ACE Cash Express Inc. Payday Loan Complaint

Payday loan Can't contact lender can't contact lender

ACE Cash Express Inc. Payday loan department,

Payday loan Can't contact lender Can't contact lender Texas

I was recently contacted by a third party for the company, Ace Cash Express. They contacted my mother and husband and told them that I was going to be sued for a debt that was not paid in 2014. I asked the company to send that information in writing so that I could forward it to to the debt relief company that is negotiating my debt. They told me that company policy would not allow them to do that and that I had to agree to an installment. I proceeded to tell them that I needed that information in writing because I am handling my debt through credit negotiators so that I can pay my debt off in a timely manner because my husband and I have separated and my funds are limited. They then proceeded to tell me that I had to pay what they told me but they could not send me anything in writing until I agreed to pay this predetermined amount and it would only be the installment agreement that was sent. The lady then got upset with me because I continued to ask for something in writing. She then said that she only works there and that they were going to sue me and see me in court because I would not agree to their terms.

ACE Cash Express Inc. customer in Texas
Oct 04, 2016

* Source: CFPB Complaint Database

ACE Cash Express Inc. response to complaint:
Closed with explanation

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Contact ACE Cash Express Inc.

https://www.acecashexpress.com/
(972) 550-5000
[email protected]
1231 Greenway Drive, Suite 600 
Irving TX 75038
ACE Cash Express Inc.
ACE Cash Express Inc.

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