Cash Express Inc. Payday loan can't contact lender can't contact lender

July 29, 2016 - I applied for a payday loan in 2013 for $400.00. I had paid back most of the loan until they started taking the payment - or - a week. I contacted my bank & put a hold on my account. I never heard anything from ACE until a year later stating that there was still a balance on the loan. I have attempted twice to clarify this situation.I paid someone representing ACE $500.00. To clear up this matter. Now I am receiving threatening emails. Claiming they are going to have me arrested. They are going to report this to the credit bureaus. I will have to go to court and pay additional fines....

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ACE Cash Express Inc. Payday loan can't contact lender can't contact lender

July 18, 2016 - I received a call that there will be a warrant out for my arrest of I did not pay a delinquent payday advance loan from ACE cash express a few years ago. I was willing to make payments towards the debt however they told me if I did n't pay half of the full amount or $500.00 then I will be arrested. Since the loan I have moved a couple times and have had a change of numbers this is the first time I am hearing of this and am being given little to no time to respond or make payment arrangements. Can they arrest me if I did not receive any information until now?...

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ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect

July 14, 2016 - I got a mailer - I went in to get a pay day loan which was to be free of interest and fees. I double read the flyer and I was within the guidlines. I go in the lady goes to enter in the code says it does not work calls the district manager and he said it is for returning customers - I had been there before - they would not honor the flyer. I called their executive offices, they told me they would have someone call never did I emailed and called several times and when the payday loan was due they took all $300.00 and did not honor the flyer. I passsed my - so I do know the difference betwe...

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ACE Cash Express Inc. Payday loan received a loan i didn't apply for received a loan i didn't apply for

July 13, 2016 - ACE payday loan said that I owe $940.00 but if I paid them now it will be $300.00 everytimethe e-mail me it a difference figure. Them me to go and get a - gift card but I will not do it because I think it is a scam.This said them was going to take me to court and then it will be more. Thank! - -...

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ACE Cash Express Inc. Payday loan can't contact lender can't contact lender

July 11, 2016 - harassment calls at place of employment. Collector must contact me on my main phone line which was provided....

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ACE Cash Express Inc. Payday loan can't stop charges to bank account can't stop charges to bank account

June 8, 2016 - applied for a payday loan from ACE cash express on -/-/16. did not receive funds as promised on -/-/16 so I called and cancelled. with cust svc rep - at ex - - assured me that loan was cancelled. received funds on -/-/16. Tried to cancel, talked to an extremely rude CSR named -, she claims computers are down so I can not cancel or pay off loan, she then hung up on me during conversation. called back and asked to talk to her supervisor and was hung up on again, Computers will be down all day so I can not pay off loan until -/-/16 if computers are working the...

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ACE Cash Express Inc. Payday loan received a loan i didn't apply for received a loan i didn't apply for

June 4, 2016 - I am being contacted by letter from - - Tx - - for a loan from Ace that I never applied for. The amount is from what this - guy said was for $500.00 and something dollars back in -. Stating an address that I have never borrowed money from them living at that address. The accrued Balance is now $2000.00 with an settlement offer of $680.00. The only time I have ever borrowed money from Ace was when I lived in - back in -. I had paid that loan down to $200.00 and ended up in the hospital with - the day before it was due. I called them from my hospital bed to inf...

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ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect

June 4, 2016 - On several occasions, I applied for payday loans to help myself out of temporary financial downfalls that I had experienced for several years. I paid off each payday loan, but these payday loan companies applied high fees, service charges and interest charges that they did not make me aware of in the first place. I think it was so they could just make the sale of the loan to me without informing me of the stipulations of those loans. This seems to be common practice among these unethical companies. In the end, with all of the payday loans I had applied for and paid off, I was scammed out o...

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ACE Cash Express Inc. Debt collection communication tactics threatened to take legal action

May 16, 2016 - - - accused my father of being senile and not remembering walking into a loan company and taking out a loan. They threatened to take him to court and spoke to me abusively and disconnected the call. When I explained this was a mistake and not to accuse my father of something he did not do, the representative said my father was guilty until he can prove he did n't take out the loan. I was also accused of crying, which I was n't. The representative spoke over me, made threats and hung up. My father is - years old, but not senile. However speaking to a person with such tactics would very...

