ACE Cash Express Inc. Payday loan department,
Payday loan Can't contact lender Can't contact lender Texas
I was recently contacted by a third party for the company, Ace Cash Express. They contacted my mother and husband and told them that I was going to be sued for a debt that was not paid in 2014. I asked the company to send that information in writing so that I could forward it to to the debt relief company that is negotiating my debt. They told me that company policy would not allow them to do that and that I had to agree to an installment. I proceeded to tell them that I needed that information in writing because I am handling my debt through credit negotiators so that I can pay my debt off in a timely manner because my husband and I have separated and my funds are limited. They then proceeded to tell me that I had to pay what they told me but they could not send me anything in writing until I agreed to pay this predetermined amount and it would only be the installment agreement that was sent. The lady then got upset with me because I continued to ask for something in writing. She then said that she only works there and that they were going to sue me and see me in court because I would not agree to their terms.
ACE Cash Express Inc. customer in Texas
Oct 04, 2016
* Source: CFPB Complaint Database
ACE Cash Express Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.acecashexpress.com/ |
Phone | (972) 550-5000 |
[email protected] | |
Address | 1231 Greenway Drive, Suite 600 Irving TX 75038 |
ACE Cash Express Inc. | |
ACE Cash Express Inc. |
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