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ACE Cash Express Inc. Payday loan charged bank acct wrong day or amt charged bank acct wrong day or amt

May 5, 2016 - I called ACE yesterday & person said they had no info for me except that my case # - was sent to - - -. Telephone # - - - -. I have been harrassed & threatened by numerous parties including the - previously mentioned. A person claiming to be Attorney - - from - left a text on my cell threatening arrest & 6 months jail time. His telephone # - - - -. The telephone # he said to call is - - - -. An Officer - from - - - Court called me yesterday & said an officer would come today to serve me with a Deposition Warrant & I cou...

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ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect

April 27, 2016 - On - -, 2016 I applied and received a payday loan from Ace Cash Express ( # - - - - - -, -, T- - ) in the amount of $1400.00. On - -, 2016, I realized that I missed my due date ( - -, 2016 ) which coincides with my payday. I called early in the morning from work on - - to let them know I would be stopping by after work. On - -, -, I renewed the loan amount of $1400.00 by paying the fees and interest in the amount of $290.00. Upon leaving, I assumed my due date would be on my next payday ( - -, 2016 ) as I had been accustomed to....

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ACE Cash Express Inc. Payday loan can't contact lender can't contact lender

April 21, 2016 - I am getting threatening calls from someone who claims to be associated to Ace Cash Express. They left me a voicemail from a blocked caller ID stating that they would be coming out to my home or place of business between - and - the following day and that they needed to leave me the voicemail for their safety. At that time, they did n't tell me who they were, they only left a phone number. The recording requested that my Supervisor be present. They left a phone number to contact -. When I contact the phone number they implied that I would be facing charges for theft of services and ch...

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ACE Cash Express Inc. Payday loan payment to acct not credited payment to acct not credited

April 20, 2016 - I 've made payments to ACE and I 'm being contacted by multiple collections agenices stating a warrant is going out for me if I do n't resolve this matter immediately. i paid one of the callers becasue he called my main desk and told security a warrant is going out for me if they were n't connect to me immediately. then a week later I got called by another collection agency telling me the other was a fraud and I should request a chargeback. I have paid this company three times and keep getting threatensing calls. What do I do? ...

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ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect

April 8, 2016 - My check was pending overnight but when I reserve it it was tell me - - took out - and I do n't even know what is that ...

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ACE Cash Express Inc. Payday loan can't contact lender can't contact lender

March 1, 2016 - Today -/-/2016 at - - - from Ace cash express called my place of work and told my CSR that I needed to come in and pay on my loan I had with them. I got the message and was embarraseed that my personal business was told to my work associate. I thought that the FDCPA protected consumers like myself from issues like this. ...

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ACE Cash Express Inc. Payday loan payment to acct not credited payment to acct not credited

February 16, 2016 - I applied for a payday loan on -/-/- my plans were to pay this loan off asap because of high interest. Due to death in family I was not able to do this. I finally received my tax refund and immediately went to Ace Cash Express, INC at - - - -, - -, -, NM -. On -/-/- at - I went to pay my payday loan in full. I had set up auto debit for repayment of the loan. When I spoke to - on -/-/- she stated that my balance was $180.00 - stated they processed my auto debit but that it had not posted yet so - gave me a paid off balance of $14...

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ACE Cash Express Inc. Payday loan received a loan i didn't apply for received a loan i didn't apply for

February 12, 2016 - Ace cash express is claiming ( by e-mail ) that I requested a loan through them in California. I never did. I have not been to California in years. I do n't want to call them. But I want to see if anybody can go after them for lying and potentially stealing my identity. I have already placed a fraud alert on my account. Here 's the e-mail I am receiving : A cash payment of $290.00 is due on -/-/2016. Visit ACE Cash Express at - - - - to repay your loan. If you have any questions please do n't hesitate to call us at -. ...

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ACE Cash Express Inc. Payday loan can't contact lender can't contact lender

February 3, 2016 - I finally spoke to a live person at the company and explained to them when I would make my payment. Shortly after we spoke, I continue getting their unwanted computer generated calls. After my answering service picks up the calls, the company hangs up and continue calling my number at least 6 times a day. ...

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ACE Cash Express Inc. Payday loan payment to acct not credited payment to acct not credited

January 27, 2016 - I am now getting harassing emails on top of the phone calls. Here is the latest email : Loan/Debt information Reference No : - Due Amount- $970.00 Loan Company/Lender- ACE INC. We are here by to inform you that you are going to be legally prosecuted in the Court House within couple of days. Your SSN is put on hold by US Government, so before something goes wrong we would like to notify you about this matter. It seems apparent that you have chosen to ignore all our efforts to contact you in order to resolve your debt with - -. At this point you have made your intentions clear an...

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ACE Cash Express Inc. Payday loan received a loan i didn't apply for received a loan i didn't apply for

January 20, 2016 - - - from - - - contacted me from - stating I owe a loan and I need to contact by end of business day or I may be charged by my county for a case. I have been receiving harrassement phone calls to me and family members. I received a contract to sign via email from -- to make arrangements to pay - installments to stop case from escalating. after I agreed I did further research to originally debtor to find out this loan from longtime ago has been in good standing and has not been forwarded to this collection agency in question. I feel I have been scammed and they go...

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ACE Cash Express Inc. Payday loan payment to acct not credited payment to acct not credited

January 19, 2016 - - ID : - CASE FILE # : NT - - LOAN INFORMATION PAST DUE AMOUNT - $980.00 CREDITOR - ACE CASH SERVICES Accounts Department of Cash Advance has decided to mark this case as a flat refusal and press legal charges against you. You are going to be legally prosecuted in the Courthouse within couple of days. Your S.S.N is put on hold by US Government, so before something goes wrong we would like to notify you about this matter. Consider this as a final warning. And we will be Emailing/ Fax this issue to your current employer to make sure they take strict action against you. Your salar...

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ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect

January 16, 2016 - For the past few weeks, I have been contacted by Ace Cash via email to collect on a loan that I have not applied for. I 've attached their latest email to this complaint. I am also being constantly called at all times, presumably by this agency.The last email threatened legal action and was sent by - - -, claiming to be a legal representative for Ace Cash. I am very concerned about this because they have access to my Social Security number and my home address. They may even have access to my phone number because I have been contacted via phone as well. I no longer pick up the phone ...

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ACE Cash Express Inc. Payday loan can't contact lender can't contact lender

January 14, 2016 - - ( - ) - harassing me for a debt I do n't owe. Received my personal information from ACE payday lender from a supposed debt from 2010. Never had a outstanding debt with this lender. Did use them at one time but never left any debts unpaid. They are harassing myself and family members. ...

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ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect

January 9, 2016 - My loan was sent to collections without my knowledge. Has charged additional fees ...

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ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect

January 9, 2016 - Ace Cash Express, Inc. REFUSED to honor coupon attached to loan contract for $20.00 off fees when redeemed by due date. ...

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ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect

January 7, 2016 - I have recently completed a chapter - and ace cash express was contacted. I have completed my plan and have been receiving these letters from persons who state I am going to be sued if I do not make a payment ...

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ACE Cash Express Inc. Payday loan payment to acct not credited payment to acct not credited

January 6, 2016 - I repaid a loan to ACE Cash Express in 2011, I have not heard anything from them until today, they called me to inform me that their records shows that I have not re-paid the 2011 loan. They say that they have been trying to contact me about this but I have not received anything ( no mail/ no calls ) until today. I did not save my receipt but I know for sure that I re-paid this loan and I am not being credit for it. Please assist me with dealing with this Company that is now threatening me, Thank you in -. ...

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ACE Cash Express Inc. Payday loan can't contact lender can't contact lender

January 4, 2016 - Around -/-/- I received a missed call from - so I returned the call. It was a man named - - that answered the phone. He asked for my info so i complied and then he responded by asking me why have I not paid the balance on the loan I responded that I waiting on BCFP to respond to my request. He then begain to disrepect me by saying that im a fraud, liar and a thief i have no intentions on paying anything back and that he deals with people like me everyday. I then responded by telling him he doesnt know anything about me and i refuse to argue with him to let me speak to someone els...

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ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect

December 24, 2015 - I was called by someone that said ace cash express gave them my info and that I owed them money for a loan. He asked me to make a payment over the phone I refused because I did n't know if it was a scam. He then became very disrespectful and vulgar calling me various names. ...

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ACE Cash Express Inc. Payday loan applied for loan/did not receive money applied for loan/did not receive money

December 23, 2015 - Ace cash express let me pay my loan. Then after. The loan was paid off the cashier stated we are closing so we are not going to renew any loans. They were supposed to close - but they are still doing business. They left me broke and almost homeless because that was my way to make ends meet in between paychecks. That was n't right and they have done a few people like that. That 's not good business. Something needs to be done. Then after we paid the cashier stated we will get the money from we ever do n't pay. We will debit people account for the money that is due. ...

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ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect

December 22, 2015 - On -/-/15 I applied for a payday loan with Ace Cash Express online. The online application asked for basic information about my employment work history etc. After filling out this page i hit submit and a page came up saying a rep will contact you to verify your information. Four hours later i received a call form the rep who instructed me i had to call my bank on 3 way to verify information. After this phone call the rep said i would have my funds withing 24 hours. During this process i never saw or agreed to the terms they set forth. I never signed or revived a TRUTH IN LENDING disclosu...

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ACE Cash Express Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect

December 19, 2015 - I went to ACE Cash Express, and for the loan amount it quadrupled. I am a - vet with -, and I am a dislocated worker when I made arrangements to pay the account got moved to a debt collector. I am dealing with someone named national credit. ...

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ACE Cash Express Inc. Payday loan charged bank acct wrong day or amt charged bank acct wrong day or amt

December 17, 2015 - I went in there on -/-/2015 and they gave me less than 7 days to pay off my loan. And they did not date my check for my correct pay date. I getting paid on the -/-/- due to the Holiday. Lady was very rude and unwilling to call a manager. ...

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ACE Cash Express Inc. Payday loan payment to acct not credited payment to acct not credited

December 14, 2015 - A LOAN WAS DONE -/-/2013, AND PAID -/-/2013 IN FULL. i WANTED TO PAY IN FULL AND CALLED TO MAKE THE PAYMENT OVER THE PHONE. i ASKED WHAT THE AMOUNT WAS IN FULL THAT NEEDED TO BE PAID. i PAID AND ASKED IF THIS WAS FINAL AND CLOSED. THE PERSON I SPOKE WITH SAID YES, PAID IN FULL. TODAY I RECEIVED A CALL FROM A COLLECTOR ON BEHALF OF ACE SAYING I OWE MONEY. $880.00 PLUS LEGAL FEES????!!!!??? i PAID IN FULL WHY DO I OWE THEM MONEY, THE LADY I SPOKE WITH - - SAID WELL WHO EVER YOU SPOKE WITH WHEN YOU MADE THE PAYMENT DIDNT CLOSE THE ACCOUNT???? NOW THEY ARE SAYING YOU OWE THEM MONEY.???...

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ACE Cash Express Inc. Debt collection taking/threatening an illegal action threatened to sue on too old debt

December 10, 2015 - I 've received numerous calls from the company about a payday loan that they said I took out on -/-/2015 ; which is false. The first agent on -/-/15 said that they have video footage of me walking into a store and taking out a loan never paying on it. I took out a loan 2 years ago and it was paid on. He said that a sheriff will serve me if I did n't pay $460.00. I did not pay. On -/-/15, while working I kept receiving unknown calls and I answered and said nothing and I heard a lady say fine I will keep calling all day. She called several times in a course of - minutes. I fin...

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ACE Cash Express Inc. Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay

December 7, 2015 - I have received an email from this company threatening to put a hold on my social security number, file a complaint with the IRS, and the Attorney General 's office and notify my employer, and press charges against me. After the first email I responded that there was no name on the notice being sent and I wanted proof mailed to me. They do not send anything by mail according to them. I can forward the emails from this company. ...

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